Ratings based on 573 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Close to downtown shopping areas

Posted Aug 17, 2017
Pros: Clean, location to tourist areas.
Cons: Regular check on gym towels and gym cleanliness.
Location: Near everything, and train, so easy to get to and from. Good restaurants nearby.
Walking distance to False creek, Granville and Gastown as well as train. Excellent staff at front desk and breakfast area (good breakfast included with stay). Minor cleanliness issue in spa/gym area where towels ran short and piles of used towels left in hot tub area for lengthy time. Otherwise cleanliness was exceptional.
4 out of 5
by A verified traveler from Victoria

Breakfast

Posted Aug 17, 2017
The complimentry breakfast was horrible for how much you pay there. Plastic forks, knives, and paper plates? I paid $300+ for a room, so I expected a good amount of choices for items. There was 1 choice of eggs, no bacon, "warm" ham, and cold potatoes that were barely cooked. I would rather pay for breakfast next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Exceptional stay

Posted Jul 11, 2017
Pros: Everything
Location was near BC Place, great staff, and amazing hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from A

Nice downtown location

Posted May 19, 2017
Restaurants nearby and great rooftop gym, hot tub, and view deck
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great Place to Stay

Posted May 16, 2017
This was our first stay in a Hampton Inn and Suites. We were impressed with the freshness of the room, and wonderful staff from reception staff at check in to housekeeping. Monica at breakfast buffet was a pleasant morning welcome.
5 out of 5
Recommended
for Everyone
by A verified traveler from vanvouver

Posted May 7, 2017
Very friendly staff. Clean room and close to restaurants in downtown
4 out of 5
Recommended
for Everyone
by A verified traveler from maryland

good location

Posted Apr 25, 2017
Great location! Friendly staff...appreciated the shuttle service to the downtown area...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 23, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from ma

Very clean and staff friendly and knowledgeable.

Posted Apr 22, 2017
See the hostess, Leah, at breakfast with any questions or issues! If she doesn't know the answer, she will find someone who does! She goes above and beyond! Super friendly staff and very clean hotel!! I would go back!!!
5 out of 5
by Chris

Posted Apr 18, 2017 on Hotels
Great stay friendly staff awesome !