Ratings based on 371 Verified Reviews

4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Gander, NL

A great place downtown.

Posted Dec 6, 2017
I found a deal on his hotel online. We dont usually stay downtown because we want to be near the mall and stores but we are so glad we did. Hotel location is great, downtown, walking distance to shops and bars. Staff was super friendly and helpful with any questions we had. Room was comfortable. **Make sure you get a harbour view, beautiful! Incredibly happy, would recommend to anyone.
Comment from Hotel Management
Dec 12, 2017 by GM , Hotel Management
Thank you for taking the time to provide your feedback on your stay. We are so glad you enjoyed your stay. We look forward to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great view of the harbour.

Posted Nov 27, 2017
Pros: Location to several amenities.
Cons: No issues.
Location: Great restaurants, shopping and sight seeing.
Excellent staff, very friendly and a huge willingness to make your stay the best experience possible. Will stay there again
Comment from Hotel Management
Nov 28, 2017 by GM , Hotel Management
Thank you for your feedback. We are delighted you found the staff so friendly and helpful. We are pretty proud of them.
5 out of 5
Recommended
for Everyone
by A verified traveler from McIver's

Staff are so hospitable!!!

Posted Nov 27, 2017
Had a great two night stay on the Black Friday weekend. Staff are top rate and truly care for your comfort. A nice little bar to enjoy a drink after a long day of shopping. We meeded a kot for our son and they were prompt in getting us one. Book this hotel with confidence!!!!!
Comment from Hotel Management
Nov 28, 2017 by GM , Hotel Management
Thank you for your feedback. We appreciate your comments about our staff. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick stay but great experience !

Posted Nov 27, 2017
We arrived late and had to leave early as we had kiddie activities - but staff made our evening when we arrived very tired and contrary! Very pleasant and welcoming and funny which put smiles on our faces - they clearly enjoy their job!!
Comment from Hotel Management
Nov 28, 2017 by GM , Hotel Management
Thanks for your feedback and comments about our staff. Hopefully next time you'll have more time to relax with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newfoundland

Quick trip but beautiful rest!

Posted Nov 26, 2017
The hotel is very clean and beautiful. Our room was just what we needed to rest at the end of a long hard day. The bed was super comfy and we had a wonderful night sleep.
Comment from Hotel Management
Nov 28, 2017 by GM , Hotel Management
Thank you for your feedback, we are delighted you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from nl

pleasant surprise

Posted Nov 26, 2017
the staff were incredible made us feel like home. we were upgraded to a harbour view suite without even asking
Comment from Hotel Management
Nov 28, 2017 by GM, Hotel Management
Thanks for your feedback. We are delighted you enjoyed your stay and found our staff so helpful. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great accommodations

Posted Nov 18, 2017
Quick friendly check in nicely updated hotel Love the in floor heat in bsthroom
Comment from Hotel Management
Nov 28, 2017 by GM , Hotel Management
Thanks for your wonderful feedback. Hopefully we'll see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with great view!

Posted Oct 16, 2017
Hotel had free parking across the street which is a plus in downtown's st. john's. It is close to a good small easy hike up signal hill. it is also far enough from the busy george street but not too far to get to (about 10 minute walk).
Comment from Hotel Management
Nov 4, 2017 by GM , Hotel Management
Thank you for your feedback. We are glad you liked the location. We look forward to welcoming you back again to Courtyard Marriott St. John's.
5 out of 5
by Mark

Great Harbour View

Posted Sep 10, 2017 on Hotels
Our Harbour View room offered a great view of the ships coming and going from the harbour. The location is walking distance from some decent restaurants. Everything was clean and comfortable and the staff are as friendly as any Newfoundlanders (which is very friendly in case you've never been to the Rock). The cost is higher than we would typically pay for a room, but this was a great way to finish up our Newfoundland holiday.
3 out of 5
by A verified traveler from Toronto

Good service, but . .

Posted Sep 9, 2017
Pros: Pleasant and helpful staff.
Cons: Regular checks on electrical appliances and fire/smoke detectors.
Location: Good location. Walkable area.
The staff provided good service, especially the maintenance. The room seemed nice and clean. However, one of the lamps caused a full power outage to the room when I tried to turn it on. The concierge got the power going again after removing the lamp. The maintenance dep't fixed it after a day. The last night I was there I got very little sleep because the smoke/fire detector on the ceiling kept flashing light. I reported the issue in the morning; so I hope for the next patron's sake, it is repaired.
Comment from Hotel Management
Sep 18, 2017 by GM , Hotel Management
Thank you for your feedback. We certainly apologize for the inconvenience with the power and appreciate it you bringing it to our attention. Our maintenance department has looked into the situation. I am glad you enjoyed your stay otherwise.