Ratings based on 1,702 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Colorado Springs

Posted May 21, 2018
We've never had such a hard mattress. Hotel has great location, but we'd never stay there again only because of the mattress! Our bones were sore! Also, our first night, the fire alarm went off accidently at around 3:00 a.m. It was so loud and lasted a long time. That didn't help our stay.....
2 out of 5
by A verified traveler from 1103 E commerce downtown San Antonio

Posted May 20, 2018
Disappointed due to mildew smell in room, leaky celing in bathroom, squeaky mattresses, damp flooring, and room was not cleaned on a daily basis. At night there were crickets and roaches in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel and nice breakfast

Posted May 14, 2018
room was nice and clean. enjoyed the breakfast as well.
5 out of 5
by A verified traveler

Posted May 13, 2018
I It was an awesome experience staying at BW
4 out of 5
by A verified traveler

Posted May 6, 2018
It's not the newest hotel around, but it was clean and the people were very friendly. Breakfast was what you'd expect from a continental breakfast. Overall, I was pleased with the hotel. I'd go back.
Comment from Hotel Management
May 12, 2018 by RODERICK, Hotel Management
thank you for choosing to stay with us
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted May 2, 2018
It has been a pleasant stay in this hotel and staff are all very friendly and helpful. It is near to major historic sites.
Comment from Hotel Management
May 12, 2018 by RODERICK, Hotel Management
thank you for choosing to stay with us
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne, fl

Easy stay

Posted Apr 30, 2018
Friend and I stayed here for SA Fiesta. It was easy to get to, close enough to the action while being able to rest afterwards. The free breakfast the morning after was nice, esp the Texas-shaped Belgian waffle maker :).
Comment from Hotel Management
May 12, 2018 by RODERICK, Hotel Management
thank you for choosing to stay with us
5 out of 5
Recommended
for Everyone
by A verified traveler

1st time in San Antonio

Posted Apr 28, 2018
Pros: Very comfortable and staff was very accommodating.
Location: Just a short walk to the River Walk and all that comes with it. There is a line of buses that take you everywhere a tourist will want to go.
Really enjoyed the town. It was Fiesta time so there was a lot going on.
Comment from Hotel Management
May 12, 2018 by RODERICK, Hotel Management
thank you for choosing to stay with us
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Nice hotel, short walk to the Riverwalk

Posted Apr 24, 2018
It is a nice hotel, clean, friendly and helpful staff, good breakfast. Not too far from the Riverwalk. Denny's is close by too.
Comment from Hotel Management
May 12, 2018 by RODERICK, Hotel Management
thank you for choosing to stay us
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 21, 2018
We loved the location. Convenient to the interstate for our out of town visits and also a short 15 minute walk to the Riverwalk district. The room was large and comfortable. Breakfast was amazing, lots to choose from with some new items switching out. The attendant was very pleasant and welcoming. Housekeeping came every day and freshened towels, changed trash and made the bed. The only unpleasant experience we had was at check in. They seemed to be changing over shifts so the interaction was short and they didn't provide any information on the area or the hotel itself.
Comment from Hotel Management
May 12, 2018 by RODERICK, Hotel Management
thank you for choosing to stay with us