Ratings based on 1,256 Verified Reviews

3.8 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland Oregon

Comfortable

Posted Dec 11, 2017
Pretty decent and a nice breakfast. Really modern room. Ok location
Comment from Hotel Management
Dec 11, 2017 by Hotel Supervisor, Hotel Management
We appreciate you staying with us ! Really glad you liked our remodeled rooms. Please come back to visit !
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2017
Great experience, friendly stuff, great location!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from stamford ct

its easy to find the hotel.

Posted Dec 8, 2017
Pros: it has continental breakfast.
Cons: The parking because it is to narrow unless if you are really a good driver.
Location: it is close to downtown and the only thing is not that too many places to dine.
it was a pleasant experience to stay in this hotel and it is great because its very close to downrtown
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2017
Pros: Great location Provides shuttle
Cons: Better elevator
Location: Central location to transit and local eats
Overall happy with everything Happy hour was a pleasant surprise Breakfast was great too Hotel also offers some other shuttle drop off location
Comment from Hotel Management
Dec 7, 2017 by Angelica, Hotel Management
Thank you for your feedback. The second of our Brand New Elevators will be in operation in the begging of next year.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Posted Dec 6, 2017
Pros: Location
Cons: Parking garage
Location: Able to walk to shops and restaurants.
Nice hotel, close to everything and great location.
Comment from Hotel Management
Dec 6, 2017 by Angelica, Hotel Management
We do have a great location. Thank you for staying with us. We hope to welcome you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
Friendly staff, clean room, easy parking, and great breakfast selection. The only complaint is the bathroom door was really loud and the toilet was a little too industrial.
Comment from Hotel Management
Dec 4, 2017 by Hotel Supervisor, Hotel Management
Thank you for bringing this to our attention, we will have maintenance follow up with the issues found with the restroom.
5 out of 5
Recommended
for Everyone
by A verified traveler from HOLLY MICHIGAN

Great place to stay !

Posted Dec 2, 2017
Location: little ITALY ,HARBOR, ZOO, BALBOA PARK
BUS and trolley are close ,continental Breakfast is great, shuttle service take you too the ZOO ,HARBOR , TRAIN DEPOT ,ETC.
Comment from Hotel Management
Dec 4, 2017 by Hotel Supervisor, Hotel Management
We are glad to see that you enjoyed our free shuttle ! Thank you for the review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2017
Decent breakfast Friendly staff Just under Reno so not the prettiest hotel
Comment from Hotel Management
Dec 4, 2017 by Hotel Supervisor, Hotel Management
Thank you for staying with us. We completed our room renovations in June and will have our elevator running by the beginning of next year ! Hope you can come back to San Diego to stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

central location near transportation

Posted Nov 30, 2017
Pros: Central location, helpful staff, good, large screen TV with good channels, and free booze, happy hour on some days
Cons: Hall and room rugs are worn
Location: Walking and biking around the Bay and seeing the aircraft carrier/subs/ boats is fun.
I had a room with balcony overlooking downtown, nice. Lobby is unique with view and breakfast room is lovely/newly renovated with typical, welll done breakfast.. Room and hallways are starting to show wear while one of elevators is closed and being renovated right now. Location is good for not having a car, buses/trolley nearby.
Comment from Hotel Management
Dec 4, 2017 by Hotel Supervisor, Hotel Management
Thank you for the feedback ! We do weekly cleaning of our carpets and hallways, I will look into this more and speak to housekeeping. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Nov 17, 2017
This hotel was lovely, friendly staff and a few complimentary extras that you just don’t see anymore. Thanks!
Comment from Hotel Management
Nov 20, 2017 by Angelica, Hotel Management
Thank you for the great review. The complimentary happy hour is great amenity along with the hot breakfast and shuttle. We look forward to welcoming you back the next time you are in San Diego.