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Reviews of Kimpton Hotel Vintage Seattle, an IHG Hotel

4 out of 5
Kimpton Hotel Vintage Seattle, an IHG Hotel
1100 5th Ave, Seattle, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1001 reviews" "
Rating 8 - Good. 271 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karmen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again- location is great, service is noticeably head and shoulders above others, good nearby restaurant, love the happy hour with local musicians.
Stayed 1 night in Apr 2024

10/10 Excellent

Oluwatomi

Liked: Cleanliness, staff & service, property conditions & facilities
Love it !
Stayed 2 nights in Apr 2024
Response from Ross Fatemi - General Manager on Apr 12, 2024
Thank you for your review!

10/10 Excellent

William

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were very attentive and it was nice to receive suggestions from valets on areas to visit in Seattle. The location was walking distance to areas we planned to visit on our trip, and the hotel was very nice overall.
Stayed 2 nights in Apr 2024
Response from Ross Fatemi - General Manager on Apr 9, 2024
Thank you for your review! We look forward to welcoming you back again!

10/10 Excellent

Lindsey

Stayed 2 nights in Mar 2024
Response from Ross Fatemi - General Manager on Apr 4, 2024
Thank you so much Lindsey for your great review! We look forward to seeing you again!

10/10 Excellent

Chad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff and the nightly wine social between 5-6 was fantastic. Would say here again.
Stayed 2 nights in Mar 2024
Response from Ross Fatemi - General Manager on Apr 1, 2024
Hi Chad - so glad to hear you enjoyed our Kimpton Social Hour with complimentary wine and beer. We truly hope to welcome you and yours back again for another enjoyable stay at Kimpton Hotel Vintage Seattle!

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
I woyld stay here again. Very clean.
Stayed 2 nights in Mar 2024
Response from Ross Fatemi - General Manager on Apr 1, 2024
We are so happy to hear your feedback, & look forward to welcoming you back again soon.

10/10 Excellent

Carrie, Seattle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024
Response from Ross Fatemi - General Manager on Apr 1, 2024
Greetings Carrie - thank you so much for your feedback! We pride ourselves on our amazing associates. We hope to welcome you back again to Kimpton Hotel Vintage Seattle!

10/10 Excellent

Marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t care if it’s in the small print. A $28 resort fee is straight up ridiculous. This hotel, as nice as it is, is not a resort.
Stayed 1 night in Mar 2024
Response from Ross Fatemi - General Manager on Apr 1, 2024
Hello Marvin, thank you for your feedback. Please note that our "Guest Amenity Fee' includes a 10 credit back towards any room-billed incidentals for food/beverage, in-room movies, etc. We hope to welcome you & yours back again to Hotel Vintage!

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pet pals are cute and unique! The build was amazing, I loved the old architecture. The staff was the absolute best. Friendly, helpful, and genuine! I haven't met better staff at any other establishment! The bar and restaurant was elegant, I had the most delicious drink. There's a quirky grocery and teriyaki store we had dinner at across the street, which I highly recommend! Parking was excellent, the valet safe and helpful. I would recommend this hotel to anyone and I'm so glad we stayed! Thank you!
Stayed 1 night in Mar 2024
Response from Ross Fatemi - General Manager on Mar 3, 2024
Hi Monica - we're so happy to hear your feedback. We welcome you and yours back anytime! Thank you

6/10 Okay

Lauren, Nampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

SIMON

Stayed 1 night in Feb 2024
Response from Alejandra on Mar 22, 2024
Thank you for your review! We appreciate your feedback. Cheers!

