Ratings based on 920 Verified Reviews

4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2018
Absolutely wonderful!!! Great staff and wonderful amenities!!!
Comment from Hotel Management
Jan 18, 2018 by Thomas T., Hotel Management
Thank you for the wonderful review! We are thrilled to hear that you enjoyed your stay with us! We look forward to your return!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel near the River Walk

Posted Jan 6, 2018
Very comfortable an clean hotel. The service and the staff are very professional. We didn't like the reception area because it was extremely cold. We asked for a couple of tea cups and they never come. We had a very drunk and noisy neighbors. We could sleep after 2:00 A.M. Thank you for a great stay.
Comment from Hotel Management
Jan 8, 2018 by Olivia G. , Hotel Management
Thank you for the rating. Although we are happy that you enjoyed your stay, we deeply apologize for the issues you encountered. We assure you that these were a one time issue and we will notify the appropriate departments. We look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2018
Our stay was absolutely wonderful. Couldn’t ask for better staff . The hotel has so much to offer an keep you busy why your there. We will be returning for sure.
Comment from Hotel Management
Jan 8, 2018 by Olivia G. , Hotel Management
Thank you for the wonderful review. We are delighted to hear that you enjoyed your recent stay with us. We strive to provide excellent service to each and every guest. We look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Nice river walk hotel

Posted Dec 17, 2017
Nice hotel not as crowded as most hotels on the river
Comment from Hotel Management
Dec 19, 2017 by Olivia G., Hotel Management
Thank you for your 5 star review! We are pleased to know you enjoyed your stay. We look forward to your return in the future!
1 out of 5
by A verified traveler from HOUSTON

BRING YOUR OWN SECURITY DETAIL AND BE SILENT

Posted Dec 14, 2017
Pros: NOT MUCH
Cons: SECURITY
WORST HOTEL EVER, THAT IS ALL I HAVE TO SAY. I WOULD STAY IN A CARD BOARD BOX BEFORE I STAY IN THIS OVER PRICED HOTEL WHO LIES ABOUT ROOMS AND THE VIEWS,
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Exceptional

Posted Dec 4, 2017
Excellent, quiet elegance. excellent on site restaurant. Wonderful Spa facility.
Comment from Hotel Management
Dec 11, 2017 by Olivia G. , Hotel Management
Thank you for the review! We are delighted that you enjoyed your stay with us! We hope to see you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from san antinio

What a fabulous hotel!

Posted Nov 30, 2017
This place is gorgeous. Great and comfortable rooms and the hotel staff is top notch. Don't mind paying more for such luxury.
Comment from Hotel Management
Dec 11, 2017 by Olivia G. , Hotel Management
Thank you for your positive feedback! We are happy to serve you and are delighted to know that your enjoyed your stay. We look forward to your return in the near future.
5 out of 5
Recommended
for Couples
by A verified traveler from San Antonio, TX

Great accommodation

Posted Nov 6, 2017
Pros: clean, great accommodations and rooms
We booked the weekend for our 27th anniversary and upon arrival we were upgraded to a larger suite. They brought us champagne, a bouquet of roses and chocolate covered strawberries! What a treat! They went above and beyond to make this a special weekend for my husband and I.
Comment from Hotel Management
Nov 6, 2017 by Olivia G., Hotel Management
Thank you for the wonderful comments on your recent experience at Mokara Hotel and Spa. We are thrilled to know that our staff could help make your anniversary special. These are the memories we strive to create for each and every guest that comes through our doors. We look forward to creating many more for you and yours.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

The best well kept Secret in the Riverwalk

Posted Sep 30, 2017
Pros: The hotel has a five star spa & beauty salon much higher quality service than the ones I have visited in Las Vegas. The Spa Associates are top notch!
Cons: I cannot think of anything that needs to be improved. I will make plans to stay in this hotel again, this time I will bring my best friends along.
Location: Located at the heart of the Riverwalk, walking distance to the most iconic places in San Antonio.
We enjoyed the room. The view from the roof was tremendous, nice swimming pool. Love the fact we were offered water bottles on several occasions. Nice quiet relaxing stay. The most welcoming, warm hotel staff we have ever experienced. To our San Antonio friends who came to visit us during our stay, this hotel was the best well kept secret in the heart of the Riverwalk. We are definitely making plans to stay at this hotel again.
Comment from Hotel Management
Oct 5, 2017 by Christine N. , Hotel Management
Thank you for sharing your experience and for your kind remarks regarding the level of service and accommodation you received while you were our guest. Every associate at Mokara Hotel and Spa is committed to delivering an exceptional experience from arrival to departure; we could not be more pleased to hear that you enjoyed your visit. We will be sure to share your feedback with our Mokara team members and look forward to serving you again when your travels bring you back to San Antonio.
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntington, WV

On the Riverwalk

Posted Sep 26, 2017
One of the greatest hotel experiences we've ever had. Top notch across the board. Friendly, accommodating staff go above and beyond expectations. Perfect location and view, can't wait to go back.
Comment from Hotel Management
Sep 26, 2017 by Thomas T., Hotel Management
Thank you for your kind comments about the level of service and accommodations you received while in our care! We are fortunate to be in the heart of downtown and on an exciting strip of the River Walk. We look forward to serving you again when your travels bring you back to San Antonio.