Ratings based on 271 Verified Reviews

3.4 out of 5
63% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Nice swimming pool

Posted Jan 21, 2018
Nice place to stay for a reasonable price. Rooms were clean. Breakfast was very good and the staff was very nice
3 out of 5
by A verified traveler

Posted Jan 12, 2018
fast checkin decent breakfast was a bonus, reasonable price for a place to sleep when on the road.
Comment from Hotel Management
Jan 18, 2018 by Front Desk, Hotel Management
Thanks for staying with us. We are glad you were satisfied with your stay and hope you choose to stay with us again on your future visits to Spokane. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Dec 28, 2017
This hotel is convenient to our relatives in Spokane & over the years we have found it consistent in the amenities. We will stay here again.
Comment from Hotel Management
Dec 30, 2017 by Front Desk, Hotel Management
We are glad you were satisfied with your stay. We'll see you in the future. Thanks for your feedback!
2 out of 5
by A verified traveler from Kennewick Wa.

Things. Have Changed

Posted Dec 24, 2017
Pros: Location is good and the price is fair.
Cons: Wi Fi that works and the rooms could be a bit cleaner.
I have been staying at this property for well over 25 years. In those years it has changed from the Shilo Inn to Comfort Inn , to now Ramada . Boy has it gone downhill since It was a Comfort Inn. The staff was wonderful and helpful., but the property itself has become some what worn down. The Wi Fi in the room sucked. You have to go to the lobby to get it to work. What use to be a good breakfast has now become fake eggs and something they tried to pass off as sausage..... Hey the price was good and it’s still in a pretty good location. But I know I will no longer stay there anymore. I will look for a place where the free Wi Fi signal can at least make it into the rooms.
Comment from Hotel Management
Dec 30, 2017 by Front Desk, Hotel Management
Thanks for staying with us. We are sorry you were unhappy and are working hard to fix the issues you experienced. We have been making updates to our property, such as, painting, new beds, and replacing carpets. We apologize for any inconveniences the internet may have caused. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2017
a very good rate for a good room for a one night stay
Comment from Hotel Management
Dec 29, 2017 by Front Desk, Hotel Management
Thanks for staying with us. We appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Nice Stay in Spokane

Posted Dec 20, 2017
I stayed here when it was the Comfort Suites and it was nice then. Now it is the Ramada, they updated the rooms and hotel. The hotel is still nice and the staff is nice, friendly and personable. The make you feel at home. Breakfast is served on the top floor with a good view of the city. The pool is nice and clean. The hotel is close to downtown and freeway exits and on ramps in both directions. This is a very nice hotel and centrally located.
Comment from Hotel Management
Dec 20, 2017 by Front Desk, Hotel Management
Thanks for staying with us. We are glad you were satisfied with your stay. We do our best to make guests happy. We hope you choose to stay with us again. Thanks for the feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from montana

Nice hotel with cheap price

Posted Dec 18, 2017
Great place to stay for my overnight trips to go to the doctors.
Comment from Hotel Management
Dec 20, 2017 by Front Desk, Hotel Management
Thanks for staying with us. We appreciate your feedback. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Davenport

Late Night Pool

Posted Dec 14, 2017
Pros: Late night pool.
Cons: Pool area was freezing, the kids were fine, but I was very cold.
Location: Theatre
I love staying here when I bring the kids with me to do something in Spokane. We went to the theatre and then because the pool is open so late we got to enjoy a late night swim. It makes the stay have an element of vacation.
Comment from Hotel Management
Dec 15, 2017 by Front Office Manager , Hotel Management
Thank you for the input. We are glad you enjoyed your visit and we will certainly look into the pool temperature this time of year. We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Decent hotel with friendly people

Posted Dec 8, 2017
Pros: Being pet friendly was a plus. The breakfasts were good.
Location: It would have been nicer to be a little closer to downtown, so we could have walked, but it was close.
We stayed 3 nights with our dog. We were on first floor, which was nice for us. It was pretty quiet.
Comment from Hotel Management
Dec 9, 2017 by Front Office Manager, Hotel Management
Thank you for providing feedback! We are delighted that you enjoyed your stay with us. We look forward to seeing you next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from troy, mt

Nice hotel and low price

Posted Dec 4, 2017
Comfy bed and the jaccuzz was perfect, just what I needed.
Comment from Hotel Management
Dec 6, 2017 by Front Desk, Hotel Management
Thanks for staying with us. We appreciate your feedback. We are pleased that you were satisfied with your stay. We hope to see you again.