10/10 Excellent

Deona

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at this hotel. The staff was very friendly and inviting. The room was comfy, the only draw back was no microwave in the room. Overall a very nice place to stay.
Stayed 3 nights in Feb 2024
Response from Alejandra on Feb 29, 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 Excellent

Jarred, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Alejandra on Feb 29, 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Alejandra on Feb 29, 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

8/10 Good

Rob

Stayed 1 night in Jan 2024
Response from Alejandra on Feb 29, 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 Excellent

Faith

Stayed 2 nights in Jan 2024
Response from Alejandra on Feb 29, 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 Excellent

Jeanette

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here over the holidays. The main reason we chose Kimpton is that they allowed all pets (not just dogs) and we traveled with our cat and dogs. The space was clean and adequate and surprisingly quiet for a downtown location. Parking is valet only but I felt very confident that our vehicle was safe. If you are driving your own vehicle I recommend spending extra on the parking. The staff was incredibly polite and helpful. I don’t remember the last time we’ve stayed somewhere where they were so hospitable. The adjoining restaurant Tulio was amazing! They have breakfast, lunch and dinner on the week days but just dinner on Saturday and Sunday. One thing to be aware of is they process your card for potential damages of about $100/day so be prepared for that. Overall we would definitely stay there again.
Stayed 5 nights in Dec 2023
Response from Alejandra on Feb 29, 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Alejandra on Feb 29, 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 Excellent

Rogelio, Sunnyside

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alejandra on Feb 29, 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

6/10 Okay

Kathryn

Liked: Cleanliness
Disliked: Amenities
Pros: great location, safe, clean, quiet Cons: bedroom outdated, extremely uncomfortable mattress, rough bedding, not great in-room toiletry products that you see offered at other 4.5 star hotels, room service limited and choppy hours, no in-room mini bar, TV our dated and did not connect to any streaming apps, and remote didn’t work.
Stayed 2 nights in Dec 2023

2/10 Terrible

SILVIA

Stayed 1 night in Dec 2023

10/10 Excellent

Derek

Stayed 1 night in Dec 2023
Response from Alejandra on Feb 29, 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

8/10 Good

Donna

Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Stayed 1 night in Nov 2023

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is disappointing compared to others in this chain. Restaurants caters to upscale dinners and no place nearby to secure breakfast. They don’t clean the room or provide clean towels unless you go to the desk to ask. Since there is only one clerk at the desk, making that request is a 20 minute wait. Pricey hotel with a minimum of service.
Stayed 3 nights in Oct 2023
Response from - Tani, Vintage Seattle on Oct 29, 2023
Thanks for leaving your feedback. We will be addressing your concerns. We have opened for breakfast now nd encourage you to come try!

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from - Tani, Vintage Seattle on Oct 24, 2023
Thanks so much for your feedback! We look forward to welcoming you again.

10/10 Excellent

Kevin, Vashon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. We've staid before and it didn't disappoint. It was my birthday, so the staff treated us to a bottle of wine. Lovely!
Stayed 1 night in Oct 2023
Response from - Tani, Vintage Seattle on Oct 9, 2023
Thanks so much for your feedback, we look forward to welcoming you again!

6/10 Okay

Melanie

Disliked: Staff & service
The staff was very offhand on checking in. I was a fan of the Kimpton Hotel group. But now charging $50 for an hour extension of the checkout time is distasteful.
Stayed 1 night in Oct 2023
Response from - Tani, Vintage Seattle on Oct 9, 2023
Thank you so much for your feedback! We will be addressing your concerns.

10/10 Excellent

Debra, Port Orchard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Easy valet parking and checkin. Room was clean.
Stayed 1 night in Sep 2023
Response from - Tani, Vintage Seattle on Sep 21, 2023
Thanks so much for your feedback! We look forward to welcoming you again.

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday gift
We booked at the Kimpton for our grandsons who were turning 23 on Sept 15th and had tickets for the Beyonce concert. The boys said the hotel was easy to find, had great parking and everyone who worked there from the parking person to the Front desk staff to the maid service were friendly and very helpful. The boys were able to walk down to and back from Lumen Field where the concert was held. A big Shout Out to the Kimpton Hotel Vintage Seattle for making our grandsons 23rd birthdays a huge success!!!
Stayed 1 night in Sep 2023
Response from - Tani, Vintage Seattle on Sep 20, 2023
Thanks so much for your feedback! We hope you'll come stay with us and experience it for yourself.

