Ratings based on 1,295 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix AZ

Posted Jan 13, 2018
We chose this hotel in part because the restaurant was rated #6 of 1,067 restaurants in Salt Lake but when we checked in, it had closed early and we had to walk in very cold weather to another restaurant. It was very disappointing and should have been posted on the website.
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Bed

Posted Jan 9, 2018
The bed was very uncomfortable! I spent 4 nights , got very little sleep . Otherwise the hotel was amazing and the staff , including the valet were very attentive. Chester Murray
Comment from Hotel Management
Jan 10, 2018 by Alison, Hotel Management
Thank you for choosing Kimpton Hotel Monaco for your visit to Salt Lake City. Thank you for the feedback about the mattress in your guestroom. I apologize that you found it uncomfortable. Thank you for the nice feedback about our staff. We agree that they are excellent. Hopefully we will see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a very central location, great decor

Posted Jan 9, 2018
Seamless check in and room just as advertised. Great location.
Comment from Hotel Management
Jan 10, 2018 by Alison, Hotel Management
Thank you for choosing Kimpton Hotel Monaco for your visit to Salt Lake City and for the nice comments about your guestroom, check in experience, and location. Hopefully we will see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

LOVE this place!!

Posted Jan 9, 2018
Convenient, nice, fantastic food, exemplary staff.
Comment from Hotel Management
Jan 10, 2018 by Alison, Hotel Management
Thank you for choosing Kimpton Hotel Monaco for your visit to Salt Lake City and for the nice comments about our convenience, Bambara - our onsite restaurant, and especially our staff. Hopefully we will see you again next time you're in town.
5 out of 5
Recommended
for Everyone
by A verified traveler from olympia wa

Posted Jan 2, 2018
Beautiful hotel, relaxing and large lobby to lounge in, fresh coffee and hot cocoa station in the morning, huge rooms! The attached restaurant is fantastic. And the staff was extremely helpful, kind and polite.
Comment from Hotel Management
Jan 10, 2018 by Alison, Hotel Management
Thank you for choosing Kimpton Hotel Monaco for your visit to Salt Lake City and for the nice comments about our living room lobby, complimentary morning coffee station, your guestroom, Bambara - our onsite restaurant, and especially our staff. I agree that they are excellent. Hopefully we will see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Irvine, CA

Nice Hotel in Downtown Salt Lake City

Posted Dec 31, 2017
Pros: Location and quiet!
Cons: Complimentary breakfast
Location: Located downtown within walking distance to the temple, restaurants, shopping mall, and tram.
This hotel is in a great location downtown. We were able to walk to the temple, mall, and restaurants. Starbucks is a block away. We asked for a quiet room and the staff was very accommodating. Our room was a corner room away from the elevator and quiet. My kid loved the hot chocolate bar every morning. Parking is an additional charge.
Comment from Hotel Management
Jan 3, 2018 by Alison, Hotel Management
Thank you for choosing Kimpton Hotel Monaco for your visit to Salt Lake City. Thank you for the nice comments about our central downtown location, our staff, your guestroom, and our seasonal hot cocoa bar. As you mentioned parking at Hotel Monaco is $24 per vehicle per overnight for valet parking. Hopefully we will see you again next time you're in Salt Lake City.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel, Great Stay

Posted Dec 31, 2017
The hotel is fabulous and at a reasonable cost. Service and location is great. Love that it’s pet friendly. So great.
Comment from Hotel Management
Jan 3, 2018 by Alison, Hotel Management
Thank you for choosing Kimpton Hotel Monaco for your visit to Salt Lake City. I'm happy to read that you enjoyed your stay and our pet friendliness. All Kimpton hotels are pet friendly with no pet deposit or fee. Hopefully we will see you again soon.
3 out of 5
by A verified traveler from Salt Lake City

Mediocre

Posted Dec 26, 2017
My family (2 adults, 2 kids) stayed one night. The furnishings throughout were attractive and the staff was pleasent, if not exactly helpful. Our room was not really big enough for two queens and this made navigation through the room awkward. The shower was wheelchair accessible which was odd considering there was only about a 12 inch clearance between one bed and a wall when entering the room. The shower was tiny and frustrating to use. The pillows were uniformly unsupportive.
Comment from Hotel Management
Dec 29, 2017 by Alison, Hotel Management
Thank you for choosing Kimpton Hotel Monaco for your visit to Salt Lake City. I'm sorry to read that you found your room to be too petite. As a historic hotel some of our rooms are on the smaller side. It sounds like the company you booked through placed you in an ADA room. Next time you stay you may find one of our standard queen queen rooms to be a better option. Hopefully we will see you again next time you're in Salt Lake City.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2017
Very friendly staff. Great location. Enjoyed my stay.
Comment from Hotel Management
Dec 29, 2017 by Alison, Hotel Management
Thank you for choosing Kimpton Hotel Monaco for your visit to Salt Lake City. Thank you for the nice comments about our staff and our central downtown location. Hopefully we will see you again soon.
5 out of 5
Recommended
for Couples
by A verified traveler

Anniversary stay

Posted Dec 23, 2017
My wife and I came to the Hotel Monaco for our 5 year anniversary. We told the hotel staff that we were celebrating our anniversary and they upgraded our room for free, they also provided some complimentary sparkling cider (we don't drink). The stay was wonderful.
Comment from Hotel Management
Dec 30, 2017 by Alison, Hotel Management
Thank you for choosing Kimpton Hotel Monaco for your visit to Salt Lake City. Congratulations on your anniversary. I'm happy to read that our staff upgraded your room and send something to help celebrate. That's excellent. Hopefully we will see you again for anniversary number six.