Ratings based on 6,556 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Stunning

Posted Sep 24, 2017
My husband and I are not usually very fussy about where we stay when we travel. Clean, quiet rooms with a small fridge, television and clean towels with a comfortable bed are pretty much all we're looking for. One King West blew our expectations out of the water. This hotel is breathtakingly beautiful, with some incredibly nice historical features. Our suite was bigger than most condos in the city. We had an atrium view, and while I can see why some people wouldn't like the fact that the windows in your room look into a mostly dark courtyard, it was perfect for us since we prefer to sleep in total darkness and don't use the hotel room as our way to see the city. Everyone of the staff we dealt with was lovely, starting from the front desk upon check in, the woman who took our room service order, the wonderful gentleman who delivered it, and the cheerful gentleman who checked us out simply by taking our room key and thanking us in the morning. As for the room service. Ordering was a breeze, the food came quickly to our room. Everything was prepared and presented perfectly, and it was delicious. We would absolutely stay here again, in fact we are already planning our next weekend in Toronto to include another stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 23, 2017
Nice hotel. Only issue is the noise in the morning from the cleaning staff banging hard on doors and slamming doors. management should do something about it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Erie, ON

Perfect Downtown Location

Posted Sep 22, 2017
Pros: Love the Breakfast Buffet!
Location: Whether visiting Toronto as a tourist, or attending an event, One King West delivers a comfortable stay!
Self-explanatory. Located right downtown, accessible by car, by TTC and close to Union Station.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2017
Business class room was cozy and clean. Fitness room and hot tub were definitely worth it!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2017
Great hotel with great staff! The 38th floor was amazing to view the city. The niagara falls tour they reccomended was great! The rooms are clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lagos, Nigeria

Perfect hotel, close to all you want

Posted Sep 20, 2017
My day was made at the lobby, the reception I got from ( Veronica ) your staff was amazing. Was like welcome to your home away from home.
2 out of 5
by A verified traveler from Great Britain

compulsary deposit in case we trashed the room

Posted Sep 19, 2017
deposit not returned for 16 days after we left. Room was left undamaged.
5 out of 5
by A verified traveler

Posted Sep 18, 2017
Great stay. Very close to the business district and subway stations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Pros: I love the room it was beautiful and a great view
I love the location I was there for business but it was very easy to get anywhere walking distance. The view was beautiful and the room was big and well equipped. I would definitely go back to that hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Perfect end to a busy day

Posted Sep 18, 2017
Room was perfect and balcony was a great escape after a stressful day