Ratings based on 1,144 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Rudolf

Great stay

Posted Jun 16, 2017 on Hotels
The hotel is very nice, the staff friendly, the rooms spacious and clean
4 out of 5
by A verified traveler

Posted Jun 11, 2017 on Hotels
Paying for a valet wasn't something that we'd planned for, especially at $35. And the breakfast wasn't complimentary but besides that everything was very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Alamos backdoor

Posted Jun 10, 2017
Pros: Staff, room size, and location
Location: Alamo, Market Square, Riverwalk, Pearl, University
Jackie at the front desk is exceptional!!!!! Warm, caring, and efficient. A breath of fresh air during your travels. Perfect location to all of the sights, great staff, and amazing food. I could have stayed forever
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

Great Location

Posted Jun 5, 2017
Cons: Maintenance
Needs some maintenance at the bathroom, otherwise, very good
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 4, 2017 on Hotels
1 out of 5
by A verified traveler

Liars

Posted Jun 3, 2017 on Hotels
After I cancelled a night at the hotel, they assured me I would be fully refunded. A week later after non refund I give them a call and they refused to provide a refund.
4 out of 5
by Stephen

This traveler left a rating score only Posted Jun 1, 2017 on Hotels
5 out of 5
by Randy

Excellent Staff

Posted May 30, 2017 on Hotels
Excellent staff in a great historic location! A "must visit" on everyone's bucket list!!
2 out of 5
by Gamaliel

This traveler left a rating score only Posted May 30, 2017 on Hotels
2 out of 5
by Brenda

Second Tier Booking

Posted May 30, 2017 on Hotels
Mediocre service (valet, in-room service, baggage). Poor value for the price---the room was like a closet!