Ratings based on 4,656 Verified Reviews

4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2017
Historic hotel and wonderful location. Adjacent to the Alamo and easy access to the Riverwalk
Comment from Hotel Management
Nov 24, 2017 by Guest Services Manager, Hotel Management
Thank you for taking the time to review your recent stay at The Menger. We are happy you enjoyed your stay at our convenient downtown location. We hope to see you again the next time you are in San Antonio.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Nice place.

Posted Nov 19, 2017
Easy access to River Walk. Enjoyed the ambience of an historic hotel. Very nice staff. Room was poorly lit but we were provided with an additional lamp upon request.
Comment from Hotel Management
Nov 20, 2017 by Guest Services Manager, Hotel Management
Hi Marilyn, Thank you for taking the time to review your recent stay at The Menger. We appreciate your feedback and are happy to hear that you enjoyed your stay and our convenient downtown location. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Great hotel

Posted Nov 18, 2017
Great location. Parking is reasonably priced. Love the historic aspect of hotel.
Comment from Hotel Management
Nov 21, 2017 by Guest Services Manager, Hotel Management
Hi Omar, Thank you for taking the time to review your recent stay at The Menger. We are so happy to hear that you enjoyed your stay and our historic property. Thank you for sharing your wonderful photos. We look forward to seeing you again the next time you are in San Antonio.
5 out of 5
Recommended
for Everyone
by A verified traveler

A beautiful hotel! Very well located.

Posted Nov 18, 2017
Cons: Daily valet was a bit steep.
Location: Excellent location, right across from the Alamo.
Had a wonderful stay. Especially enjoyed the decor and buffet breakfast.
Comment from Hotel Management
Nov 20, 2017 by Guest Services Manager, Hotel Management
Thank you for taking the time to review your recent stay at The Menger. We appreciate your feedback and are thrilled to hear you enjoyed your stay and our Colonial Room Restaurant. We hope to see you again the next time you are in San Antonio.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
Pros: Proximity to all downtown attractions
Cons: Climate control
Charming historic hotel. Excellent courteous staff
Comment from Hotel Management
Nov 14, 2017 by dee, Hotel Management
Thank you for the comments. We will address the climate issue with the appropriate department. We look forward to your next visit to the Historic Menger Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Pros: It was very cute and conveniently located
Cons: Fridges in the rooms would seem a must in today's time, especially for longer stays given that we are in Texas.
Location: Excellent options for dining and entertainment all within walking distance.
Stayed here with my husband on business. The hotel is beautiful. There were some minor issues, but nothing that ruined our stay as such - there was no fridge in the room, which was a disclaimer when booking the room, but I find this odd nowadays not to have one. Some elements of the room were tired - which others might take issue with, it wasn't an issue for us so much, simply something you expect with a historic hotel. The location was great - right in the middle of San Antonio near the Alamo, the riverwalk, the convention center and plenty of entertaintment/dining.
Comment from Hotel Management
Nov 14, 2017 by Dee, Hotel Management
Thank you for your review. I will direct the fridge issue with management. We look forward to your next visit to the Historic Menger Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Native Texan

Texas History in a luxurious setting.

Posted Nov 13, 2017
Pros: It's history.
Cons: Nothing.
Location: In my opinion, the Menger provides the best location to absorb what San Antonio means to Texans.
The Menger Hotel's walls ooze Texas History and it's location is superb. The sacred Alamo and the famous Riverwalk are just a few steps from the hotel's door.......and Theodore Roosevelt and his Roughriders once stayed there. I figured, if the Menger was good enough for Teddy, it was certainly good enough for me. I was not disappointed.
Comment from Hotel Management
Nov 14, 2017 by Dee, Hotel Management
We am so happy you enjoyed your stay. Thank you for your review. We look forward to your next visit to the Historic Menger Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, Tx.

You get to pick your view if you call early enough

Posted Nov 12, 2017
Pros: I liked the garden area where you could go out and sit on rocking chairs.
Cons: There should be a sign by the first floor elevator telling you to hold the button for a few seconds.
Location: The laser light show at the big catheral a few blocks away is not to be missed.
The beds and pillows were very comfortable and I think that is what gave us a good nights sleep.
Comment from Hotel Management
Nov 14, 2017 by Dee, Hotel Management
Thank you for your comments. We are so happy you enjoyed your stay. Thank you for your suggestion; of elevator sign, it will be directed to management. We look forward to your next visit to the Historic Menger Hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Older Hotel (needs some updates)

Posted Nov 5, 2017
Pros: Really good location.
Cons: Plaumbing and electrical
Location: This place is literally across from the Alamo and less than a minute from the River Walk
It was a very nice older hotel in a great location. The hotel staff was not the easiest to work with. When we arrived early (1:00) we were told check in time was 3:00. They said they'd call me when the room was ready. When I checked back with them at 3:15 it still wasn't ready. I asked to have the outlets in a desk lamp checked because I was trying to charge my electronics and couldn't get the receptacles to stay on. I was told they were fixed, which they weren't. I actually like the charm of older hotels but the shower was a little dangerous. The hot and cold valves in the shower have never been updated with an anti-scalding valve. When I got in the shower, I'd get the water temperature to what I thought worked but then once I got in the shower the temperature kept jumping from tepid to REALLY hot. Not a comfortable feeling. I think there is a newer part of the hotel and hopefully they've updated that part.
Comment from Hotel Management
Nov 10, 2017 by Guest Services Manager, Hotel Management
Hi Paul, Thank you for taking the time to review your recent stay at The Menger. We appreciate your feedback as we use comments such as yours to improve our services. We will share these comments with our team so this can be handled immediately. We do hope to see you again in the future.
5 out of 5
by A verified traveler from New York, NY

Vintage, fully renovated hotel next to the Alamo.

Posted Oct 23, 2017
Location: Right next to the Alamo and only 1.5 blocks from a key location along the Riverwalk. Great location!
I was given a newly renovated room in the original section, a quaint space with excellent AC, a comfy bed, and fine amenities. Staff were knowledgable and helpful, and the location was excellent. It's worth noting I got a much better price than colleagues staying a nearby hotel where our conference was held, and only required a short 10' walk along the Riverwalk to get there. I fully recommend.
Comment from Hotel Management
Oct 23, 2017 by Guest Services Manager, Hotel Management
Hi Dominick, Thank you for taking the time to review your recent stay at The Menger. We are thrilled you enjoyed your stay and were able to take advantage of our convenient location. We look forward to sharing your comments with the team and hope to see you again the next time your plans include the Alamo City.