We stayed there for 4 day's as VIP Platinums.
The first night they put us in a room by the elevator on the 4th floor and electrical room. Bad Bunny was playing at the Delta so rooms were full. Kept us up all night. Had to be at a meeting early morning the next day.
So I told the front desk about the chaotic noise, and never ending sound of the electrical room right next door. Asked them if they had an upgrade for us as VIP. They easily moved us to the 15th floor at the end of the hall away from all the noise for the other 3 day stay. Staff is exceptionally awesome, maids are awesome.