Ratings based on 970 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from sussex, uk

nice hotel for a short break

Posted Aug 23, 2017
Pros: Great location
Cons: Some carpets and fittings are a little old and worn but otherwise the hotel was clean.
Location: Close to both downtown area and Canada place
Hotel was conveniently located close to Downtown areas and Canada place. Our room was spacious and had a good harbour view. Several good restaurants nearby and the hotel provided a nice continental breakfast. We only stayed 2 nights and so didn't have time to fully utilise the hotel amenities (pool etc). Would certainly use this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
It was really nice they were able to accommodate an earlier check-in. Super close to the cruise ship terminal and shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great stay in Vancouver

Posted Aug 18, 2017
We stayed at this hotel two days prior to a cruise to Alaska and for one day after. Location was great, could walk to most places and easy walk to cruise ship terminal. Suite was huge and received free upgrade to water view. Hotel staff were very friendly and helpful about area and places to visit. Would definitely recommend this place.
4 out of 5
Recommended
for Everyone
by A verified traveler from Whitley Bay

Central hotel near Canada Place

Posted Aug 17, 2017
This hotel had nice spacious rooms, more than adequate free breakfast in a great location. No bar or restaurant on site but plenty nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxury Hotel at a Great Location

Posted Aug 15, 2017
This modern hotel is in walking distance to all the seaport sights of downtown Vancouver. It is extremely luxurious with large suites. The neighborhood is quite safe even late at night.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Central for eveything

Posted Aug 8, 2017
Pros: Great position.
Cons: The breakfast experience could definately do with upgrading.
Positioned close to Canada Place for excursions and close to CBD and Gastown. Hotel a little dated but very clean with great staff. Unusual breakfast set up - a very small room (converted bedroom) - with limited choice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Western PA

Nice staff!,

Posted Aug 6, 2017
Pros: The great staff that really makes a trip or stay in any city.
Cons: None
Location: It was one block from the terminal for the cruise ship. Such an easy walk through a lovely park. Shopping and quaint eateries were in and close.
The staff was most helpful. Especially one young man named Arnold who went above and beyond in providing assistance with luggage delivery to our ship. Our cruise would have been delayed if not for him. The whole staff was excellent. Our suite had an unexpected view of the harbor. Really a place of excellent character.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2017
Enjoyed staying in this hotel. Thank you.Pleasant stuff. Good food for breakfast.
3 out of 5
by A verified traveler from australia

Good location but disappointing at that price

Posted Jul 24, 2017
Nice comfortable room & well located. WIFI was not very good Continental breakfast is poor & served in a very small room so very cramped & uncomfortable. They would be better off reducing the price slightly & not providing breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Jul 22, 2017
The staff was very accommodating. There is a Starbucks across the street and is within walking distance to the ship's terminal. The tour buses will also pick you up at the hotel and drop you back off.