Ratings based on 812 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Oct 15, 2017
Not good welcoming staff Valet too expensive $45/night
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Posted Oct 2, 2017
It was a great staycation vacation for my boyfriend and I. Perfect location in the gaslamp for a night out and a close place to come back and relax in! I actually liked that when I went to take a shower, I could smell bleach and cleaning product. I knew it was clean, where a lot of places I’ve stayed have been questionable. The room was gorgeous with a great view. Very happy. I’ll definitely come back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Going to a game at Petco Park? Stay here!

Posted Sep 6, 2017
I visited San Diego to catch up with friends and to catch a game at Petco Park. The Marriott Gaslamp is literally across the street from the ballpark - if you're going to a game don't stay anywhere else. My room overlooked the ballpark which was great. The room itself was quite nice and comfortable. The staff were polite and helpful. I really have nothing but praise for this hotel. It was busy after the game but that's a true indicator of how popular it is. If I was to visit San Diego again for a Padres game I'd definitely stay here.
Comment from Hotel Management
Sep 8, 2017 by Chris L, Hotel Management
Thank you for your feedback, we are very glad that you enjoyed your stay. We look forward to your return!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
great view, friendly staff. only negative experience i had was, i requested a fridge for my medication & was told it was already in my room, when i got to my room it wasn't there. i had to call and have them send housekeeping to bring me one. the issue was resolved quickly, but felt it shouldnt have been an issue in the 1st place.
Comment from Hotel Management
Sep 8, 2017 by Chris L, Hotel Management
Thank you for your feedback, I will address the issue with our housekeeping department.
4 out of 5
Recommended
for Everyone
by A verified traveler from Burbank CA

I ask to fix the safety box but nobody came

Posted Sep 4, 2017
I ask to fix the safety box but nobody came Or inform me of any status
Comment from Hotel Management
Sep 8, 2017 by Chris L, Hotel Management
Thank you for your feedback, I will address the non-responsiveness issue with our department manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location to get to and from Petco Field.

Posted Sep 4, 2017
Pros: Location and the great staff.
Location: Petco Park.
The entire staff was friendly, helpful and went over and above their job responsibilities to make our stay great.
Comment from Hotel Management
Sep 8, 2017 by Chris L, Hotel Management
Thank you very much for your feedback, we look forward to your return!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, CA

Close to Petco Stadium

Posted Sep 3, 2017
Only thing I did not like was that as a guest you are expected to pay such a high price for overnight parking
Comment from Hotel Management
Sep 8, 2017 by Chris L, Hotel Management
Thank you for your feedback, I will make sure management hears of your concern.
2 out of 5
by A verified traveler from Los Angeles, CA

Just ok

Posted Aug 30, 2017
Essentially it boils down to location, if you're planning to see a ballgame then this is the place for you. The price doesn't match the quality, small rooms, small TV situated low to the ground below mattress level, no fridge, no pool, no hot tub. Nothing fancy about it just a place to lay your head down.
Comment from Hotel Management
Sep 1, 2017 by Chris, Hotel Management
Thank you for your feedback!
3 out of 5
by A verified traveler

Five star location. Three star hotel.

Posted Aug 23, 2017
Pros: Location location location.
Cons: The carpets. And the room amenities. It's the 21st century, unless this is a road motel, it should have a fridge.
Location: All the restaurants. Battleship. SD Zoo. Balboa Park Convention Center
This hotel is located in a great spot. Our room had an awesome view into Petco Park. It is located within walking distance of all the restaurants and local spots. The staff was nice. Helpful. Always a hello. No complaints. For this price, though, I would expect more from the room. The rooms are small but not cramped. No room refrigerator? No microwave? Where do I stash leftovers from those great restaurants? The worse was the carpet. The room itself was clean. However, I took a shower on one of the days. I was walking around the room barefooted for about a half hour. I looked at my feet and they were black as if I were walking outside. I washed my feet and walked around so more. Dirty again. Maybe it's time for new carpets.
Comment from Hotel Management
Aug 25, 2017 by Chris, Hotel Management
Thank you very much for your feedback, I will make sure that it gets in the rights hands. We look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Early cleaning

Posted Jul 18, 2017
Was woken up at approx 630am to housekeeping services.
Comment from Hotel Management
Jul 20, 2017 by Chris, Hotel Management
Thank you for your feedback, we will use it to better our services in the future. We look forward to your return!