Ratings based on 1,169 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake

Great stay... though to get the AC to work

Posted Aug 18, 2017
The controls for the AC in our room were working as designed, just couldnt put a dent in the tempature on a very hot day. Made it difficult to get a good nights sleep. Everything else was top notch.
Comment from Hotel Management
Aug 19, 2017 by Alison, Hotel Management
Thank you for choosing Hotel Monaco for your recent visit to Salt Lake City. I'm happy to read that you enjoyed your stay. Thank you also for the feedback about the temperature in your guestroom. We will work with our engineering to make sure your experience is not repeated. Hopefully we will see you again next time you are in Salt Lake City.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

A really great experience!

Posted Aug 17, 2017
Pros: Everything
Cons: Get rid of the snacks and drinks in the room. It would not have been a note of mine, except that I had to keep telling my son "Stay out of that."
Location: In the heart of SLC, across from light-rail, convenient to everything SLC has to offer. The absolute best location in the city!
Clean hotel! Comfortable room! Great Location! And the Staff was truly amazing, I cannot praise the staff enough, they were awesome!
Comment from Hotel Management
Aug 19, 2017 by Alison, Hotel Management
Thank you for choosing Kimpton Hotel Monaco for your recent visit to Salt Lake City. Thank you especially for the nice comments about our central downtown location, cleanliness, guestrooms, and especially our staff. I agree that they are excellent. Thank you also for the feedback about our mini bar offerings. We are of course happy to remove them from the room for you upon request next time you stay with us. We look forward to hopefully seeing you next time you are in Salt Lake City.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
Great experience. The staff makes everyone feel welcome, from the family traveling with children or the family dog. Very modern and clean.
Comment from Hotel Management
Jul 10, 2017 by Alison, Hotel Management
Thank you for choosing Hotel Monaco for your recent visit to Salt Lake City. Thank you for the wonderful comments about our staff. I agree that they are excellent. Hopefully we will see you again next time you're in Salt Lake City.
2 out of 5
by A verified traveler from Virginia

Nice but expensive.

Posted Jun 30, 2017
It's a very nice hotel for roughly 180$ per night. But the problem is that they try to nickel and dime you by putting extra things all over your room that if you use you get charged for (i.e. instead of complimentary shampoo they charge you $45 for using the shampoo conveniently placed in your bathroom). Would not recommend if you are on a budget.
Comment from Hotel Management
Jul 6, 2017 by Alison, Hotel Management
Thank you for choosing Hotel Monaco for your recent visit to Salt Lake City. As you mentioned Hotel Monaco does have large bottled of shampoo, conditioner, and lotion in all of our guestrooms but these are absolutely complimentary to use during your visit. Many guests fall in love with these Atelier Bloem products and choose to take them home which is the reason there is a priced listed next to the products. Hopefully we will see you again next time you are in Salt Lake City.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Good location

Posted May 31, 2017
Easy to get around and close to all in Salt Lake City
Comment from Hotel Management
Jun 1, 2017 by Alison, Hotel Management
Thank you for choosing Hotel Monaco for your recent visit to Salt Lake City. Thank you also for the nice comments about our location. I hope we will see you again next time you're in Salt Lake City.
4 out of 5
Recommended
for Everyone
by A verified traveler from h

Great Experience

Posted May 31, 2017
The staff was great and we loved our room. It was so comfortable and we got a special treat for being there during our anniversary!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2017
Friendly staff beautiful rooms and convience to great food and shopping.
4 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Fun Hotel - a few minor complaints but great hotel

Posted May 28, 2017
Hotel was a fun place to stay and close to City Creek. Staff was friendly and hotel was clean. They have beach cruiser bikes you can use for free but we did not use them. The only issues I had were the following: no parking for free. Valet parking was $24 per day but the parking garage next to the building was $20. Most hotels in SLC charge parking, but $20 was more than most. The room was smaller than a standard hotel room somewhere else. Not much extra room for anything. It worked for my wife and I, but if I had a baby, it would be super tight to have a portable crib in the room. The hotel is pet friendly. I not a pet person but those that have pets this is a plus. If you have allergies to pets, make sure you request a non pet room.
2 out of 5
by A verified traveler

Decieved and disappointed

Posted May 21, 2017 on Hotels
Extremely disappointed with my tiny room, the pictures on your website were completely deceiving! Would have gone somewhere way cheaper and bigger if I would have known the size of the "Deluxe King." Not to mention a hotel that would provide parking. And if not, at least a receptionist that could tell us where to park, the girl we talked to had no idea where to tell us to park, so I ended paying twice for parking. It was very clean with a great location, but overall really wish I wasn't so deceived, this was my first time booking and I didn't feel like I was helped at all. Again. Tiniest room I have ever stayed in. Didn't see anything like that in your photos.
Comment from Hotel Management
May 23, 2017
Thank you for choosing Hotel Monaco for your recent visit to Salt Lake City. I am sorry to read that you were disappointed in the size of your king deluxe guestroom. Our deluxe guestrooms are the smallest guestrooms at Hotel Monaco and our king deluxe guestrooms are described on our website as being between 275 and 350 square feet. As a renovated historic bank building not all of our guestrooms have the same floor plan and some are on the petite side. We do offer a number of larger guestrooms and suites for those guests looking for more spacious accommodations during their stay. Hotel Monaco offers overnight valet parking at a lot adjacent to Hotel Monaco at a cost of $24 per vehicle per overnight. Self parking is also available in the same lot for a slightly lower cost. I am sorry that our staff did not share this information with you. Please reach out to the front desk if you were billed incorrectly as we are happy to fix this for you. Thank you very much for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2017
Great happy hour with good wine. Fun interior. Restaurant very good. Made my business trip to SLC more fun than otherwise.
Comment from Hotel Management
May 23, 2017 by Alison, Hotel Management
Thank you for choosing Hotel Monaco for your recent visit to Salt Lake City. I'm glad that you had the opportunity to join our complimentary evening wine and beer reception. Thank you also for the feedback about our décor and Bambara, our onsite restaurant. Hopefully we will see you again next time you're in Salt Lake City.