Ratings based on 1,400 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This place sucks

Posted Feb 20, 2018
even if you have little music going on in the room this hotel staff goes crazy. The walls at this hotel are super thin you can easily hear your neighbours talking, Maybe because its such an old building.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Pet and family friendly hotel close to water.

Posted Feb 19, 2018
Check in process was smooth and so was the entire stay. Friendly staff, clean rooms and close to everything. Perfect place for a extended stay with family.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2018
Great view from our hotel room, comfortable beds and nice room, very quick access to downtown! Would ciome back again in a heartbeat.
4 out of 5
by A verified traveler

Posted Jan 23, 2018
The hotel was nice, the pool area and steam room could use some updating, and the outdoor “heated” pool could be warmer..... it is pointless to have it open if it is too cold to get in. I keep my own pool at 90-94 degrees in the shoulder months and it is about 10-15 degrees colder than Vancouver temps in winter. It is the same size and realativly cheap to heat.
Comment from Hotel Management
Feb 2, 2018 by Fairmont Waterfront, Hotel Management
Thank you for sharing your feedback. I have noted your comments about the steam room and pool, and will ensure a proper follow up is made. Your comments are greatly appreciated. Kind regards, Ken Flores General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2018
Very comfortable hotel with excellent, helpful staff. My one concern was that the food was overpriced both in the restaurant and ensuite for a downtown hotel. I was able to get better and cheaper food and snacks at nearby restaurants and drug stores.
Comment from Hotel Management
Feb 1, 2018 by Fairmont Waterfront, Hotel Management
Thank you for your compliments and your feedback as well. We hope to welcome you back soon. Sincerely, Ken Flores General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from sunshine Coast

Beautiful place to stay.

Posted Jan 18, 2018
My 3 sisters and I stayed at the Fairmont Waterfront. What a great hotel - close to Canada Place, Vancouver Convention Centre , Gas Town and the Skytrain lines. We could walk everywhere. Hotel is lovely and the staff very nice and helpful.
Comment from Hotel Management
Jan 19, 2018 by Fairmont Waterfront, Hotel Management
I'm so pleased you enjoyed your recent stay, and appreciated our location and service. We look forward to serving you again in the near future! Sincerely, Ken Flores General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from perth

Fairmont Excellence

Posted Jan 14, 2018
Luxurious, clean room with a view, and friendly service, wonderful stay
Comment from Hotel Management
Jan 19, 2018 by Fairmont Waterfront, Hotel Management
Thank you for the accolades! We hope we can welcome you back soon! Kind regards, Ken Flores General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sebastopol

Great choice...location and price!

Posted Jan 8, 2018
We chose the Fairmont Waterfront on location and price. We stayed across the street over NYE and needed another night after returning from Whistler and before flying back home. This hotel had a better price so we went for it (and glad we did!) The check in was superb. They even gave us our room 2 hrs early. They also had the rollaway bed already set up as we'd requested. Great hot tub, steam, and amenities. Very classy yet relaxing. Perfect location and walking distance to shopping, Gas town and the harbour. Would definitely stay here again.
Comment from Hotel Management
Jan 19, 2018 by Fairmont Waterfront, Hotel Management
Thank you so much for sharing such a thoughtful review. Your great feedback about our location, price and amenities, is sincerely appreciated. We look forward to your return. Sincerely, Ken Flores General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2018
Great location. Amazing service. Very nice restaurant.
Comment from Hotel Management
Jan 19, 2018 by Fairmont Waterfront, Hotel Management
Thank you for your compliments to our location, service and restaurant. It will be our great pleasure to have you stay with us again in the near future! Sincerely, Ken Flores General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 5, 2018
Cons: Hot tub was dirty and crowded. It had soapy dark scum gathering on corners swirling. Some people apparently didn't heed the pre-shower rule.
Excellent stay and the staff made it memorable for our 25th anniversary.
Comment from Hotel Management
Feb 1, 2018 by Fairmont Waterfront, Hotel Management
Thank you for sharing your feedback. Your comments are much appreciated as they help us address both positive and constructive opportunities. We hope we can welcome back soon! Sincerely, Ken Flores General Manager