Ratings based on 697 Verified Reviews

3.9 out of 5
71% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from CA

Right in the middle of the Gaslamp district

Posted Jan 22, 2018
The hotel has a very historic feel. With that being said it is ideally located in the Gaslamp District and you're only a short walk to any bars. The building is connected to a bar/club so if you plan on going to sleep early you may want to choose a different hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice Hotel

Posted Jan 9, 2018
The rooms are very nice, they have a modern look to it. View from the room was pretty, we were right smack in the middle of gaslamp which was super convenient. The only complaint we had was when walking in stairways and lobby it was a little humid.
Comment from Hotel Management
Jan 10, 2018 by Adam Della Rocca, Hotel Management
Hello Nicole, Thank you for your kind words about the property. We love to hear that you were able to fully enjoy your stay here with us and take in all the Gaslamp has to offer. Apologies for the humidity within the hotel, we will take these comments into consideration to help us create a more comfortable environment for guests in the future. We hope to host you again very soon!
1 out of 5
by A verified traveler from LA

No carpet no quiet no parking

Posted Jan 7, 2018
Bare bones room with no bathroom privacy and very noisy neighbors because of no carpeting in any rooms and they want $45 dollars to park there $45 you have the be kidding me. Shower is in middle of room no privacy or steam protection whole room gets steamed up when you shower and you hear every little step from people in the room above you because of no carpeting. Would never stay there again or recommend to anyone
5 out of 5
Recommended
for Everyone
by A verified traveler

Internet

Posted Jan 6, 2018
Enjoy my stay and I promise to return. I have nothing but things to say about my stay..
Comment from Hotel Management
Jan 7, 2018 by Adam Della Rocca, Hotel Management
Thank you so much for your 5 star review of the property. We are looking forward to hosting you again in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Great staff, cool hotel. Very convenient .

Posted Dec 20, 2017
The staff was excellent and very willing to help with any queries we had.
Comment from Hotel Management
Jan 5, 2018 by Adam Della Rocca, Hotel Management
Adrianne, Happy Holidays and thank you for your feedback regarding the staff. We pride ourselves on offering each guest a unique experience while staying with us. We will be sure to pass on the praise to the team.
4 out of 5
Recommended
for Couples
by A verified traveler from Sask. Canada

0ld hotel that has been refurbished

Posted Dec 16, 2017
Pros: clean,quiet.
Cons: Continental breakfast
Location: We wanted to be close to the airport
Found the hotel online was happy with the description. The hotel is very old but was refurbished a few years ago by modern designer. The room was comfortable and we had a very good nights sleep.
Comment from Hotel Management
Dec 18, 2017 by Adam Della Rocca, Hotel Management
Hello Ray & Wendy, Thank you for the comments you have left regarding our hotel. We are sorry about not having breakfast, but with the large number of great eateries in the area how could we compete. Keep us in mind next time you're looking to sleep comfortably in San Diego! Until next time.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, a bit loud

Posted Dec 11, 2017
Cons: I had a "check-out boutique fee" I was not expecting to pay, which was irritating.
Location: Lots of restaurants, close to light rail.
Can hear the bass of the music playing, otherwise a comfortable stay.
Comment from Hotel Management
Dec 12, 2017 by Adam Della Rocca, Hotel Management
We want to thank you for review of our property. We have asked all third party websites to properly include said fee on their pages so there will be no surprises for our guests once on site. We will definitely look into this matter. And with our close proximity relative to the Gaslamp it can become noisy and for that we apologize. We hope to have the chance to change your experience in the near future. Happy Holidays!
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Great boutique hotel in the middle of the action.

Posted Dec 4, 2017
This is a stylish hotel. The modern italian style paired with the classic architecture of this San Diego landmark just works out to something really cool. This is a hotel first and foremost, so don’t expect a resort. There is no pool or spa, and no bar or restaurant on site. Really not needed anyway, since you are in the heart of the Gaslamp district with the best bars and dining San Diego has to offer. The rooms are really well done, clean and spacious. Splurge and get an upgraded room. The corner rooms are really large and have great views and an awesome shower! Beds are uber comfortable and the red robes are a nice touch. It does get a bit noisy on the weekends so if you are a light sleeper and early to bed, maybe a better choice elsewhere. If you are a traveler who appreciates a bit more personality, style, and pampering than a comfort inn you will love the Keating. The Lavazzo espresso machines in the room are a nice touch, as is the Bluetooth audio and lighting.
Comment from Hotel Management
Dec 4, 2017 by Adam Della Rocca, Hotel Management
Diego, What an awesome review of the property! It is always a treat when a guest is able to appreciate the architectural brilliance that the Keating family was able to create here. The building is actually Romanesque in style which pairs brilliantly with with the interior of the hotel which was designed by Italian firm Pininfarina. Our location in the heart of the Gaslamp allows our guests the opportunity to explore hundreds of restaurants, bars, and boutique shops with ease. However as you are aware the trade off of this is it can become noisy due to the high volume of traffic. The corner rooms tend to be a favorite of all who stay in them and with the amenities provided why wouldn't they be! We hope to see you again in the near future, thanks again for your kind words!
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada/Sk

From Canada

Posted Dec 3, 2017
Pros: Location and staff
Cons: Check plumbing thoroughly-our toilet ran the odd time and shower temp control handle broken
Location: Tons of restaurants to choose from. Good nightly entertainment!
Ideal location and great service from an excellent staff. We’d stay there again for sure.
Comment from Hotel Management
Dec 4, 2017 by Adam Della Rocca, Hotel Management
Hello Rich, We are happy to know that our location and staff helped to make you stay memorable. The building is 127 years old and with that comes old plumbing. We are working diligently to rectify such issues and appreciate you bringing it to our attention.
3 out of 5
Recommended
for Everyone
by A verified traveler from SFO

Keating in San Diego

Posted Nov 16, 2017
Pros: Staff was great
Staff was amazing. Overall I liked my stay. I would have liked if there was carpet on the floor
Comment from Hotel Management
Jan 12, 2018 by Adam Della Rocca, Hotel Management
Lovely, We are pleased to hear our team was able to make your most recent stay here at the Keating worthwhile for you. Please visit us again soon!