Ratings based on 168 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Switzerland

Historic Hotel down town

Posted Sep 20, 2017
First of all: great and helpful staff! Nice renovated Hotel with a great ambiance. Good breakfast buffet.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boynton Beach, fl

Very nice staff

Posted Aug 24, 2017
I stayed at this hotel with my wife from Aug 3, 2017-Aug 5. When we arrived I was very sick, had stomach problems the Montezuma revenge. I slept mostly the whole day and when I finally got the strength to get out of bed, we went downstairs to the reception area and asked for help. It just so turned out that they knew a doctor that came to the hotel and treated people like me. What a blessing, the doctor came and examined me and gave a prescription and all was good. I got the proper medication and my trip was saved. The hotel is beautiful, great location. The food for breakfast was excellent, I was limited on what i could eat but it was very good. We were on the third floor and the only complaint was the street noise as our room was facing the street side. I recommend this hotel.
Comment from Hotel Management
Sep 4, 2017 by Jose , Hotel Management
Dear Mark, Thanks for this wonderful post and for choosing us for your stay in Trujillo. We do appreciate your comments but we are really thrilled to read that your stay was en enjoyable one and that you have relaxed amongst this facility with our different offers and service. It would be very nice to see you again. Best regards, Jose Eduardo Arteaga General Manager
5 out of 5
by Susan

Great place to stay in Trujillo

Posted May 24, 2017 on Hotels
Very nice hotel on the main square of town. Great service and great breakfast.
Comment from Hotel Management
Jun 14, 2017 by Jose Eduardo Arteaga, Hotel Management
Dear Susan, What a wonderful comment! Thank you for all your compliments and for trusting us for your stay in Trujillo. We'll be more than pleased to welcome you back anytime you want. Warm regards, Jose Eduardo Arteaga General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

The best in Trujilllo

Posted Feb 1, 2017
Pros: The breakfast and the staff
Cons: Not much, only they should not charge so much for water
Location: At the heart of Trujillo
I stay here all ways. By far the value. The breakfast is absolutely the best.
Comment from Hotel Management
Feb 1, 2017 by Jose Eduardo Arteaga, Hotel Management
Dear Traveler_Ragazza, Thank you so much for sharing your review in Expedia and for highlighting the benefits of staying at our property. We will be more than glad to host you soon again. Warm regards, Jose Eduardo Arteaga General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Beach Gardens

Excellent Location with easy access to everything

Posted Jan 30, 2017
Pros: Location, staff and food as well as price
Cons: In our experience so far nothing
Location: From the hotel you may walk anywhere in what is the old city. Get tours and transportation to historic ruins, beaches and airport
This hotel is in an old well kept building This is the third time we stay in this hotel. Major reasons is location (in the main square) with access to transportation to anywhere and the different tours companies . Their staff and their service is excellent. The breakfast which is included with your stay is quite good in quality and variety. The rooms are spacious enough with king or double beds.120V outlets facilitate to use different accessories. There is free Wi-Fi.. Nice pool and a business center. A bar and a restaurant with very good food and drinks
Comment from Hotel Management
Feb 1, 2017 by Jose Eduardo Arteaga, Hotel Management
Dear Guest, Thank you for your gentle post and for choosing us for your stay in Trujillo. We are so glad to read that your stay with us was pleasant and that you could enjoy our restaurants and rooms. I hope to welcome you back soon. Please do not hesitate in contact us to arrange all the details of your next visit. Best regards, Jose Eduardo Arteaga General Manager
5 out of 5
by Karen Swaffield from Vancouver

Excellent place to stay in Trujillo

Posted Jan 14, 2017 on Hotels
Although the price is higher than other hotels in Trujillo it is definitely worth it. A similar hotel is Canada or the US would cost much more. The service was excellent and the facility was great. Awesome location right on the Plaza de Armas. We had a fantastic stay.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Dear Karen, What a wonderful comment! Thank you for all your compliments and for trusting us for your stay in Trujillo. It is very important to consider our destination as an excellent place to relax. We'll do our best to offer you the perfect days to rest and indulge yourself for a while. We'll be more than pleased to welcome you back anytime you want. Warm regards, Jose Eduardo Arteaga General Manager
4 out of 5
by Sibel

Posted Dec 30, 2016 on Hotels
Everybody was very helpful and nice. Rooms can be upgraded
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Dear Sibel, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We hope to host you soon in the near future. Kind regards, Jose Eduardo Arteaga General Manager
5 out of 5
by Elisabeth

Christmas time celebration.

Posted Dec 29, 2016 on Hotels
We stayed in total five days over the Christmas days. The Hotel is at the main square in the historic centre very nice. The breakfast are fantastic with many choices. All the people in the hotel are friendly and helpful. We had our room overlooking the square with the great Christmas decorations. In the evening it was very nice to see all the families having a good time at the square.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 20, 2016 on Hotels
5 out of 5
by A verified traveler

Fine hotel...I recommend

Posted Dec 19, 2016 on Hotels
I enjoyed the hotel. Breakfast was excellent and generous. Great wifi. The hotel is serene.