Ratings based on 1,853 Verified Reviews

3.9 out of 5
83% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Location location location

Posted Jan 14, 2018
Great spot. No problems. Liked having a deck. Great area. Nice tv. Modern
Comment from Hotel Management
Jan 16, 2018 by Caitlin M , Hotel Management
Thank you for choosing us while visiting Vancouver. I am happy to hear that you enjoyed your stay with us and do hope to be able to welcome you back to the hotel soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pemberton BC

Penthouse with city view

Posted Dec 21, 2017
Myself and my boyfriend came for the night for the Hockey game. The room was beautiful! The staff was all super nice and considering the terrible weather the day we got there we woke up with sunny blue skies. Didn't want to leave! We will be back for sure :)
Comment from Hotel Management
Dec 28, 2017 by Caitlin M , Hotel Management
Dear Kelti, Thank you for choosing us while visiting Vancouver. I am glad to hear you and your boyfriend enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from victoria

Great hotel

Posted Dec 16, 2017
The suite had everything you would need and is in a good location. It’s set up well to utilize the space they have and has a spacious balcony. The bed is comfortable , soft clean pillows but the pull out bed was terrible. Otherwise , everything was great!
Comment from Hotel Management
Dec 28, 2017 by Caitlin M , Hotel Management
Dear Kaine, Thank you for choosing to stay with us while visiting Vancouver. I am happy to hear that you enjoyed your stay with us. I will be sure to have our maintenance department check the sofa bed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria

Well situated for city Centre access.

Posted Dec 16, 2017
Helpful staff. Beautiful view of English Bay from king bed suites. Kitchenette useful. 😊 Ern
Comment from Hotel Management
Jan 4, 2018 by Caitlin M , Hotel Management
Thank you for choosing us while visiting Vancouver. I am happy to hear that you enjoyed your stay with us and hope to be able to welcome you back to the hotel again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Home away from home

Posted Dec 8, 2017
We stayed here while our home underwent some renovation. The hotel is located in a very good city location with beach and restaurants closed by. Our suite has an amazing panoramic view of the planetarium, English Bay and mountains. Our suite had all amenities including a fully equipped kitchen. Appliances including not only usual stove, fridge and microwave oven but also a mini dish washer and a tiny but functional washer and dryer. It took us a good 4.5 hours to wash and dry about 8 lbs of clothes but came out clean and dry. The front desk staff, and cleaning staff are friendly. However, the hotel and the suite are dated and in need of a major makeover. Hotel lobby, hallway, and inside the suite can use more lights or brighter bulbs.
Comment from Hotel Management
Jan 4, 2018 by Caitlin M , Hotel Management
Thank you for choosing us while visiting Vancouver. I am happy to hear that you enjoyed your stay with us.
3 out of 5
Recommended
for Everyone
by A verified traveler

bedrooms small with 2 single beds

Posted Dec 2, 2017
Pros: good location, quiet halls,
The area the hotel was in was a little dicey, lots of strung out people on the streets. the location was good for walking to stores and such. a little noisy at night. very clean room and comfortable bed. Nice to have a kitchen, and table.
Comment from Hotel Management
Jan 4, 2018 by Caitlin M , Hotel Management
Thank you for choosing us while visiting Vancouver. I am happy to hear that you enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Renton, Wa

Close to everything

Posted Nov 29, 2017
Walking distance to almost everything you could ever need. Wish the parking lot was a bit bigger, you cant drive in as someone is leaving - visibility sucks. Moxies grill does amazing room service!!
Comment from Hotel Management
Jan 9, 2018 by Caitlin M , Hotel Management
Thank you for choosing us while visiting Vancouver. I am happy to hear that you enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Interior BC

Perfect downtown location

Posted Nov 28, 2017
We really enjoyed the ease with which we could walk to restaurants and shopping, whether we wanted to stay close or venture further. Exploring the neighbourhood was entertaining!
Comment from Hotel Management
Jan 9, 2018 by Caitlin M , Hotel Management
Thank you for choosing us while visiting Vancouver. I am happy to hear that you enjoyed your stay with us.
5 out of 5
by A verified traveler

sandman suites

Posted Nov 27, 2017 on Hotels
everything was very nice
Comment from Hotel Management
Jan 12, 2018 by Caitlin M , Hotel Management
Thank you for choosing us while visiting Vancouver, we hope to see you again soon.
5 out of 5
by Joseph

Great central Vancouver location

Posted Nov 26, 2017 on Hotels
I was impressed with my suite of rooms - it was like a well equipped one bedroom apartment in the heart of the city and there even was a balcony. With all the rain during my visit, I enjoyed the restaurant & steam room and had a great massage. The staff was friendly, helpful and professional and public transport was convenient.
Comment from Hotel Management
Jan 9, 2018 by Caitlin M , Hotel Management
Thank you for choosing us while visiting Vancouver. I am happy to hear that you enjoyed your stay with us.