10/10 Excellent

Rob

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Every single employee was polite, helpful and welcoming. They made us and our dog feel welcomed and appreciated. I could not say enough positive words and would absolutely stay again.
Stayed 2 nights in Sep 2023
Response from - Tani, Vintage Seattle on Sep 18, 2023
Thank you so much for your feedback! We look forward to welcoming you again.

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay!! Ashley at the front desk was amazing and very friendly!
Stayed 1 night in Sep 2023
Response from - Tani, Vintage Seattle on Sep 18, 2023
Thank you so much for your feedback! We look forward to welcoming you again.

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with friendly and accommodating staff Great location
Stayed 4 nights in Aug 2023
Response from - Tani, Vintage Seattle on Aug 29, 2023
Thanks so much for your feedback, we look forward to welcoming you back!

2/10 Terrible

Maria

Stayed 6 nights in Aug 2023
Response from - Tani, Vintage Seattle on Sep 18, 2023
Thank you so much for your feedback! We're sorry for your suboptimal experience and hope to welcome you back to try again.

8/10 Good

Lynnette

Traveled with partner
Liked: Amenities, property conditions & facilities
Great price point for the location.
Stayed 1 night in Aug 2023
Response from - Tani, Vintage Seattle on Aug 27, 2023
Thanks so much for your feedback, we look forward to welcoming you again!

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Amenities
The people that. Work there
Stayed 4 nights in Aug 2023
Response from - Tani, Vintage Seattle on Aug 23, 2023
Hi there, thank you for your feedback!

8/10 Good

Matthew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
We weren't told ahead of time that the property was under construction. When we arrived we weren't offered a choice of floor , put on the eleventh, and the elevators were down. They were operating at a reduced capacity. The eleventh floor was under construction and our room wasn't as nice as our friend's room on the third floor.
Stayed 2 nights in Aug 2023
Response from Hotel Vintage Seattle Staff on Aug 21, 2023
Thank you for your feedback, I do greatly apologize for the inconvenience during our water emergency which impacted the elevators. We should have everything fixed within 2 weeks but I know that does not alleviate the frustration of your stay. I do hope we have the opportunity to try again to turn your opinion around!

10/10 Excellent

Sharron, Broadview Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice but from the outside it looked questionable. Not the greatest block, but inside it was great. Clean! Nice appointed rooms!
Stayed 1 night in Aug 2023
Response from Hotel Vintage Seattle Staff on Aug 13, 2023
Thanks so much for your feedback, we look forward to welcoming you again!

8/10 Good

Jordan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Inoperable elevator.
Pretty expensive hotel to stay at for the elevators to be 90% inoperable. Floor 11 flooded, and we were put on 10 with the back door unsecured and super loud fans and dehumidifiers running. The flooding messed up the elevators. You would have to call down and have someone use the out of order elevator to get to your floor. Nothing like a 10 minute was in 90 degree heat for an elevator. Being told in advance so we could cancel and find another hotel would have been nice. Or a discount for the massive inconvenience. The staff were doing their best and the elevator guy was running everywhere. They are the only reason my score isn’t terrible.
Stayed 1 night in Aug 2023
Response from Hotel Vintage Seattle Staff on Aug 11, 2023
Dear Guest,Thank you for staying with us and for leaving feedback regarding your experience with us. I apologize for the issues that you had during your stay with us. I hope you give us another chance in the future and please reach out so we can ensure a better experience along with something special for coming back. Thank you

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remodeling - don’t pay full price
Elevators broken, water damage on the floor we were placed on. Ripped up wallpaper, carpet ripped up, wiring exposed, elevator not working properly. Door would not shut so we stood there for 10-15 minutes every time waiting for someone to come fix it. They said it was due to damage but why have people pay full price still? I won’t stay here again.
Stayed 1 night in Aug 2023
Response from - Tani, Vintage Seattle on Aug 7, 2023
Thank you for your feedback, I do greatly apologize for the inconvenience during our water emergency which impacted the elevators. We should have everything fixed within 2 weeks but I know that does not alleviate the frustration of your stay. I do hope we have the opportunity to try again to turn your opinion around!

