Ratings based on 1,811 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Old but beautiful hotel

Posted Dec 12, 2017
Location: easy to walk to all shops and restaurants.
It was an old but beautiful well kept hotel. I didn't love the smell once I got on my floor and my room although the lobby area smell very pleasant. When I got in my room, we found a piece of clothing underneath the sink which drew us back... Other than that, everything was fine.
3 out of 5
by A verified traveler from Los Angeles

First Class on the Titanic

Posted Dec 11, 2017
Pros: Location
Cons: Pricing and updated amenities.
Location: Gaslamp.
The Westgate hotel is perfect if you've always wondered what 1st class on the Titanic looked like. To go with its over-the-top old school look, is a lovely $20 a night resort fee. I was told this lovely resort fee was for the pool and gym. The hotel is walking distance to Gaslamp Quarter and the train station. Staff was polite but unwavering when it came to waiving that pesky and unnecessary resort fee. Maybe add it into your overall price and stop ripping people off? Just a thought.
Comment from Hotel Management
Dec 11, 2017 by Beatriz Krause - Front Desk Manager, Hotel Management
Dear A, Thank you very much for your review. We appreciate your feedback and suggestion. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Beautiful hotel. Beds were small though.

Posted Dec 10, 2017
Cosme out for just one night. Very nice. Restaurant and bar in hotel. Very not e if you don’t want to venture out into the city. Beautiful architecture.
Comment from Hotel Management
Dec 11, 2017 by Beatriz Krause - Front Desk Manager, Hotel Management
Dear Cati, Thank you for taking the time to leave a review. We are happy to hear you enjoyed our bar and restaurant. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from lloydminster

Beautiful Hotel in a Great Down Town Location

Posted Dec 9, 2017
The staff were friendly and the hotel was beautiful. The roof top pool and hot tub was a great addition as well. This hotel is located downtown near gaslamp, shopping, petco park, and seaport village (all within easy walking distance). I will definitely stay here again the next time I’m in San Diego.
Comment from Hotel Management
Dec 9, 2017 by Beatriz Krause - Front Desk Manager, Hotel Management
Dear Catrina, Thank you for your review. We are happy to hear you enjoyed the rooftop. We hope to see you back soon. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2017
Great Hotel. Friendly Hosts! Convenient to gas lamp district!
Comment from Hotel Management
Dec 7, 2017 by Beatriz Krause - Front Desk Manager, Hotel Management
Thank you very much for your feedback. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

The Westgate is a gem!

Posted Dec 3, 2017
I am a San Diego local and I frequent The Westgate regularly for it's excellent lineup of music, gatherings and holiday events. I also stay over for many occasions so as to truly enjoy all there is about this beautiful hotel. The rooms are incredibly comfortable and have amazing views with a gracious a fully opening sliding glass window to let in the San Diego air and buzz. The decor is stunning and the cuisine is fabulous. A very rich and warm experience always. You can only appreciate it once you've experienced it.
Comment from Hotel Management
Dec 4, 2017 by Beatriz Krause - Front Desk Manager, Hotel Management
Thank you, Greg! We are happy to hear you had a nice stay. We hope to see you back soon. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Salisbury England

Visiting daughter on Thanksgiving

Posted Dec 3, 2017
Very nice hotel steeped with French and English decor . Very palacial and grand. Hotel is situated in an ideal part of downtown SD in the Gaslamp area. Staff helpful and pleasant natured. Watched the staff finish decorate their beautiful Christmas tree which compliments the hotel and surrounds. Rooms are comfortable and spacious although tea and coffee making facilities are poor and dated (small coffee percolator ) which made one cup at a time but wasn’t boiled. Beware tea drinkers you may suffer! Adjoining fitness centre with roof top pool and gym are of a high standard . Enjoyed the rooftop athletics track. Had breakfast buffet on one morning $19.95 which again was very pleasant and served with charm attentiveness of the staff . Went to LAfor the weekend before returning. Hotel kept hold of our main luggage and on our last day reserved a late check out 2 pm . Overall very nice hotel .
Comment from Hotel Management
Dec 7, 2017 by Beatriz Krause - Front Desk Manager, Hotel Management
Dear Rob, Thank you for your feedback and comments. We appreciate that. We are glad to hear you enjoyed AquaVie and the rooftop. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Nice hotel

Posted Nov 29, 2017
Pros: Staff, rooms and food
Cons: Very little. Deserves more customers
Location: You want a car to get to most places but that is true of San Diego generally
Surprisingly god hotel, Rooms, staff and food all well above average. The location isn't superb but it is in walking distance of the Midway.
Comment from Hotel Management
Nov 30, 2017 by Beatriz Krause - Front Desk Manager, Hotel Management
Thank you for your feedback. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great Hotel. Can't go wrong.

Posted Nov 24, 2017
Location was great, walking distance from Gaslamp District. Hotel staff was courteous and gave a great breakfast recommendation. Rooms were huge, it felt like we had a suite with a normal king room.
Comment from Hotel Management
Nov 26, 2017 by Mailawi, Hotel Management
Thank you for your feedback. We are happy that you had a great stay with us. Hope to see you again. Have a wonderful day. Sincerely, Guest Services Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Nov 19, 2017
Pros: We had a beautiful quiet room. The concierge was a wonderful help with great tour and restaurant suggestions.
Cons: We would suggest a new mattress in our room. Huge indentations on both sides.
Easy walk to Seaport, restaurants, nightlife, Little Italy, trolley and train
Comment from Hotel Management
Nov 22, 2017 by Beatriz Krause - Front Desk Manager, Hotel Management
Thank you for taking the time to leave us your review. We appreciate your comments. Best Regards,