Ratings based on 573 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Alberta
Close to downtown shopping areasPosted Aug 17, 2017
Pros: Clean, location to tourist areas.
Cons: Regular check on gym towels and gym cleanliness.
Location: Near everything, and train, so easy to get to and from. Good restaurants nearby.
Walking distance to False creek, Granville and Gastown as well as train. Excellent staff at front desk and breakfast area (good breakfast included with stay). Minor cleanliness issue in spa/gym area where towels ran short and piles of used towels left in hot tub area for lengthy time. Otherwise cleanliness was exceptional.
by A verified traveler from Victoria
BreakfastPosted Aug 17, 2017
The complimentry breakfast was horrible for how much you pay there. Plastic forks, knives, and paper plates? I paid $300+ for a room, so I expected a good amount of choices for items. There was 1 choice of eggs, no bacon, "warm" ham, and cold potatoes that were barely cooked. I would rather pay for breakfast next time.
for Everyoneby A verified traveler from New York, NY
Exceptional stayPosted Jul 11, 2017
Location was near BC Place, great staff, and amazing hotel
for Everyoneby A verified traveler from A
Nice downtown locationPosted May 19, 2017
Restaurants nearby and great rooftop gym, hot tub, and view deck
for Everyoneby A verified traveler from Los Angeles
Great Place to StayPosted May 16, 2017
This was our first stay in a Hampton Inn and Suites. We were impressed with the freshness of the room, and wonderful staff from reception staff at check in to housekeeping. Monica at breakfast buffet was a pleasant morning welcome.
for Everyoneby A verified traveler from vanvouver
Posted May 7, 2017
Very friendly staff. Clean room and close to restaurants in downtown
for Everyoneby A verified traveler from maryland
good locationPosted Apr 25, 2017
Great location! Friendly staff...appreciated the shuttle service to the downtown area...
by A verified traveler
Posted Apr 23, 2017 on Hotels
for Everyoneby A verified traveler from ma
Very clean and staff friendly and knowledgeable.Posted Apr 22, 2017
See the hostess, Leah, at breakfast with any questions or issues! If she doesn't know the answer, she will find someone who does! She goes above and beyond! Super friendly staff and very clean hotel!! I would go back!!!
Posted Apr 18, 2017 on Hotels
Great stay friendly staff awesome !