Ratings based on 575 Verified Reviews

4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
It was a little hard to find, otherwise it was a nice stay.
Comment from Hotel Management
Aug 30, 2017 by Ray, Hotel Management
Thank you for staying with us! Sorry you had trouble finding our location, which is a little off the beaten path (most guests like that!). We are on Google Maps, and if you call our number as you exit the Interstate our staff can always "talk you in." Thanks again.
4 out of 5
Recommended
for Everyone
by A verified traveler from costa mesa ca

Convenient location & friendly staff

Posted Aug 29, 2017
Visited Spokane for the first time to drop my daughter off at Gonzaga. It was great to have a great comfortable space to come back to. I like the location & appreciate the breakfast served each morning. I plan on returning soon 😊 Thank you
Comment from Hotel Management
Aug 30, 2017 by Ray, Hotel Management
Terrific, Greg. We are so pleased you found our hotel and we look forward to being your base of operations in Spokane for future visits to Gonzaga. We hope your daughter is enjoying her new school. Thank you so much for staying with us, and we look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Posted Aug 28, 2017
The property was extremely well maintained. The breakfast was fabulous. I was traveling with my 80+ year old folks. The hotel worked beautifully for all of us!
Comment from Hotel Management
Aug 29, 2017 by Ray, Hotel Management
Wonderful! Thank you, Deeann, for choosing The Madison Inn by Riversage. We are so pleased you and your folks had a good stay, enjoyed our staff, breakfast, and that the hotel worked for you. Please come back and see us again! Thank you.
3 out of 5
by A verified traveler

Posted Aug 25, 2017
Hotel was fine. Hard to get to the room, one antiquated elevator
Comment from Hotel Management
Aug 25, 2017 by Ray, Hotel Management
Thank you for choosing The Madison Inn by Riversage. The hotel was completely refurbished last year, and we work hard to provide a comfortable environment at an attractive room rate! Thanks again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma,WA

Posted Aug 24, 2017
Overall great hotel. The view from our room was not the best though. Very clean and staff was extremely nice.
Comment from Hotel Management
Aug 25, 2017 by Ray, Hotel Management
Hello Chanell, Thank you for the very nice feedback. We are delighted you enjoyed your clean room and our friendly staff. We hope you will come back and see us again on your next trip to Spokane. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler from el paso,tx

Good place to stay

Posted Aug 23, 2017
Pros: The view and the style.
Cons: Breakfast always could be improved.
Location: Hospital, great old park, view from the hill, most beautiful church, close to all attractions in downtown.
We were visiting Spokan on the way back from glacier . The ground floor has an amazing view, because you are looking at the trees and the row of bushes, so you are still in a little piece of paradise? This hotel was close to the beautiful park and good restaurants, but it's mostly driving destination, because it's uphill. Also it's very close to the hospital and it seems main reason people stay here, because of the hospital connection.
Comment from Hotel Management
Aug 25, 2017 by Ray, Hotel Management
We are delighted you found us, Lyuba, on your way home from Glacier. We are so pleased you enjoyed your guest room and our convenient location. The Madison Inn is just off the interstate and minutes away from parks, restaurants, downtown, attractions, shopping, and entertainment. Yet, as you point out, we are tucked away slightly off the beaten path. Thank you so much for staying with us!
2 out of 5
by A verified traveler

Outdated and free breakfast is a joke

Posted Aug 13, 2017
The free breakfast is a joke. The eggs, sausage and pancakes are all round and same size. Then they have no cream cheese for bagels and no syrup for pancakes. The bed was so hard and the hotel was so loud all night. I couldn't even sleep
Comment from Hotel Management
Aug 13, 2017 by Ray, Hotel Management
Hello Josie, The Madison Inn works hard to provide a comfortable, welcoming, and clean environment with personalized service -- all at an affordable room rate. The hotel was remodeled in 2016 with new furniture, carpet, beds, and lighting in the guest rooms and a remodeled lobby. Most people enjoy our breakfast, which does include cream cheese and syrup, by the way. Our beds are from Serta and usually found only in hotels that cost a lot more than ours: most of our guests rave about them. Thank you for choosing The Madison Inn by Riversage! Please come back and give us another try. Thanks again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2017
The Hotel was a perfect fit for my needs. The location being right across the street from Sacred Heart Hospital was ideal! I enjoyed all the room accommodations and the staff were delightful and helpful. I highly recommend this Hotel.
Comment from Hotel Management
Aug 13, 2017 by Ray, Hotel Management
Thank you very much! We hope to have the pleasure of serving you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Surrey/White Rock

Very Good Value, Friendly Front Desk

Posted Aug 7, 2017
I arrived early afternoon and the room was ready. A nice room with a small fridge and microwave and very clean . Friendly staff at the front desk and very attentive.
Comment from Hotel Management
Aug 8, 2017 by Ray, Hotel Management
Hello Ron, Thank you so much for staying with us and for your positive review! We are pleased you enjoyed your room, our friendly staff, and The Madison Inn in general. We hope you will come back and see us in the future. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Elkford BC Canada

Would re book.

Posted Aug 6, 2017
Comfortable hotel. Pleasant staff. Easy driving access to down town. Pet friendly.
Comment from Hotel Management
Aug 8, 2017 by Ray, Hotel Management
Thank you, Marianne! We appreciate your business and look forward to seeing you again on your next trip to Spokane!