Ratings based on 783 Verified Reviews

4.1 out of 5
77% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Oklahoma City

Should be better for what you pay.

Posted Sep 25, 2017
Right off the bat, as soon as I got checked in and got to the elevator bank, I found that only 2 of the four elevators were in service and even those seemed to be in rough shape (with the service panels open and one elevator ringing each time it passed a floor). The room itself was spacious and very clean but the bathroom and closet had a lot of waisted space with only one vanity and a tight room for a toilet/shower/bathtub configuration. The breakfast had a great selection but all food was cold or luke warm at best. I ordered room service on my second night. The steak was cooked correctly (medium) but again, it and the sides were very cold. Everything else seemed fine. The staff was very accommodating and helpful, but I'm the time who doesn't like confrontation so I didn't give anyone an opportunity to correct any of these items. I just feel that with what you pay and the brand name you are staying at, you shouldn't have some of these issues at all.
5 out of 5
Recommended
for Everyone
by A verified traveler from pennsylvania

Excellent time And Helpful Staff. Food Supplied wa

Posted Sep 20, 2017
Pros: everything
Cons: fully satisfied
Location: within easy walking distance of downtown sites and shuttle available for those further afield
Had an excellent time and helpful transportation by shuttle provided
3 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Hotel nicely located in downtown

Posted Sep 17, 2017
I enjoy the stay. Unfortunately we were placed in a room next to an ice machine which was loud overnight and I was difficult to sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Sep 4, 2017
Usually enjoy our stay at this hotel! Only complaint was the hotel wasn't busy but they put a family with 3 small children next door to us on the 12th floor ! There were plenty of empty rooms all over hotel to book this family,so our stay was very noisy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
The hotel is in a great location in downtown Tulsa. Easy to find and easy parking.
5 out of 5
by Wendy

Posted Jul 18, 2017 on Hotels
The only issue I had was finding a parking spot on my first try and getting to use the elevator when it wasn't full of people.
4 out of 5
by Cheryl

Slow elevators

Posted Jul 17, 2017 on Hotels
Elevators were extremely slow and we had to wait 10-15 minutes to get on one. The hotel was booked solid. We used the stairwell when we weren't carrying something or rolling a suitcase. Stairwells were hot and dirty. Otherwise the stay was fine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
Nice large facility. Right by osu hospital and rest of downtown Tulsa--all in walking distance.
4 out of 5
by Bette

Posted Jun 30, 2017 on Hotels
The next day I noticed what looked like blood on the comforter. Gross.
5 out of 5
by Brenda

This traveler left a rating score only Posted Jun 29, 2017 on Hotels