Ratings based on 2,044 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Service Great Location and rooms

Posted Jan 7, 2018
Pros: Through Expedia
Location: Great location at the end of gas lamp and right next to the ball park.
We had a great time at this hotel from the time we walked in to the time we departed. Staff is very friendly and the rooms were clean.
Comment from Hotel Management
Jan 10, 2018 by GM Colleen, Hotel Management
Thank you so much for your kind comments! We are delighted you had a great stay. Looking forward to welcoming you back again soon. Sincerely, Colleen Anderson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Nice hotel right downtown close to everything

Posted Jan 7, 2018
Staff courteous. But plumbing in toilet is terrible. We could hear the people in ither room taking s shower and it is shaking our shower knob at night. No free bottledwater even on the first night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2017
Staff was extremely friendly and helpful. Great location for everything we wanted to do. Fitness center was nice as far as hotels go. Pool and hot tub were clean and well kept. I would stay again.
Comment from Hotel Management
Jan 10, 2018 by GM Colleen, Hotel Management
Thank you so much for your kind comments! We are delighted you had a great stay. Looking forward to welcoming you back again soon. Sincerely, Colleen Anderson General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Great location.

Posted Dec 31, 2017
Impressive hotel. Staff were very friendly and helpful. The hotel is immaculate and very comfortable. Location couldn't be better, based at the foot of the gaslamp quarter, 4th, 5th and 6th avenue. Definitely will be looking to stay at this one when I return to San Diego!
Comment from Hotel Management
Jan 10, 2018 by GM Colleen, Hotel Management
Thank you so much for your kind comments! We are delighted you had a great stay. Looking forward to welcoming you back again soon. Sincerely, Colleen Anderson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Bozeman, MT

Great location downtown

Posted Dec 28, 2017
Tons to do within a short walking distance, restaurants everywhere, great views. Nice pool area, quiet rooms, very friendly front desk staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel close to the Gaslamp Quarter

Posted Dec 25, 2017
The hotel room was gorgeous with a wonderful view of the city. The staff were very nice and applicable and the pool was clean and in an area with a nice view as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff and hotel.

Posted Dec 22, 2017
It was so peaceful and the quality was amazing. We highly recommend this property. The city views are amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler from oceanside, ca

Posted Dec 15, 2017
The only problem we had was the plug ins for our phones on the night stands were not connected. We plugged in only to find a few hours later they were not charging. We had to move the bed to get them plugged in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017
wonderful staff and informative we had an awesome check in process and very quick.
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego omni

Posted Dec 11, 2017
Room spotless, beds and pillows optimally comfortable. Support staff friendly and always helpful