Ratings based on 833 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from sydney

No free wifi

Posted Nov 26, 2017
This hotel does not offer free wifi which is ridiculous.
Comment from Hotel Management
Nov 29, 2017 by Chris L, Hotel Management
Thank you for taking the time to give us your opinion we will make sure that the management aware.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel. Close to Petco stadium

Posted Nov 16, 2017
Beautiful Hotel. Nice people. Valet parking was a breeze. Check in was fast and easy. My wife and I got to our room and it seemed pretty nice at first. I flopped down on the bed and got a face full of straight sweaty BO off the pillow case. Gross! I looked around and found a few more things to dislike about the room quality, but none were as offensive as the stench in my pillow case. I called downstairs and asked for a bedding change. My wife and I left the room and headed out for drinks. Returned to our room to find the fresh bedding in a pile on top of the entertainment center and the old linens still on the bed. Wow. What service?! My wife and I reluctantly changed the bedding out ourselves and made the best of our wedding anniversary weekend. After Spending nearly $500 for a two nights stay up front I had hoped the quality of the room would be higher.
Comment from Hotel Management
Nov 17, 2017 by Francisco, Hotel Management
Dear Jeremy, please accept our most sincere apologies for falling short of providing excellent service during your stay. We will address the miscommunication, as leaving linen in the room clearly was not the intention. This will be reviewed with the associates involved to prevent this from happening in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

A place in the Downtown Area

Posted Nov 7, 2017
Pros: The location was great. You can walk anywhere to eat go to the left or right they always had places to eat.
Cons: The TV shouild be at a higher level so when laying in bed you can see it better. Wish i didn't have to see the homeless people around the area.
Location: Lots of great small resturants. Shops as well.
The hotel is very clean and every afternoon i get to the room, it was very clean. The bed is comfortable. Had to use the extra blanket and it kept me warm. At the front when entering they have about 3 big bowls of candy. It was really good. The car was called in advance to bring to us and it was there quickly. Very convenient.
Comment from Hotel Management
Nov 9, 2017 by Chris L, Hotel Management
Kathy, Thank you for taking the time to tell us about your experience with us, we look forward to your return!
3 out of 5
by A verified traveler from texas

Posted Oct 28, 2017
An old and tired hotel no comparison to the Hyatt
Comment from Hotel Management
Nov 9, 2017 by Chris, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from Anaheim

Get away

Posted Oct 24, 2017
Pros: The location of the hotel was for me, perfect.
Cons: Free WiFi in the rooms.
Nice hotel, great views of Petco Park and the ocean. The staff was professional and helpful. Easy walking distance to the restaurantstore and shops.
Comment from Hotel Management
Nov 6, 2017 by Chris L, Hotel Management
David, We are glad that you enjoyed your stay with us, please come back soon!
2 out of 5
by A verified traveler

Posted Oct 15, 2017
Not good welcoming staff Valet too expensive $45/night
Comment from Hotel Management
Oct 23, 2017 by Chris L, Hotel Management
We are sorry you didn't enjoy your stay, thank you for the feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Posted Oct 2, 2017
It was a great staycation vacation for my boyfriend and I. Perfect location in the gaslamp for a night out and a close place to come back and relax in! I actually liked that when I went to take a shower, I could smell bleach and cleaning product. I knew it was clean, where a lot of places I’ve stayed have been questionable. The room was gorgeous with a great view. Very happy. I’ll definitely come back.
Comment from Hotel Management
Oct 23, 2017 by Chris L, Hotel Management
We are glad that you enjoyed your stay, we look forward to your return!
5 out of 5
by A verified traveler

Posted Sep 11, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017
Thank you for your feedback, we are glad that you enjoyed your stay!
2 out of 5
by Bobby

Posted Sep 10, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017
Bobby, Thank you for your feedback, it appears that you did not have the greatest experience with us. We hope that you will give us another opportunity to serve you in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Going to a game at Petco Park? Stay here!

Posted Sep 6, 2017
I visited San Diego to catch up with friends and to catch a game at Petco Park. The Marriott Gaslamp is literally across the street from the ballpark - if you're going to a game don't stay anywhere else. My room overlooked the ballpark which was great. The room itself was quite nice and comfortable. The staff were polite and helpful. I really have nothing but praise for this hotel. It was busy after the game but that's a true indicator of how popular it is. If I was to visit San Diego again for a Padres game I'd definitely stay here.
Comment from Hotel Management
Sep 8, 2017 by Chris L, Hotel Management
Thank you for your feedback, we are very glad that you enjoyed your stay. We look forward to your return!