Ratings based on 346 Verified Reviews

4.4 out of 5
91% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel close to downtown.

Posted Dec 15, 2017
Pros: The staff is courteous and helpful, the rooms are spacious and comfortable and the breakfast buffet is lovely.
Cons: Having the hot tub running.
Location: Lafayette Park nearby, at Jefferson Ave and Park Ave. It's a gorgeous park. We've taken family photos there and the playground is wonderful.
I've stayed here several times while visiting family. The staff is always pleasant and helpful. The rooms are clean and quite pleasant. I would happily stay here for a longer stay, the kitchenette makes it easy to have so inexpensive lunch options on hand. This last stay was wonderful. The only disappointment was that the hot tub by the pool was out of order. We had a particularly good experience with our bartender. I don't recall his name, but as he put it, he was the handsome Persian gentleman behind the bar. He was friendly and went out of his way to make sure we all got the drink we wanted. He also managed an excellent balance of attentiveness and discretion. He was intrusively offering drink refills but was always close at hand when we were ready for another round. Overall great experience and I will definitely be staying here again the next time I am visiting family in St. Louis.
5 out of 5
Recommended
for Everyone
by A verified traveler

East to get to

Posted Dec 14, 2017
Very nice hotel with easy to get to parking. The hotel was clean and the staff was very nice and helpful. The room was always keep clean. Very nice place to stay for a long period of time very quiet not a lot of noise from other rooms can be heard.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2017
Nice hotel and friendly staff. Easy access to zoo and downtown. Rooms were comfortable.
3 out of 5
by A verified traveler

Could just stay at a cheaper hotel, not impressed

Posted Sep 25, 2017
Over priced hotel,for what it is. expected a nicer room bathroom had paint peeling off the ceiling. The room key card also got stuck in the door and was locked out till maintenance could get it out. Breakfast was not that good.
5 out of 5
by Colton

This traveler left a rating score only Posted Sep 18, 2017 on Hotels
5 out of 5
by Spencer

This traveler left a rating score only Posted Sep 14, 2017 on Hotels
5 out of 5
by Susan

Posted Sep 11, 2017 on Hotels
W
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

St. Louis made easy!

Posted Sep 11, 2017
We can't say enough about the staff at your Jefferson Street location. They went well beyond what they had to do to make our stay enjoyable. I am talking about the desk clerks, housekeeping, maintenance, shuttle drivers, dining area hostess and all her staff. They were always pleasant and seem to like what they are doing. Wish I could give all of them a raise!!!!
4 out of 5
by A verified traveler

Posted Sep 10, 2017 on Hotels
The first room had stains on the couch and the bath tub was full of backed dirty water when I checked into the room. The staff had good customer service.
5 out of 5
by Kevin

This traveler left a rating score only Posted Sep 10, 2017 on Hotels