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We've stayed here before. It's a great central location for downtown Spokane Washington. Excellent for walking to venues ie. hockey games, concerts and shopping.
I stayed at the Grand as a treat to myself. Was it ever. Its expansive venue, wide hallways, comfortable furnishings and wonderful restaurants and bars exceeded my expectations. The only negative was the fact that when the next room's door was closed, my door rattled. Made me jump every time.
Comfortable enough though looks a little run down. Breakfast ended too early for us, at 9 but I took food back to my sleeping teen. No pool. Staff allowed me to leave car in garage after check out so we could walk downtown. Convenient location
EVERYone was friendly, engaging and helpful from the moment of late-night check-in to the moment I made my late check-out five nights later! 10-15 min from airport. Front desk staff was great with giving directions, suggestions, and information. Breakfast crew were bright, cheery, and remembered ...
My experience was overall satisfactory as I booked it in the middle of the night before. The room was clean. Oveall the room was small and posed problems for my wife's wheelchair access to the bathroom and bedside, even though the room was classified as "handicap accessible." I guess they don't include ...
Like the saying, "you can put lipstick on a pig, but it's still a pig". This is a very basic, small, old motel that got a paint job and some new furniture but it is still an old motel. The red and black decor did not make me feel warm and comfortable, but that is just me. The good news is it was ...
We had to ask 4 times for a microwave oven that was supposed to be in the room. The ice maker on our floor didn't work the 2 days we were there. The cleaning staff was friendly & helpful, also our waiter was very nice. The pool didn't look inviting, boring oblong shape, no decor. The continental ...
Customer service was excellent. Front / bell desks, house keeping and engineering. Friendly, polite and genuinely focused on making the customer happy.
We found a coffee cup left from previous occupant, and not found by housekeeping. Overall experience was excellent. Breakfast was great, and most of all, the location of the hotel is very convenient for us. The staff was very friendly and helpful. We have stayed there before, and will return.
From the moment that we arrived at the hotel, we felt welcomed. At registering, the staff was friendly, with a smile. They checked us in no time at all and we were in our room relaxing before bed time. The whole staff was helpful and friendly and with a smile. I was totally impressed with the staff. ...
Great location close to shops and dining. room not really set up for business traveler. NO outlets to plug in all that business traveler needs Bathroom has a lot to be desired. :-(
Very pleasant stay, no issues and everything was hassle free, which is what a person is looking for in a hotel stay.
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