Ratings based on 2,030 Verified Reviews

4.7 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Central location

Posted Dec 11, 2017
Pros: Central location, friendly staff
Location: Great Wheel, Wings over Washington were two items we did that were fun. On Pier 57. Seattle Art Museum is just down the road as well.
Stayed in Seattle for a Company Christmas Party and this was one of the close by hotels. Very friendly staff who remembered who you were, rooms were very comfortable and clean. Well maintained hotel.
Comment from Hotel Management
Dec 11, 2017 by Nina-Star Services , Hotel Management
Thank you for your feedback! We look forward to welcoming you back to us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel and very friendly

Posted Dec 5, 2017
We found the hotel to be a very nice experience close to everything. But with the prices charged it would have been nice to have a continental breakfast offered. Just a small appreciation to the customers for choosing this hotel, I would highly recommend it if this was offered. But with no breakfast offered we went elsewhere to eat. As for the staff we couldn’t ask for better service, I give them a 5 out of 5 and the hotel a 4 out of 5.
Comment from Hotel Management
Dec 6, 2017 by Nina From Star Services, Hotel Management
Thank you for your Review! We look forward to having you stay with us again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Beautiful place to stay

Posted Dec 3, 2017
Loved the bathtub and how big the room was. We had a king bed standard room. The couch was great too!
Comment from Hotel Management
Dec 5, 2017 by Nina From Star Services, Hotel Management
Thank You for Your Feedback. We look forward to Welcoming you Again to Loews Hotel 1000.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
Great room, excellent service. The staff was very helpful and friendly. Very convenient being right downtown. I will definitely come back.
Comment from Hotel Management
Dec 5, 2017 by Nina from Star Services, Hotel Management
Thank You for Your Feedback. We look forward to Welcoming you Again to Loews Hotel 1000.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, well appointed room

Posted Nov 22, 2017
The room was very comfortable and well appointed. I loved the bed and the bath tub as well. Staff were really good, and I liked that there was fresh coffee in the morning in the lobby and water in the day/evening. Also, there was a nice lounge area that we used with other people who were staying there, and it was just great.
Comment from Hotel Management
Nov 24, 2017 by Jessica, Hotel Management
Thank you for your feedback. I'm pleased to hear that you enjoyed your stay with us. We look forward to hosting you at Loews Hotel 1000 when you are next in Seattle.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Lovely elegant hotel in a great location! Loved the bath and the amazing views as well as the room layout.
Comment from Hotel Management
Nov 21, 2017 by Jessica, Hotel Management
Thank you for your feedback. I'm so pleased to hear that you enjoyed the property and our service. We look forward to welcoming you back to Loews Hotel 1000 when you are next in Seattle.
2 out of 5
by A verified traveler from Beverly Hills, CA

Recently renovated. Bad customer service

Posted Nov 17, 2017
Pros: Recently renovated. Good location. Modern decor.
Cons: Professionally trained customer service.
Our weekend experience at this hotel was subpar with nonexistent customer service and misleading advertising. At check-in during our visit, the lobby only had one person working and on the phone all the time who was too busy to assist us. The following morning we asked for an upgrade as we have are gold members but the room was not ready while we have to leave early for an appointment and we were offered a $25 credit towards drinks or use of the mini bar. When we arrived at our hotel after being out all day, it was 10 pm and we were surprised to find our room had not been cleaned at all, we never left a do not disturb sign. No room service was provided only received a set of fresh towels after we called. Worst of all upon checking out, the credit for our $25 towards drinks was never recorded in their system, the person at the front desk wanted to charge us for the use of the mini bar even though we only consumed one bottle of water and chips and we had to speak to a manager regarding this. There was no notes left about credit and the fact that the hotel forgot to clean our room. Incredibly disorganized hotel that left us with a bad experience in our short trip in Seattle.
Comment from Hotel Management
Nov 21, 2017 by Jessica, Hotel Management
Thank you for leaving a detailed account of your stay with us. I am sorry that your experience with us fell far under our standards of service and care as a Loews Hotel. I do hope we have the opportunity to show you the true nature of Loews Hotel 1000 when next you are in Seattle.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Posted Nov 14, 2017
The hotel is newly renovated so that's a plus. The rooms are spacious and we enjoyed having a separate seating area aside from the bed. The washroom has a gorgeous design and is equipped with good toiletries. We were out until late one evening and when we returned, we were greeted by hotel staff. I believe it was required to be scanned in by staff in order to activate the elevator - this just shows that there's great security. Lovely hotel and central to pike market and the harbour. Would definitely stay again.
Comment from Hotel Management
Nov 21, 2017 by Jessica, Hotel Management
Thank you for your feedback. I'm so pleased to hear that you enjoyed the property and our service. We look forward to welcoming you back to Loews Hotel 1000 when you are next in Seattle.
5 out of 5
Recommended
for Everyone
by A verified traveler from harlingen texas

Posted Nov 12, 2017
Great rooms, loved the gym, nice employees...great location
Comment from Hotel Management
Nov 12, 2017 by Jessica, Hotel Management
Thank you for your feedback. We're pleased to hear you enjoyed your stay with us at Loews Hotel 1000. We look forward to welcoming you back when you are next in Seattle.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington state

Great hotel!

Posted Nov 10, 2017
We stay in a lot of nicer hotels when we go places and this one is one of the best we've ever been to. The combination of location, the staff, the rooms, the ambiance, it was amazing.
Comment from Hotel Management
Nov 12, 2017 by Nina from Star Services , Hotel Management
Dear Brian, Thanks you so much for your feedback! We appreciate your comments and look forward to welcoming you back!