Ratings based on 1,898 Verified Reviews

3.7 out of 5
72% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Older Hotel That Could Benefit From Upgrade

Posted Jan 16, 2018
Pros: location, cleanliness and friendly staff
Cons: Desperately need to upgrade TV situation and obtain reliable Cable or Satellite TV for guests. Need brighter light bulbs in bathroom.
Location: Driving distance to Plaza and shopping center. Hotel provides transportation
Worst television reception quality and channel selection I have ever experienced at any hotel. Could not even get CBS to watch NFL Playoff game. No MSNBC available either. Desperately need to upgrade TV situation and obtain reliable Cable or Satellite TV for guests. Need brighter light bulbs in bathroom.
Comment from Hotel Management
Jan 17, 2018 by Leanna, Hotel Management
Hi there, I am so sorry to hear you were unable to watch the game at The Lodge due to the channel not being available. We have addressed the problem and it has been resolved! I sincerely hope you enjoyed the rest of your visit to Santa Fe!
5 out of 5
Recommended
for Everyone
by A verified traveler from colorado springs, co

Beautiful hotel close to everything!

Posted Jan 16, 2018
This hotel was wonderful! The girls who checked us in and out were absolute sweethearts, house keeping did an absolutely wonderful job, and we were so close to downtown as well as Cerillos where there's so much to do!(Shopping centers, restaurants, etc.) Yes, maybe the hotel is a little older but it's very clean and it's very inviting. One of the nights we stayed I noticed a couple of ladies out in the lobby by the fireplace drinking their wine... Just a nice place to relax and unwind! Will definitely stay here again on our next trip to Santa Fe!
Comment from Hotel Management
Jan 16, 2018 by Dominic, Hotel Management
Jasmine, I'm so glad we could make your stay enjoyable and allow you to relax and unwind. Hope you stay with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2018
We were only here for one night but it was worth it. Beautiful room, clean, comfortable bed, and friendly staff.
Comment from Hotel Management
Jan 16, 2018 by Dominic, Hotel Management
I'm so glad we could make your stay enjoyable. Hope you stay with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Cozy Lodge at Santa Fe

Posted Jan 10, 2018
Pros: Everything
Cons: Maybe some southwestern specialities in the restaurant.
Location: Close to the old town and easy access to the cliff dwellings and Las Alamos.
Absolutely the coolest hotel! From the great folks at check-in, to Danny the shuttle driver (and tour guide!), to the restaurant and bar folks, we were made to feel special our whole visit. We fell in love with the room’s southwestern look. Great fireplaces in the reception great room and the restaurant! Loved them. Overall, our trip to Santa Fe was made special by our accommodations at the The Lodge.we we be back for sure! The Lodge is also the perfect jumping off point for visiting great places like cliff dwellings and Las Alamos. Highly recommended!
Comment from Hotel Management
Jan 16, 2018 by Dominic, Hotel Management
Lewis, I'm so glad to hear you enjoyed your stay and Danny's shuttle driving (tour guide). Hope you stay with us again soon!
4 out of 5
Recommended
for Couples
by A verified traveler from New Mexico

Good hotel with SW décor.

Posted Jan 8, 2018
Pros: Front desk, shuttle service
Cons: Update of room décor.
We used the hotel for one night stay on New Year's Eve. Front desk was very pleasant and reminded us of free door-to-door shuttle so we did not have to drive downtown to our party. Driver came in personally to fetch us after we called for a pickup. Room is somewhat dated with SW décor but clean, quiet (considering NY eve) and comfortable.
Comment from Hotel Management
Jan 10, 2018 by Dominic, Hotel Management
I'm so glad to hear you enjoyed your stay with us! I'm happy to hear that you enjoyed our shuttle and had a happy New Year's Eve!
4 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Posted Jan 7, 2018
Great! The "shuttle" ride to the old downtown turned out to be a personally guided tour of the whole historic area. Made it so easy to find our way to what we were interested in seeing and/or doing after being dropped off at our choice of locations. Great staff throughout the hotel.
Comment from Hotel Management
Jan 10, 2018 by Dominic, Hotel Management
Jane, We're so glad you enjoyed your stay with us! We're happy that you enjoyed our shuttle service and our staff!
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Good hotel, clean, pet friendly, bar/restaurant

Posted Jan 6, 2018
Pros: atmosphere, restaurant
Cons: carpets are a bit dated
The hotel'S ARCHITECTURE FOLLOWS a blend of lodge and adobe. Nice entry way
Comment from Hotel Management
Jan 10, 2018 by Dominic, Hotel Management
Mauro, We're so glad you enjoyed your stay with us! We're glad you enjoyed our Restaurant and our entryway!
4 out of 5
by A verified traveler from boston, ma

Solid hotel for the price

Posted Jan 6, 2018
Overall good experience here. Room was clean and well decorated. Only complaint is the walk to town is a bit dangerous. Take the free shuttle to town if you stay here.
Comment from Hotel Management
Jan 10, 2018 by Dominic, Hotel Management
Steven, We're glad you enjoyed your stay with us! We're sorry that the walk to town isn't always the best, but we're happy that you were able to take advantage of our shuttle!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2018
Recently renovated. The free 5 minute shuttle to and from downtown is an awesome perk
Comment from Hotel Management
Jan 10, 2018 by Dominic, Hotel Management
Thank you for staying with us! We're glad you enjoyed our shuttle!
5 out of 5
Recommended
for Everyone
by A verified traveler from boerne,tx

Hotel close to downtown and Hotel had shuttle for

Posted Jan 4, 2018
Great time! Hotel better than expected! Shuttle available for pick up and drop off.hotel staff very friendly.
Comment from Hotel Management
Jan 8, 2018 by Dominic, Hotel Management
S, We're so glad you enjoyed our shuttle service and had a great stay! Hope you stay with us again soon!