Ratings based on 1,379 Verified Reviews

4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Close to beach and restaurants

Posted Jan 18, 2018
The greeting at this place was amazing. Strewn with history this hotel is so quaint. Walk to the beach and have a bottle of wine. All staff were very helpful.
Comment from Hotel Management
Jan 18, 2018 by RD, Hotel Management
THANK-YOU FOR THE 5 OF 5 RATING
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff assistance

Posted Jan 12, 2018
Pros: Helpful staff
Our car was vandalized while it was parked downtown Saturday evening. After we returned to the hotel, the security on duty (Marvin) helped me patch up the window that was shattered. He made my issue his priority and his effort made a difference.
Comment from Hotel Management
Jan 18, 2018 by rd, Hotel Management
Thank-you for staying with us. sorry to hear about your experience downtown. I will pass on your comments to Marvin
4 out of 5
Recommended
for Everyone
by A verified traveler

Old Charm

Posted Jan 9, 2018
Great location, bathroom a bit “tired” but then again the building is almost 100 years old. Parking cost was reasonable.
Comment from Hotel Management
Jan 9, 2018 by rd, Hotel Management
thank-you
4 out of 5
Recommended
for Everyone
by A verified traveler from mudge island

Good old hotel

Posted Jan 3, 2018
Great west end location, 100 yr old building but decently maintained lots of history and character. Big room for the price ( pretty off-season time though) good staff
Comment from Hotel Management
Jan 7, 2018 by rd, Hotel Management
Thank-you
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2017
Nice and good bay viewwwwwwwwwwwwwwwwww Wwwwwww W W W W
Comment from Hotel Management
Dec 28, 2017 by rd, Hotel Management
Thank-you
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Posted Dec 25, 2017
Nice older hotel - room really small but has what you need
Comment from Hotel Management
Dec 27, 2017 by rd, Hotel Management
thank-you
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2017
Excellent location. Quiet. Clean. Peaceful. Enough said. Staying there 20 Years.
Comment from Hotel Management
Dec 20, 2017 by rd, Hotel Management
Thank-you and welcome back
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for a walk on the sea wall.

Posted Dec 13, 2017
Wonderful staff - very friendly and helpful. Room was good with a proper seating area. Wished it had a USB outlet so remember to bring your own adapter.
Comment from Hotel Management
Dec 13, 2017 by rd, Hotel Management
Thank-you
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2017
Historic hotel with a bar that is always full of life. Great location. Teriffic walks on sea wall and into the forrest. Wonderful restaurants within walking distance. Japanes, Cihines, oysters. Room and corridor felt dingy but forgot about it as we had such a good time.
Comment from Hotel Management
Dec 9, 2017 by rd, Hotel Management
Thank-you for your comments
5 out of 5
Recommended
for Everyone
by A verified traveler from kansas city

Good hotel for an overnight visit

Posted Dec 7, 2017
Old hotel with lots of character. Staff was friendly and helpful. This is an older hotel with lots of history but great location for several sites and restaurants.
Comment from Hotel Management
Dec 8, 2017 by rd, Hotel Management
Thank-you for the 5 star rating