Ratings based on 428 Verified Reviews

4.3 out of 5
73% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room. Great location close to downtown

Posted Dec 11, 2017
I booked the room with Expedia, I thought parking was free but was shocked to find out it cost $ 60.00. If I go to Seattle again I will look for a room with cheaper parking
Comment from Hotel Management
Dec 12, 2017 by Mike B, Hotel Management
Thank you for the feedback and for staying with us. We use this feedback to improve and we hope to see you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Posted Dec 10, 2017
Check in was easy and our room was ready ahead of schedule. The staff is great!!
Comment from Hotel Management
Dec 12, 2017 by Mike B, Hotel Management
Thank you for the feedback Hilary, we're so glad you enjoyed your stay. Happy holidays and we look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and atmosphere!

Posted Nov 23, 2017
Beautiful room with a nice restaurant filled with people celebrating the Seahawks game! Reasonable walk to stadium. Would stay again.
Comment from Hotel Management
Nov 26, 2017 by Mike B, Hotel Management
Thank you for your feedback and for staying with us. We hope to see you again soon and...Go Hawks!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
We stayed over the weekend and everything was ok. However the W experience we’ve had in different cities is a lot more “contemporary” and memorable. The hotel is great, don’t get me wrong, but we missed the modern touch we’ve found around the globe in other W hotels
Comment from Hotel Management
Nov 20, 2017 by Mike B, Hotel Management
Thank you for staying with us and for the feedback. We will use this information to improve and hope to see you again soon for a memorable experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Halsey concert

Posted Nov 14, 2017
Loved the hotel! Loved the lobby area especially by the fireplace! Great happy hour.
Comment from Hotel Management
Nov 14, 2017 by Mike B, Hotel Management
So glad you enjoyed the happy hour, thank you for the 5 star review! We have some great programming online for December too, so we hope to see you back again in 2017!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2017
Pros: Clean
It was short but fun!! We were only there 2 days. Hotel was clean but the bar at night became a lil strange. The room was very nice and the bed was amazing
Comment from Hotel Management
Nov 14, 2017 by Mike B, Hotel Management
Thank you for staying with us and for your feedback. We're glad you enjoyed your short stay. Please feel free to direct message me if you would like to discuss the bar atmosphere and we hope to see you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Posted Nov 7, 2017
Poor Coffee Pot in rooms. Prefer Larger Kerig Pot and regular Coffee
Comment from Hotel Management
Nov 12, 2017 by Mike B, Hotel Management
Thank you for staying with us Bob, we appreciate the feedback on the coffee pot and look forward to seeing you on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from pdx

Hip, but great room and staff

Posted Nov 1, 2017
Great people at the front desk.. Nice room.. love the bay windows and faux wood wall. No stopper in the sink wastes water!!!!!!
Comment from Hotel Management
Nov 1, 2017 by Mike B , Hotel Management
Thank you for your feedback Dale, we'll review with our maintenance department to remedy this.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Nice property in a great location- friendly staff

Posted Oct 23, 2017
The beds were super comfortable and the staff was great. The coffee maker was super confusing though. I think it needs directions. Outside of a confusing coffee maker the stay was excellent. The hotel restaurant Trace had excellent food.
Comment from Hotel Management
Oct 24, 2017 by Mike B, Hotel Management
Thank you for taking the time to offer feedback Molly, we appreciate the 5 stars and will review your suggestion on the coffee makers. Hope to see you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2017
Good location and the room was very clean. Thr staffs are very kind and helpful. We stayed therr for 3 nights and we really like it and definitely will come back.!
Comment from Hotel Management
Oct 24, 2017 by Mike B, Hotel Management
Thank you for the great feedback and 5 star review, we're glad to hear that you enjoyed our convenient location and look forward to welcoming you back!