Ratings based on 922 Verified Reviews

3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from San Jose, CA

Posted Sep 11, 2019
It was very clean. I liked the fact it was close to downtown.
4 out of 5
by A verified traveler from Santa Barbara

Posted Sep 10, 2019
It was very convenient how close it was to the memorial auditorium.
4 out of 5
by A verified traveler from SF

Posted Sep 9, 2019
Breakfast was good. I did not like how much chemical deodorant was sprayed. I didn't even let staff clean the room in 4 days in case they sprayed the nasty deodorant. Got towels seperately and cleaning lady was just going to town spraying deodorizer in this other room. Eeeeee.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2019
2 out of 5
by A verified traveler from Atascadero

Posted Sep 3, 2019
The entire building smelled bad, very old and shabby. The neighborhood is sketchy. Upon arriving at 10:30 PM and checking in, I made it up to my room on the third floor only to find that the room card wouldn’t work and there was a sign on the door saying come back I’m busy. I hauled all my stuff back down to the lobby to tell the desk clerk this. He was very polite and got me into a new room on the second floor. At check-in they hit me with $100 dog fee which I had not been aware of ahead of time. That is a very hefty fee compared to most places that are much nicer than this. Overall I was extremely disappointed and I will never go back to this hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 22, 2019
4 out of 5
by A verified traveler

Posted Aug 11, 2019
Room and hotel were clean and maintained. Staff was courteous, friendly and helpful. Location a bit hard to find restaurants and get around.
5 out of 5
by A verified traveler

Posted Jul 27, 2019
Loved it! Great location! Near parks and great restaurants!
4 out of 5
by A verified traveler

Posted Jul 14, 2019
Good value for the price. Doing construction on hotel and in the area.
3 out of 5
by A verified traveler from San Francisco

Posted Jul 7, 2019
Liked the location to Midtown and the bed and pillows were comfortable. Everything else was mediocre. If you just need to sleep near Midtown, this is an ok option. If you are looking for an experience or want better than standard accomodations, look elsewhere.