Ratings based on 3,765 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgetown, TX

Great Location!

Posted Oct 10, 2017
Pros: Location and convenience to all parts of the river walk.
Cons: Everything was great!
Hotel staff was awesome! The room and location was also great!
Comment from Hotel Management
Oct 10, 2017 by Christine N. , Hotel Management
Thank you for the review! We are delighted that you enjoyed your stay with us! We hope to see you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful historic hotel.

Posted Oct 4, 2017
Huge room! Amazingly courteous staff, prompt and very helpful. The restaurants were just OK. However their sister hotel is across the river walk and their restaurants were amazing. Plenty of dining options moments away on the Riverwalk. My only concern is that the City power walks the sidewalk beneath your room every morning about 7:30 AM. This is quite loud and it will wake you up. If you want to sleep in on your vacation choose a room that faces the beautiful pool and save the beautiful Riverwalk view for when you're awake and enjoying the day.
Comment from Hotel Management
Oct 5, 2017 by Christine N. , Hotel Management
Thank you for your review and feedback. We deeply apologize for the early morning power wash that woke you up during your vacation. We are definitely able to accept a request for a room in a quieter area on your next visit. We are happy to know that the rest of your stay was enjoyable! We look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Great location, great services, and always friendly staff. Will definitely be back!!
Comment from Hotel Management
Oct 3, 2017 by Olivia G. , Hotel Management
We appreciate your wonderful comments on our accommodations and service. We pride ourselves in delivering exceptional service and are happy to hear you have enjoyed your time with us. We hope to see you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Ramon, CA

Nice. On river walk

Posted Sep 28, 2017
Employees super nice and helpful Great location close to many attractions.
Comment from Hotel Management
Sep 28, 2017 by Olivia G. , Hotel Management
We appreciate your wonderful comments on our accommodations and service. We pride ourselves in delivering exceptional service and are happy to hear you have enjoyed your time with us. We hope to see you again very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Perfect Riverwalk Location

Posted Sep 27, 2017
Pros: Location, staff, the older hotel has a lot of character without being run down at all.
Cons: Nothing comes to mind at this time.
Location: As mentioned before excellent location for everything, shopping, dining, sightseeing...Walgreens just around the corner which is really handy.
This was our second stay at the Omni, everything is very convenient and in walking distance to fantastic restaurants and shopping. Had a great "girl trip, will be doing it again!
Comment from Hotel Management
Sep 28, 2017 by Christine N., Hotel Management
Thank you for sharing your wonderful comments. Our location and rich history are definitely highlights of our hotel that we are very proud of. We are fortunate to have a property in the heart of San Antonio’s River Walk that brings our guests just a few steps away from must-see attractions. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2017
The location is great, right beside the river walk. Lots to do, some great food near there. The room was clean and nice
Comment from Hotel Management
Sep 21, 2017 by Olivia, Hotel Management
Thank you for your review. We love that our location is in the heart of the city! It truly gives you the full San Antonio feel! We look forward to your return!
5 out of 5
Recommended
for Everyone
by A verified traveler from austin tx

GREAT

Posted Sep 13, 2017
Pros: food, service, the room and easy access to a variety of restaurants
Cons: pay per view in the bar
Location: amazing location with access to the river walk and close to lots of restaurants and attraction like the alamo the mall and many more things
the hotel was amazing the room was clean the bed as comfortable and the staff was friendly, also the food at the restaurant was great and the service there too i didn't mind paying the price because service was great the only sad thing was that they didn't have pay per view to watch the fight but other then that is a great place to stay quiet and the rooms make you feel at home not like your in a hotel.
Comment from Hotel Management
Sep 14, 2017 by Olivia, Hotel Management
Thank you for the kind words and 5 out of 5 review! We are thrilled that you enjoyed your stay with us Omni La Mansion del Rio. We aim to provide exceptional service and we are happy to know you experienced this during your stay. We look forward to your return!
4 out of 5
Recommended
for Everyone
by A verified traveler from Pearland Texas

Mini Vacation

Posted Sep 10, 2017
Enjoyed stay. Room noisy being close to the street and emergency room. Bed comfortable. Great location on Riverwalk
Comment from Hotel Management
Sep 12, 2017 by Rusty Wallace, Hotel Management
Thank you for taking the time to write a review. We appreciate your feedback. As you know, we are located in the heart of a bustling city center, however are able to accept requests for rooms in quieter areas of the building. We look forward to your return stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Very good location.

Posted Sep 5, 2017
The location was excellent. Close to restaurants and shopping. Right on the river. The staff was very friendly. Loved our stay. Would highly recommend.
Comment from Hotel Management
Sep 7, 2017 by Olivia, Hotel Management
Thank you for the wonderful review and recommendation for future guests! We love our prime location and close proximity to all major downtown attractions! We are happy to know you enjoyed your stay. We look forward to your return!
3 out of 5
by A verified traveler

OK hotel on the San Antonio river walk

Posted Sep 4, 2017
The hotel employees there are wonderful and do we're the guests we met. The rooms had a cold damp feeling with a moldy smell. The rooms in need of a few minor repairs. In one of our rooms one towel had a smell of a men's cologne, another of a women's and one bed's sheets were not clean. The pool area was great but bar/food service very slow. Access to the river walk was fantastic and the restaurant affiliated just across the foot bridge was excellent. We could only be there this trip for one day so we were able to make it work.
Comment from Hotel Management
Sep 7, 2017 by Rusty W., Hotel Management
Thank you for your candid feedback. We will address the housekeeping issues you encountered during your stay directly. We are happy to know that the rest of your stay was pleasant and look forward to serving you again.