Ratings based on 6,736 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton, Ontario

Great location and fantastic accomodation.

Posted Nov 21, 2017
We were upgraded to the 32nd floor which is a suite that has a gorgeous view of the city. The room has a small kitchenette equipped with the basic cooking utensils. Big bed...everything was great. Will definitely come back.
5 out of 5
Recommended
for Everyone
by A verified traveler from kingston ontario

Great location downtown and righ on subway line

Posted Nov 20, 2017
Pros: Great hotel, would recommend a room service breakfast as buffet is often too much for a quick coffee and muffin.
Cons: As above
Location: Anything, you’re on the subway
Great place to stay in the downtown core, near union station, subways and shopping
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
We had a great time the hotel is a close walk to everything and the underground . We would stay there again loved it !!
Comment from Hotel Management
Nov 20, 2017 by Reservations - One King West, Hotel Management
Your feedback and business is much appreciated. We hope to welcome you again in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler from caledon

Posted Nov 20, 2017
Good location very friendly staff room very comfortable
Comment from Hotel Management
Nov 20, 2017 by Reservations - One King West, Hotel Management
Your feedback and business is much appreciated.
5 out of 5
Recommended
for Couples
by A verified traveler from toronto

Ideal downtown location

Posted Nov 20, 2017
In town for our anniversary. Received upgraded room upon check in. Have stayed in this hotel a few times and this stay was great. Enjoyed a drink and snack at the lobby bar. Only concern this time was length of wait for elevators as two were being serviced. Otherwise a wonderful, though brief, stay.
Comment from Hotel Management
Nov 20, 2017 by Reservations - One King West, Hotel Management
Happy Anniversary, so glad you were able to spend it with us and that we are your choice of hotel. We apologize for the wait in elevators.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location but broken down elevator

Posted Nov 20, 2017
Excellent experience except for the elevators. One down and all others very slow. Otherwise, good experience
Comment from Hotel Management
Nov 20, 2017 by Reservations - One King West, Hotel Management
Thank you for your feedback and business. We do apologize for the wait for the elevators. We are glad you enjoyed your stay otherwise.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Great location to the entertainment district

Posted Nov 19, 2017
Very happy with the location and the staff also the cleanliness is perfect within the room
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2017
Starting to show wear. Elevators very slow. Staff nice. Room comfortable. Bathroom small in Tower Suite. Everything else was good. Location great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2017
King west is beautiful and comfortable. Staff are friendly and efficient
3 out of 5
by A verified traveler

Posted Nov 17, 2017
The slowest elevators in any hotel I’ve stayed at. Th S is a tired hotel that needs serious attention. I booked here because all of my regular spots were filled