Ratings based on 2,039 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego omni

Posted Dec 11, 2017
Room spotless, beds and pillows optimally comfortable. Support staff friendly and always helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

One of the best Hotel

Posted Dec 11, 2017
The room is clean and large. the location is perfect
5 out of 5
Recommended
for Everyone
by A verified traveler

Kind and comforting

Posted Dec 8, 2017
The hotel staff were amazing and helpful. The room was clean and at my request of extra windows, they accommodated me very well!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
The hotel is located in a great location. Lots of eateries within walking distance. I have traveled and stayed at many hotels throughout the US. The Omni by far has provided the best hospitality services!!!! There were people to great you going and coming. It was really nice to see a friendly smile. Very professional staff. Checking-in was excellent. Excellent room services. The hotel restaurant has good food and drinks.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lodi

Really enjoyed

Posted Dec 2, 2017
You just can't help but be in a great mood when you stay here the staff is so friendly. Great facilities, nice coffee bar and clean rooms and a super convenient location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Dec 2, 2017
Very comfortable and pleasant stay Staff were very helpful and friendly
1 out of 5
by A verified traveler from Denver

Not what we expected

Posted Nov 29, 2017
Parking $outrageous, Jacuzzi cold and dirty, staff were inattentive and lacked compassionate for problems,
5 out of 5
Recommended
for Everyone
by A verified traveler from British Columbia

Great location & excellent service!

Posted Nov 25, 2017
Pros: Service Location No extra fees View Pool and hot tub were amazing on the 6th floor
Cons: Steam room would be lovely but it was spa like :)
Location: Sight seeing along the seawall, biking (rentals easy), ferry to Island, Gaslamp district- restaurants
Thrilled with the service! Initial room was a bit too fragrant so management kindly moved us to a lovely fresh room with a beautiful view of the harbour. Staff attended to all our needs, including a lovely cot, extra blankets, providing suggestions for restaurants and travel directions, printing boarding passes, allowing late check out and use of pool shower before a long flight home to Canada. All the extras were appreciated but the friendliness was the best gift of all. The gentlemen at the door were so friendly which totally added to our experience. The staff should be congratulated for their service as it really makes a difference.Well done and we will be back. Highly recommend this great hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Nice hotel in a good location

Posted Nov 24, 2017
Pros: see above
Cons: drop the parking price
Location: see above
Stayed 5 nights at the Omni...The Good: great location, next to Petco and major league baseball. very new looking and clean, nice rooftop pool and hot tub, nice equipment in fitness room, friendly staff, good concierge, comfy beds, nice bathroom, next to Gaslamp district. The Bad; charged us 11$ for a 1 minute phone call to Canada, Valet parking at the hotel is 47$ a night,,, way,way overpriced...you can park next door in the secure parkade for half that price or less. They leave you ear plugs in the room for a reason...you hear your neighbours and doors open and close, out tub drain was not draining properly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff, great location

Posted Nov 23, 2017
Staff was very friendly and helpful upon arrival Nice rooms and great food