Ratings based on 424 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dimock PA

Great Hotel great location

Posted Apr 21, 2018
This is the second time we have stay at The Jefferson Clinton Hotel... We absolutely love it.. the location is great and the hotel is so nice!! Is now our go to when staying in Syracuse!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel convienent location

Posted Apr 16, 2018
Beautiful old hotel with wonderful staff. The Jefferson Clinton has $10 per night valet parking, a great free breakfast with an omlet station, and a convienent location in Armory Squate. They are directly behind the lyric theater, across from the MOSTscience museum and close to 30 restaurants and many boutiques. 3 local restaurants offer room service for the Jefferson Clinton for a small fee. I plan to stay there again the next time I am in Syracuse.
Comment from Hotel Management
Apr 16, 2018 by Corrin, Hotel Management
Thank you so much for being our guest and for leaving us a review! I am so happy to hear that you were able to enjoy the Armory Square area as well as our breakfast in the morning! We look forward to seeing you again soon! Best Wishes, Corrin Nicholas AGM
4 out of 5
Recommended
for Everyone
by A verified traveler

Our go-to hotel whenever we spend the night in Syr

Posted Apr 2, 2018
Pros: Comfort, location.
Cons: Parking always an issue.
Another pleasant stay at the Jefferson Clinton. Room was clean and comfortable. Most of the staff is pleasant.
Comment from Hotel Management
Apr 3, 2018 by Corrin, Hotel Management
Thank you so much for your recent stay with us! I am pleased to hear that your room was comfortable. I am sorry to hear that you had an issue with parking - we are always happy to valet your vehicle for you at the front desk. We look forward to seeing you again soon! Best Wishes, Corrin Nicholas AGM
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel and great location!

Posted Mar 26, 2018
The Jefferson Clinton has always been a favorite hotel of mine.... It has a very welcoming feeling, with friendly staff, nice decor and very comfortable rooms. And the Armory Square location makes it even better. Just walk out the door to all the nice clubs, restaurants, etc A great place, for sure! Highly recommended!
Comment from Hotel Management
Apr 1, 2018 by Corrin, Hotel Management
Thank you so much for staying with us again! We appreciate your review and hope that we have you with us again soon! Best Wishes, Corrin Nicholas AGM
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the heart of Armory Square

Posted Mar 12, 2018
Staff was excellent, and room was generally comfortable. Heating system was loud and difficult to adjust to a good comfort level.
Comment from Hotel Management
Mar 12, 2018 by Corrin, Hotel Management
Thank you so much for being our guest! I am sorry that you had difficulty with the heating system. If you are able, please contact us to let us know what room you were in so that we can have maintenance look into the issue. I hope that you enjoyed the rest of your stay and breakfast with us in the morning. We look forward to serving your overnight needs again in the future! Best Wishes, Corrin Nicholas AGM
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Business Travel

Posted Feb 27, 2018
Great location, pleasant staff, nice room, unique hotel
Comment from Hotel Management
Mar 1, 2018 by Corrin, Hotel Management
Dear Rick, Thank you for being our guest recently and for leaving us a review! I am so happy to hear that you enjoyed your stay! I hope that you were able to make it down for breakfast and that we see you again soon! Best Wishes, Corrin Nicholas AGM
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location, great and friendly staff, big rooms

Posted Feb 24, 2018
Pros: Good location, buffet breakfast included in the price, parking, large rooms, friendly and helpful staff.
Cons: The magnetic cards for the rooms are old and outdated. Often needed to be re-magnetized by the reception. The card slots are too wide, causing misread
Location: Located downtown Syracuse, lots of nice restaurant within 1-5 min walk. Public parking across the street.
From the very welcoming and courteous reception by John (at the reception...) through the really nice guys making the omelette for breakfast (included in the price) and to the large 2-room accommodations with 2 TV screens - this is a great hotel. Add to it the private parking ($10/night) and having many good restaurants and coffee shops quite literally around the same block and all that at a very reasonable rate - this is a no brainer. This is a very good choice hotel. Thank you.
Comment from Hotel Management
Feb 26, 2018 by Corrin, Hotel Management
Thank you for your recent stay with us and for leaving us feedback! I am so happy to hear that you enjoyed your stay with us! I will be sure to pass your compliments on to John and the rest of the staff and let the owners know about the key card issues so that we can look at upgraded options. We hope to see you again soon! Best Wishes, Corrin Nicholas AGM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2018
The room was very large and great for the price. We stayed in the standard room which is described as “best for the single traveler” by JCH website. But this room was more than large enough for two people. The staff seemed a bit awkward, but were helpful enough when directing us toward parking.
Comment from Hotel Management
Feb 26, 2018 by Corrin, Hotel Management
Thank you for your recent stay with us! I am so happy to hear that you enjoyed your time with us and that we were able to give you a complimentary upgrade for your stay! We hope to see you again soon! Best Wishes, Corrin Nicholas AGM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2018
Good location. Clean and comfortable rooms. Parking seems limited but I had no issues.
Comment from Hotel Management
Feb 8, 2018 by Corrin, Hotel Management
Thank you so much for being our guest! I am so pleased to hear that you enjoyed your stay and we hope to see you again soon! Best Wishes, Corrin Nicholas AGM
5 out of 5
Recommended
for Everyone
by A verified traveler from Kingston, Ontario

Great location

Posted Jan 31, 2018
Everything was great from the front desk staff at check in to the great continental breakfast including made to order omelettes. Great downtown location within a block or two of many restaurants and bars. Easy access from highway 81. It will definitely be the place to stay whenever we go to Syracuse.
Comment from Hotel Management
Feb 1, 2018 by Corrin, Hotel Management
Dear Wayne, I am so pleased to hear that you had a great stay with us! I love all of the great shops, restaurants & bars that are just outside of the hotel - there is something for everyone! We look forward to having you back again soon! Best Wishes, Corrin Nicholas AGM