Ratings based on 428 Verified Reviews

4.3 out of 5
73% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

nice and clean and friendly staff

Posted Jan 9, 2018
Pros: it's clean and classy and the staff is nice - they gave us some bottled water on the way in the door - how nice !
Location: good central location
we were able to check in early, the staff was friendly despite it being busy before new years; the bathroom is a little bit caddy-wampus, wish there was more counter space.....but that is just a stupid first world problem. The hotel is located in a good central location too
Comment from Hotel Management
Jan 10, 2018 by Mike B, Hotel Management
Thank you for the 5 star review! We are so glad you enjoyed our convenient downtown location. Hopefully you were able to enjoy NYE with us as well. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodinville

New Years Eve!

Posted Jan 6, 2018
Busy day with the perfect hotel. The W let us check in early on New Years Eve so we could tailgate for the seahawks game. We enjoyed a close loss before returning to the hotel to warm up and grab so e dinner. Then we partied the night away in a VIP party that was well done. We were barely in the room which js a shame because it really was first class. But this visit was about the experience and the W went all out to make it memorable. Stay here!
Comment from Hotel Management
Jan 8, 2018 by Mike B, Hotel Management
Thank you for the great feedback Frank! We're glad you enjoyed your stay and were able to join us for our NYE celebration, that was quite an event!. Hope to see you back soon.
4 out of 5
by A verified traveler

Posted Dec 18, 2017
Common areas are pretty nice. Bed was comfy. The layout of the room was weird and dated.
Comment from Hotel Management
Dec 20, 2017 by Mike B, Hotel Management
Thank you for staying with us and for providing feedback. We are glad you enjoyed the Living Room and our W Signature bed and look forward to seeing you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room. Great location close to downtown

Posted Dec 11, 2017
I booked the room with Expedia, I thought parking was free but was shocked to find out it cost $ 60.00. If I go to Seattle again I will look for a room with cheaper parking
Comment from Hotel Management
Dec 12, 2017 by Mike B, Hotel Management
Thank you for the feedback and for staying with us. We use this feedback to improve and we hope to see you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Posted Dec 10, 2017
Check in was easy and our room was ready ahead of schedule. The staff is great!!
Comment from Hotel Management
Dec 12, 2017 by Mike B, Hotel Management
Thank you for the feedback Hilary, we're so glad you enjoyed your stay. Happy holidays and we look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and atmosphere!

Posted Nov 23, 2017
Beautiful room with a nice restaurant filled with people celebrating the Seahawks game! Reasonable walk to stadium. Would stay again.
Comment from Hotel Management
Nov 26, 2017 by Mike B, Hotel Management
Thank you for your feedback and for staying with us. We hope to see you again soon and...Go Hawks!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
We stayed over the weekend and everything was ok. However the W experience we’ve had in different cities is a lot more “contemporary” and memorable. The hotel is great, don’t get me wrong, but we missed the modern touch we’ve found around the globe in other W hotels
Comment from Hotel Management
Nov 20, 2017 by Mike B, Hotel Management
Thank you for staying with us and for the feedback. We will use this information to improve and hope to see you again soon for a memorable experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Halsey concert

Posted Nov 14, 2017
Loved the hotel! Loved the lobby area especially by the fireplace! Great happy hour.
Comment from Hotel Management
Nov 14, 2017 by Mike B, Hotel Management
So glad you enjoyed the happy hour, thank you for the 5 star review! We have some great programming online for December too, so we hope to see you back again in 2017!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2017
Pros: Clean
It was short but fun!! We were only there 2 days. Hotel was clean but the bar at night became a lil strange. The room was very nice and the bed was amazing
Comment from Hotel Management
Nov 14, 2017 by Mike B, Hotel Management
Thank you for staying with us and for your feedback. We're glad you enjoyed your short stay. Please feel free to direct message me if you would like to discuss the bar atmosphere and we hope to see you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Posted Nov 7, 2017
Poor Coffee Pot in rooms. Prefer Larger Kerig Pot and regular Coffee
Comment from Hotel Management
Nov 12, 2017 by Mike B, Hotel Management
Thank you for staying with us Bob, we appreciate the feedback on the coffee pot and look forward to seeing you on your next visit.