Ratings based on 406 Verified Reviews

4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from curacao

Hustle and bustle

Posted Dec 3, 2017
Pros: I like that it was a very modern hotel. I like the "rituals" soaps.Front staff seems very accommodating.
Cons: Mini store in the lobby instead of a minibar in the bedrooms.
Location: Well known fast food chains nearby. Some malls by car and many shops nearby. But a bit dark and scary at night.
The check in, done by Pablo, was nice and efficient and very welcoming. Julio the bellboy was very attentive too. Showing how everything works in the room. The hotel itself is very nice. In the middle of the hustle and bustle outside. Very close to Wendy's, basking Robbins, macdonals.,. There are many shops around. Not far from agora mall, IKEA and other small malls. I would not venture outside the hotel by foot after dark ! Does not seem a safe place. The traffic is a nightmare. Be ready to run at crossroads. All in all I would recommend this hotel for a night or two if you would like to experience every day life in RD.
Comment from Hotel Management
Dec 4, 2017 by General Director Assistant, Hotel Management
Thank you for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent experience all around

Posted Dec 1, 2017
Pros: Excellent experience all around
Cons: Excellent experience all around
Location: N/A
Excellent experience all around. Excellent experience all around
Comment from Hotel Management
Dec 4, 2017 by General Director Assistant, Hotel Management
Thank you for your comment.
4 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

Friendly Staff

Posted Nov 29, 2017
Location: Santo Domingo
Very good experience. Only thing room wasn't cleaned until late afternoon or evening..
Comment from Hotel Management
Nov 30, 2017 by General Director Assistant, Hotel Management
Thank you very much for your feedback. We are sorry for the late service you received. We wish to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

recommend

Posted Nov 26, 2017
very comfy beds!! great location, can walk out easily to shops, restaurants. staff excellent. claudio at reception excellent! we used room service, the steak and pasta dishes were both delicious. great stay
Comment from Hotel Management
Nov 27, 2017 by General Director Assistant, Hotel Management
Thank you for your comments. We hope to see you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santo Domingo

Business Hotel good for a couple of nights

Posted Nov 20, 2017
Pros: The staff very helpful and friendly. And the welcome drinks.
Cons: The breakfast should have more variety for the price charge. If included will be ok, but since it is charge separately should have more options.
Location: There is a few interesting stores at a walk distance. Also well known fast food chains.and restaurants , nice movie theater and supermarket.
The staff is very friendly and the rooms are comfortable. Because the hotel is not that big, the recreational areas are small and few, but their okey ... it is a great hotel if you go on business trip. For vacationing purposes if you activities are outside the hotel.
Comment from Hotel Management
Nov 23, 2017 by General Director Assistant, Hotel Management
We appreciate you taking the time to write your review. Your review gives us the opportunity to correct any deficiencies we may have in our service. For future reservations, we do have a breakfast included package available. We hope you will give us another chance if you are in the area again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Island

Exceptional service

Posted Nov 20, 2017
Staff was very accommodating. Room was very nice, clean and quiet. Lots of shops and restaurants nearby.
Comment from Hotel Management
Nov 20, 2017 by General Director Assistant, Hotel Management
Thank you for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Hotel is very close to everything,rest,stores,gym

Posted Oct 26, 2017
Overall great hotel and wonderful customer service. My only issue was that i was traveling with a baby and toddler and my room didnt have a microwave to warm up there milk but the staff did do it for me without a problem in the staff microwave. If it wouldve had a microwave in my room it would of been beyond excellent. The staff there was extremely helpful and sooo kind. Thank you Radisson Hotel
Comment from Hotel Management
Oct 30, 2017 by General Director Assistant, Hotel Management
Thank you for your comments. We were pleased to assist you.
5 out of 5
Recommended
for Everyone
by A verified traveler from stgo

Nice hotel, nice staff

Posted Sep 30, 2017
Close from everything in the city, its a nice hotel
Comment from Hotel Management
Oct 2, 2017 by General Director Assistant, Hotel Management
Thanks for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dominican Republic

Nice hotel in the middle of the city

Posted Sep 23, 2017
Excellent staff, very clean bedroom and their facilities are very pleasing.
Comment from Hotel Management
Sep 25, 2017 by General Director Assistant, Hotel Management
Thank you for your comments.
2 out of 5
by A verified traveler

Find a different hotel!

Posted Aug 29, 2017
The toilet was filthy, the air conditioning made a loud thunder type noise the entire night and there was a continuous running water noise coming from somewhere. Sleepless night!
Comment from Hotel Management
Aug 31, 2017 by General Director Assistant, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations.We hope for another opportunity to exceed your expectations.