Exterior

Reviews of Hampton Inn and Suites by Hilton, Downtown Vancouver

3.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1026 reviews" "
Rating 8 - Good. 232 out of 1026 reviews" "
Rating 6 - Okay. 66 out of 1026 reviews" "
Rating 4 - Poor. 27 out of 1026 reviews" "
Rating 2 - Terrible. 29 out of 1026 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Seamless check-in and rooms are super clean!
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
We came down for the Canuck game. Loved that it was so close to the arena. Was not expecting that. And the make your own waffles for the breakfast..... on point!!
Stayed 1 night in Apr 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos D.

Stayed 1 night in Apr 2024

8/10 Good

Sheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to pretty much anything you want.
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Location and the property overall condition
Stayed 1 night in Apr 2024

10/10 Excellent

Darryl

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

jessica

Traveled with family
Out of the country no parking and nap assistance from staff. In empathetic didn’t care offered no compensation I had to circle the city to find parking for over 2 hours
Stayed 1 night in Apr 2024
Response from FDA on Apr 16, 2024
Dear Jessica, I see that you parked 1 vehicle already. It is standard policy to allow 1 car per room ONLY. We have very limited parking and it is first come first serve. We also have size and height restrictions, so we highly recommend for everyone to call hotel directly and find out IF their vehicle would actually fit here. We are unable to accomodate pick up trucks and anything above 6"0

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little hard to find because it is located in a place with many surrounding stores and a hotel right next door with its own underground car park. We were not advised in advance that the car park is located underground off a service alley behind the hotel. We were also surprised that the daily parking rate was $37 (Canadian), but we learned that every business or public lot in Vancouver charges very high car park rates. We have stayed in the Hampton Inn and Suites in Washington DC and elsewhere, so we know it operates under high standards.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lori, Golden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel with a great breakfast. Quiet, clean and staff very helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

clayton

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Apr 2024

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. A visit to hot tub after getting many steps walking. Breakfast was good. Staff were professional and helpful!
Stayed 4 nights in Apr 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located downtown. Wnjoy a walk along False Creek or a 15 mi ute walk to Canada Place.
Stayed 7 nights in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Krystal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place to stay.
Stayed 4 nights in Apr 2024

8/10 Good

Elaine

Traveled with family
D
Stayed 4 nights in Apr 2024

10/10 Excellent

JONATHAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and having a fridge, microwave, cutlery, etc within the room was great!
Stayed 3 nights in Apr 2024

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Very professional and friendly. We would definitely stay there again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We had great experiences in one night stay .
Stayed 1 night in Mar 2024

10/10 Excellent

manjit

Traveled with family
Overall it was pleasant experience and smiley staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value. The including breakfast is vast and good
Stayed 2 nights in Mar 2024

10/10 Excellent

Barney

Traveled with family
Thankful that I booked there because it was close to where I wanted to go great place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Alexandra Lottie-Caroline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of bc place!
Stayed 2 nights in Mar 2024

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FDA on Apr 2, 2024
Dear Sam, we understand that making same day reservation and failing to show up for your reservation and subsequently calling at 3am to cancel your booking that is non-cancellable, non-refundable will only result in your dissatisfaction. Perhaps making reservation when you are already at the hotel would be a better option since plans change all the time.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient downtown location. Zero issues from check in to checking out
Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the family! Great location though parking a full sized truck was a bit of a hassle. Would 10/10 stay there again for anything at the BC Place stadium.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and nice staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Taz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that the bathroom is in the bedroom suite. My daughter disturbed us twice using it middle of the night. Otherwise great black out blinds and very quiet.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marites

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Maghen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Julie

Stayed 3 nights in Mar 2024

8/10 Good

Calaigh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024

10/10 Excellent

Jenny

Stayed 1 night in Mar 2024

8/10 Good

Meada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Chantel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay quiet clean and close to BC place and Roger’s arena
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeanine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel, we stayed for 3 nights. Never heard any noise from the hallway or other rooms. Super clean, awesome breakfast offered every morning (included in the stay), and good wifi. The rooftop level Hot tub was lovely, there was even a gym and games room with table tennis and fooseball. A wonderful staff named Arnold was working in the breakfast area, and he was so friendly and helpful. They even had gluten free toast upon request. Highly recommend this hotel for a stay in downtown Vancouver! Located right across the street from Roger’s arena/BC place stadium and near many options for restaurants and coffee shops.
Stayed 3 nights in Mar 2024

4/10 Poor

Pamela

Traveled with family
Disliked: Amenities
Staff was very unfriendly , did a poor Job of telling you where everything was located like breakfast. I has to ask if I wanted to know , also posted it has a pool …it does not !
Stayed 2 nights in Mar 2024

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ping pong table! Check in was an absolute breeze, we even got out room early!
Stayed 4 nights in Mar 2024

8/10 Good

Shay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated
Stayed 1 night in Mar 2024

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Shower was not great.
Stayed 1 night in Mar 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 2 nights in Mar 2024

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Isagani, Tacoma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking is inconvenient. I have to park outside the premises cause I have a pick up truck that is not modified or lifted but still the front desks asked.me tonuse the parking outside the hotel whick is toonfar.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dinna

Stayed 1 night in Mar 2024

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly, rooms were nice and breakfast was great! Downside would be their parking cannot accommodate a pickup truck.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waterfall wall was most interesting
Stayed 1 night in Mar 2024

10/10 Excellent

Nolan, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If there was bacon and more breakfast options, this place would be very best hotel closest to Rogers arena. Great hot tub and fitness area with pong! Very convenient location. Parking is where they get you extra though. 4.5 of 5 stars. 4.5 of5
Stayed 1 night in Mar 2024

8/10 Good

Norm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low water pressure in the bathroom sink. Otherwise great!
Stayed 1 night in Mar 2024