Ratings based on 4,133 Verified Reviews

4.3 out of 5
85% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kilgore, Texas

Very enjoyable stay.

Posted Sep 25, 2017
Location: my convention was at the Embassy Suites which was a short walk from the hotel.
The Staff was courteous and professional. The room was clean and comfortable and I never had to open the door for myself. There was always someone there to open it for me. The small things matter.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Perfect spot downtown

Posted Sep 22, 2017
Just a few steps away from the Riverwalk and the Majestic theater, this downtown hotel is a great choice to stay at for quick access to entertainment. The staff is hospitable and the food is excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mont Belvieu, TX

Beautiful Hotel

Posted Sep 19, 2017
Very nice hotel. Great location. Wonderful, friendly staff.
3 out of 5
by A verified traveler

Posted Sep 19, 2017
It was ok. Rooms were not daily cleaned during our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel

Posted Sep 14, 2017
Pros: the bed, the breakfast and location
This hotel is a perfect spot on the riverwalk....access to lots of restaurants and shops. We didnt park at the hotel because there are plenty of garages that are way less expensive to park st. The complimentary breakfast is amazing. We would definitely stay at this hotel again.
Comment from Hotel Management
Sep 18, 2017 by Ana Rodriguez-Sanz, Hotel Management
Thank you for the 5 star review. I was delighted to read that you enjoyed your time with us. We hope to see you in the hotel again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice accessability to riverwalk

Posted Sep 10, 2017
Pros: close to riverwalk
Cons: Parking accessability.
Hotel is in a good location to riverwalk and downtown attractions.
Comment from Hotel Management
Sep 14, 2017 by Ana Rodriguez-Sanz, Hotel Management
We thank you for your candid feedback. We hope to see you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Lovely hotel near Riverwalk

Posted Sep 6, 2017
Pros: The location and atmosphere
Very lovely hotel near on Riverwalk. Would absolutely stay there again. The ambiance was wonderful. Decent breakfast but not overwhelming. We loved the quaint atmosphere.
Comment from Hotel Management
Sep 8, 2017 by Ana Rodriguez-Sanz, Hotel Management
Thank you so much for the wonderful feedback about our complimentary FIT breakfast. We hope to see you in the hotel again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
It was a lovely hotel and the staff was very nice.
Comment from Hotel Management
Sep 8, 2017 by Ana Rodriguez-Sanz, Hotel Management
We thank you for the wonderful feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from san Antonio

Posted Sep 4, 2017
Great stay! Hotel was nice, room service was excellent and view was great. Great price for location; right on the river walk
Comment from Hotel Management
Sep 4, 2017 by Ana Rodriguez-Sanz, Hotel Management
Thank you Maria for the wonderful feedback about our hotel. We hope to see you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Posted Aug 25, 2017
It is close to the river walk. Nice staff. Good experience in the hotel
Comment from Hotel Management
Aug 31, 2017 by Ana Rodriguez-Sanz, Hotel Management
We thank you for the 5 star review!