Ratings based on 1,706 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Sep 12, 2019
Too big; property upkeep was only OK; food was very expensive and NOT very good. Staff was pleasant though.
5 out of 5
by A verified traveler from Canby,MN

Posted Sep 10, 2019
Very good and very friendly. I would stay there again.
Comment from Hotel Management
Sep 10, 2019 by Kelsey H- Social Media Coordinator , Hotel Management
We are so happy to hear you enjoyed great service, Hector! We look forward to your next stay!
5 out of 5
by A verified traveler

Posted Sep 9, 2019
Comment from Hotel Management
Sep 9, 2019 by Kelsey H-Social Media Coordinator, Hotel Management
Thank you so much for your 5 star review! We really appreciate your support!
5 out of 5
by A verified traveler from Arkansas

Posted Sep 8, 2019
it got hot in the room at night and the thermostat wouldn’t work
Comment from Hotel Management
Sep 9, 2019 by Kelsey H- Social Media Coordinator , Hotel Management
Thank you for letting us know about this, Jenny. We will have our maintenance team look further into this. We hope you enjoyed the rest of your stay! Please come again soon!
5 out of 5
by A verified traveler

Posted Sep 6, 2019
Great location, Facilities need a little TLC, staff is very pleasant.
Comment from Hotel Management
Sep 7, 2019 by Kelsey H- Social Media Coordinator , Hotel Management
Thank you for sharing what you most enjoyed as well as what we can improve upon! We appreciate your support!
3 out of 5
by A verified traveler from pittsburgh

Posted Sep 6, 2019
Surprisingly, this hotel needs remodeling. Pretty from the outside, but rooms are dated and ours was poorly maintained and not as clean as one would expect. Old refrigerator made noise 24/7
Comment from Hotel Management
Sep 7, 2019 by Kelsey H- Social Media Coordinator , Hotel Management
Thank you for sharing! We will use your feedback to improve for the future!
4 out of 5
by A verified traveler from NY

Posted Sep 3, 2019
Very good location, clean. But view from the roof is not like in the picture. Breakfast was not so bad, but we were waiting for 40 minutes. Very friendly and helpful staff.
Comment from Hotel Management
Sep 4, 2019 by Kelsey H- Social Media Coordinator , Hotel Management
Thank you for the feedback about your experience! We apologize that there were a couple aspects of your stay that did not meet your expectations and especially for the wait you encountered at breakfast. We appreciate your kindness and understanding and we will work on improving! We hope to care for you again in the future!
5 out of 5
by A verified traveler

Posted Sep 3, 2019
Rooftop pool and hot tub. Nice view of mountain and sky. Spacious new bath. Valet parking and lovely dinner on site. Walk to the plaza and museums
Comment from Hotel Management
Sep 4, 2019 by Kelsey H- Social Media Coordinator , Hotel Management
Thank you for sharing some great details of our property as well as your experience! We are so happy you enjoyed your stay and we hope you will come again soon!
3 out of 5
by A verified traveler

Posted Sep 2, 2019
Location was great. Pool was way too small. Carpeting dirty and worn.
Comment from Hotel Management
Sep 2, 2019 by Kelsey H- Social Media Coordinator , Hotel Management
Thank you for your feedback! We will work on improving in these areas!
4 out of 5
by A verified traveler

Posted Sep 1, 2019
Comment from Hotel Management
Sep 1, 2019 by Kelsey H- Social Media Coordinator , Hotel Management
Thank you for your kind review and support!