Ratings based on 901 Verified Reviews

4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

The best well kept Secret in the Riverwalk

Posted Sep 30, 2017
Pros: The hotel has a five star spa & beauty salon much higher quality service than the ones I have visited in Las Vegas. The Spa Associates are top notch!
Cons: I cannot think of anything that needs to be improved. I will make plans to stay in this hotel again, this time I will bring my best friends along.
Location: Located at the heart of the Riverwalk, walking distance to the most iconic places in San Antonio.
We enjoyed the room. The view from the roof was tremendous, nice swimming pool. Love the fact we were offered water bottles on several occasions. Nice quiet relaxing stay. The most welcoming, warm hotel staff we have ever experienced. To our San Antonio friends who came to visit us during our stay, this hotel was the best well kept secret in the heart of the Riverwalk. We are definitely making plans to stay at this hotel again.
Comment from Hotel Management
Oct 5, 2017 by Christine N. , Hotel Management
Thank you for sharing your experience and for your kind remarks regarding the level of service and accommodation you received while you were our guest. Every associate at Mokara Hotel and Spa is committed to delivering an exceptional experience from arrival to departure; we could not be more pleased to hear that you enjoyed your visit. We will be sure to share your feedback with our Mokara team members and look forward to serving you again when your travels bring you back to San Antonio.
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntington, WV

On the Riverwalk

Posted Sep 26, 2017
One of the greatest hotel experiences we've ever had. Top notch across the board. Friendly, accommodating staff go above and beyond expectations. Perfect location and view, can't wait to go back.
Comment from Hotel Management
Sep 26, 2017 by Thomas T., Hotel Management
Thank you for your kind comments about the level of service and accommodations you received while in our care! We are fortunate to be in the heart of downtown and on an exciting strip of the River Walk. We look forward to serving you again when your travels bring you back to San Antonio.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston tx

Definitely worth the price

Posted Sep 5, 2017
Finally found a hotel that I would come back to ! The staff is amazing and the room was gorgeous and super comfy. I went with this hotel because of its reviews and it was a great experience.
Comment from Hotel Management
Sep 6, 2017 by TTurner, Hotel Management
Thank you for the wonderful review and kind words! We are thrilled that you had an exceptional experience while in our care. We look forward to your return!
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Love it

Posted Aug 23, 2017
The best hotel ever this is our second stay and it is fabulous! Close to everything and the staff is amazing the pool is awwesome and the service is great really loved it.
Comment from Hotel Management
Aug 24, 2017 by O., Hotel Management
Thank you for the 5-stars! We are delighted that you enjoyed your stay with us! Thank you for choosing Mokara Hotel and Spa! We look forward to serving you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Centrally located hotel on Riverwalk

Posted Jul 26, 2017
Mokara Hotel and Spa was a luxury experience. However, the most exceptional part of the stay was the staff, from the doorstaff upon arrival. The maitre de at the hotel's restaurant was charming and gracious. The pool on the roof top was very small but resort -like. We had it to ourselves both times we used it and it was perfect. The staff at the pool was very polite. Never once did I sense irritation or inattentiveness from the hotel staff.
Comment from Hotel Management
Aug 19, 2017 by Connie , Hotel Management
Thank you for your feedback. We appreciate your kind words and will share with the staff. Kind Regards Connie Luevano
5 out of 5
by Teresa

Anniversary Vacation

Posted Jul 24, 2017 on Hotels
Excellent Location SUPER A+ Service!!!! The best Concierge Jenny!
Comment from Hotel Management
Aug 28, 2017
Thank you for choosing Mokara Hotel and Spa and for sharing your recent experience. We are pleased to hear that the staff took great care of you and yours and look forward to your return visit to San Antonio and Mokara. All the best!
5 out of 5
by ginny

Posted Jul 22, 2017 on Hotels
Room was huge and service was amazing
Comment from Hotel Management
Aug 28, 2017
Thank you for your feedback and 5-star rating!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2017
Petra was a delight to deal with. She is great with clients and very welcoming.
Comment from Hotel Management
Aug 19, 2017 by Connie, Hotel Management
Thank you I'll be sure to give her your kind words.
5 out of 5
by Jody

Posted Jul 17, 2017 on Hotels
Comment from Hotel Management
Aug 28, 2017
Thank you for the 5-star rating!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017 on Orbitz
At the moment of arriving at the hotel, speaking with the valet, then working with the professional front desk, being escorted to our room, dining at the Four Star Restaurant, enjoying a fabulous massage at the spa, until checkout and getting the final key from the valet, the overall experience was absolutely wonderful and amazing.
Comment from Hotel Management
Jul 12, 2017 by Manager, Hotel Management
Thank you for taking time to write a review and give us your feedback. We are so happy to know that you had a great experience with us at Mokara Hotel and Spa! We look forward to your return!