Ratings based on 539 Verified Reviews

4.2 out of 5
89% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel walkable to down town

Posted Jan 6, 2018
Great hotel, quiet and convenient. Breakfast OK with egg station for fried, scrambled or omelettes. Just down the road from Hard Rock Cafe.
Comment from Hotel Management
Jan 7, 2018 by Meng, Hotel Management
Thank you very much for for your feed back during your day, We hope you will stay our hotel for next holiday,
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Comfortable hotel close to the centre of Siem Reap

Posted Dec 12, 2017
Pros: The staff! All very friendly, welcoming and helpful.
Location: Less than 1 minute walk to the nearby mini-mart. Less than 5 minute walk to the market. About a 5 minute walk to Pub Street.
This was a nice, clean and affordable place to stay. Staff were great, there are two pools both which are small-ish but great to hang out at, the air conditioning in the rooms was brilliant, there's a convenient mini-mart across the road, and it's a short walk to the centre of Siem Reap.
Comment from Hotel Management
Dec 13, 2017 by Meng Srong, Hotel Management
Thank you very much for your feedback, hope you will stay our hotel again for next holiday,
4 out of 5
by A verified traveler

Posted Nov 30, 2017
Cons: The bathroom - see above.
Very convenient location of the hotel - in a quiet area just a short walk from the center of all nightlife (and daylife too). The staff was extremely kind and helpful; the hotel had a swimming pool (which I didn't have a chance to try). Breakfasts were good and diverse, a nice to way to start your day. The thing that I disliked the most was the hotel's bathroom - the bathroom did not have any door, just a semi-transparent half-height sliding door inside of it, which was very uncomfortable as there was no isolation of the sounds, smells or sights... The floor of the bathroom could be nicer too.
Comment from Hotel Management
Dec 1, 2017 by Meng Srong, Hotel Management
Thank you very much for your feedback regarding to your stay with our hotel. We hope you will stay with our hotel again for next holiday.
4 out of 5
by FIONA

Handy position with helpful staff

Posted Oct 21, 2017 on Hotels
The hotel is in a good position to walk to the action of Pub Street without being right in the noise. Our room was clean and and comfortable but certainly not fancy. There are two small pools and there were always a lounges available) and enough deck chairs. Buffet breakfast pretty good and rooms service speed. The staff were helpful organising tours and transfers. (Special thanks to Dong and Bandol for our faulous trip to the temples ). Good value for money
Comment from Hotel Management
Nov 8, 2017
Thank you very much for your feedback regarding to your stay with our hotel. We hope you will stay with our hotel again for next holiday.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo, Japan

Wonderful central location, away from the noise

Posted Oct 11, 2017
Absolutely wonderful hotel. Airport pick up and drop off was very convenient. The central location to Kings Street, Pup Street, and the night markets was perfect. Easy five minute walk with no tuk tuk needed! The distance was just enough to be quiet at night when you get back to the hotel. Nice breakfast spread in the mornings which was a wonderful inclusion with my booking. There are two pools that were never overcrowded and a full menu available for order poolside. The room was clean and cool. I did not use the spa during my stay but it looked very nice.
Comment from Hotel Management
Nov 8, 2017 by Meng Srong, Hotel Management
Thank you very much for your feedback regarding to your stay with our hotel. We hope you will stay with our hotel again for next holiday.
5 out of 5
by Mark

Posted Oct 10, 2017 on Hotels
Excellent value
Comment from Hotel Management
Nov 8, 2017
Thank you very much for your feedback regarding to your stay with our hotel. We hope you will stay with our hotel again for next holiday.
3 out of 5
by Latiesha

I didn't like the geckos

Posted Aug 27, 2017 on Hotels
I try to make most things positive but I’m going to start with the negative on this one and close with the positive. My first issue was the small geckos in the room. I had an encounter with them in my room on 6 different occasions for a 4 night stay. That is way too often for a hotel in my opinion. Second the flip flops in my room were DIRTY. You can’t give people white flip flops if they are not going to be replaced after each guest leave. Third housekeeping left some things to be desired. The ice tray in my refrigerator was dirty. The curtains and lamp shades were dirty. Now the positive. The staff was EXTREMELY nice and attentive. They addressed me by name every time I entered the lobby coming and going. I got a little aggravated with the wifi they were patient and took me to other rooms to see if the signal was better and was going to help me move my things but I told them I didn’t want to do that. Within a couple of hours the wifi strength in my room was resolved. Location was great. It was two doors down from Hard Rock Café which seemed to be the only western food in the area. There were a few little local restaurants that turned out not to be too bad also (Grey & Dakota Steakhouse). It was about a five minute walk to the outside market and pub street (if you want to party) and only a fifteen minute tuk tuk ride from the airport.
5 out of 5
by KERRY

Very friendly,great breakfast

Posted Aug 8, 2017 on Hotels
Nice hotel,easy walk to pub street,excellent buffet breakfast, large room,quite location, friendly helpful staff. We enjoyed our stay here,also great value if you get the book early price $40-50
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2017
The staff at hotel are very friendly and location of the hotel near with the cities
Comment from Hotel Management
Aug 5, 2017 by Meng Srong, Hotel Management
Thank you very much for your feedback,
4 out of 5
by A verified traveler

Stay in Crown Royal

Posted Jul 30, 2017 on Hotels
The hotel did all it could to see that I enjoyed my stay. Picked me up from the airport on time, staff seemed very attentive. While the hotel was near local markets it was quite at night. Room internet was only negative, signal strength was low and had to connect several times. Overall I give the hotel high marks,