8/10 Good

Lisa

Liked: Cleanliness, amenities
Very surprised by how nice room was … very good experience
Stayed 1 night in Aug 2023
Response from - Tani, Vintage Seattle on Aug 6, 2023
Thanks so much for your feedback, we look forward to welcoming you again!

10/10 Excellent

William

Liked: Cleanliness
Stayed 4 nights in Jul 2023
Response from - Tani, Vintage Seattle on Aug 1, 2023
Thanks so much for your feedback, we look forward to welcoming you again!

8/10 Good

Kandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size. The bathroom was a little small.
Stayed 1 night in Jul 2023
Response from - Tani, Vintage Seattle on Jul 27, 2023
Thanks so much for your feedback, we look forward to welcoming you again!

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The A Team.
From the minute we walked in, the staff at the front desk was on it. They truly made you feel welcomed. Such an incredible and efficient team. Edna, the manager is too fabulous for words. Morning Coffee and 5 O'clock wine. SO AWESOME! Thank you ladies.
Stayed 1 night in Jul 2023
Response from J Cruz--AGM on Jul 26, 2023
Thank you so much for your feedback Margaret, I am happy you were able to experience the guest service we are known for at the Hotel Vintage Seattle. Will definitely pass along the kind words about our staff, especially Edna. Thank you

10/10 Excellent

Bryan

Stayed 1 night in Jul 2023
Response from - Tani, Vintage Seattle on Aug 15, 2023
Thanks so much for your feedback! We look forward to welcoming you again!

6/10 Okay

Lani

Traveled with family
Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Vintage Hotel Seattle Staff on Jul 21, 2023
Thanks for your feedback, we look forward to welcoming you again!

6/10 Okay

Terry L

Stayed 1 night in Jul 2023
Response from - Tani, Vintage Seattle on Jul 16, 2023
Thanks for your feedback, we look forward to welcoming you again!

8/10 Good

Bonny

Traveled with family
Liked: Cleanliness, staff & service
Staff was excellent
Stayed 2 nights in Jul 2023
Response from - Tani, Vintage Seattle on Jul 15, 2023
Thanks for your feedback, we look forward to welcoming you again!

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
We went to Seattle for the for the first weekend in July and it Was honestly a really enjoyable stay for the 4 days we were there. They were so accommodating and the restaurant in the hotel may have been some of the best pasta I’ve ever had. Was super close and within walking distance of a lot of places and amenities. They were incredibly welcoming to our 2 dogs Loki and Thor and made them both feel very welcome. Will definitely be staying here anytime we’re in the city from now on
Stayed 2 nights in Jun 2023
Response from - Tani, Vintage Seattle on Jul 7, 2023
Thanks so much for your feedback, Zach! We loved having y'all celebrate your anniversary with us and we look forward to welcoming you again!

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vintage Hotel Has Nostalgia Built-In to Its Name
This vintage hotel lived up to its name. Warm and nostalgic. The 5pm daily hospitality hour was amazing. Location was terrific not far from Monorail and Pike’s Marketplace by foot. Only setback for a perfect rating was the coffee in the lobby was watery and delivered late every time it needed changing, and the quality of the toilet paper was razor thin for a 4 star resort rating. Also, the bathroom was tiny for such an enormous king sized room but offered a generous countertop and lower shelving space. Other than those points, you can’t go wrong staying at this centrally located hotel.
King Bed
Desk and Couch
Large Entryway
Stayed 3 nights in Jul 2023
Response from - Tani, Vintage Seattle on Jul 5, 2023
Thank you so much for your feedback! We will take your notes into consideration and look forward to welcoming you again!