Ratings based on 1,209 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Great location.

Posted Sep 11, 2017
Pros: Nice hotel. Awesome location. Great for walkers.
Cons: Guest rooms are nothing special. Expect better from a hotel at this price range.
Location: Walking distance to shops, restaurants, Stanley Park, public transit.
Great location. Guest rooms are adequate but could use an update and upgrade. Overall met most of my expectations.
Comment from Hotel Management
Sep 15, 2017 by Jason Wei, Front Desk Manager, Hotel Management
Dear Elizabeth, Thank you for taking the time to share your experience with us. It was a pleasure to hear that you were able to take advantage of our convenient location! I was concerned to read that our guest rooms did not meet your expectations. Thank you for your feedback. Your feedback is extremely valuable to us as it allows us to progressively work towards being able to better serve and exceed your expectations in the future. Be Well, Jason Wei Front Desk Manager The Westin Bayshore
5 out of 5
Recommended
for Everyone
by A verified traveler

Best resort hotel in Vancouver

Posted Sep 3, 2017
Pros: Location to Stanley Park and Canada Place.
Cons: More restaurants
Excellent. Best location in Vancouver. It felt like we weren't even in the city.
Comment from Hotel Management
Sep 8, 2017 by Jason Wei, Front Desk Manager, Hotel Management
Dear Guest, Thank you for taking the time to share feedback regarding your stay! I was so pleased to read that you enjoyed our convenient location with easy access to Stanley Park and Canada Place. We hope to welcome you the next time you are in Vancouver!
3 out of 5
by A verified traveler

Nice location

Posted Aug 23, 2017
Location is great. Near Stanley park. Check in was disappointing. The key didn't open our suite and it took a while to get it sorted out. The 15-20 minute delay for check in while waiting in a hot hallway without air conditioning is really a subpar experience. Rooms are a bit dated as well.
Comment from Hotel Management
Sep 8, 2017 by Jason Wei, Front Desk Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your experiences with us. I was disappointed to read that you experienced some key troubles upon check-in alongside maintenance issues. I will be sure to pass along your comments to our Engineering departments so that we may better serve you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Courtenay, BC

Weekend getaway

Posted Aug 19, 2017
Pros: Location next to sea wall.
Cons: Drop the $5.00 / day charge to connect to basic internet
Location: Location on the waterfront is awesome as its only a short walk away from the seaplane terminal. Enjoyed walking and biking on the sea wall.
At checkin we were offered a free upgrade to a corner suite in the tower. It had a beautiful view of the harbour and north shore. Suite had a large living room and two washrooms - very expansive and comfortable. Staff was very friendly and accommodating as I asked for a late check out. Would definitely go back to this hotel again.
Comment from Hotel Management
Sep 8, 2017 by Jason Wei, Front Desk Manager, Hotel Management
Dear Pauline, Thank for taking the time to rate and leave feedback regarding your stay with us. Our location is certainly one of our greatest perks! I was pleased to read that our staff were able to exceed your expectations. Regarding WiFi, we offer complimentary WiFi in the lobby and provide our guests the opportunity of free WiFi in the rooms as well if they enroll into our Starwood Preferred Guest program. Thank you again for your feedback and we look forward to welcoming you back the next time you are in Vancouver!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kirkland, WA

Great location and great hotel

Posted Aug 17, 2017
Pros: Location and outdoor pool
This was a perfect hotel for us! It was close to everything and the pool was perfect for the kids to play in.
Comment from Hotel Management
Sep 8, 2017 by Jason Wei, Front Desk Manager, Hotel Management
Dear Natalie, Thank you for your feedback! I was delighted to read that you enjoyed our H2Oasis pool and optimal location! Please come visit us again the next time your travels bring you back to Vancouver!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Will always stay there in Vancouver!

Posted Aug 17, 2017
Great location. Breathing room in a city full of high rise buildings. Nice to have an outdoor pool. Great staff. Nice and clean rooms. Enjoyed the outdoor bar. Overall relaxed atmosphere but walking distance to Robson and downtown.
Comment from Hotel Management
Sep 8, 2017 by Jason Wei, Front Desk Manager, Hotel Management
Dear Steven, Thank you so much for your lovely feedback. It was a pleasure to read that you had such a great experience with us! I am glad that you were able to take advantage of our outdoor pool/bar. We look forward to welcoming you back in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler from Barrie, on

Very busy area but nice

Posted Aug 17, 2017
Very nice but overpriced. $1800 for 2 nights. Busy hoyel because it is attached to convention centre. Could not get a table for dinner first night outside.
Comment from Hotel Management
Sep 8, 2017 by Jason Wei, Front Desk Manager, Hotel Management
Dear Tyler, Thank you for taking the time to provide us with comments to our team so that we may better serve you in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful views of Vancouver Harbor!

Posted Aug 12, 2017
Pros: Location, service, and comfort were all wonderful. We'd definitely stay there again!
Cons: Can't think of a thing!
Location: Within walking distance of excellent restaurants, shopping, and Stanley Park. Concierge was VERYhelpful in booking activities and making reservations
We enjoyed ourselves thoroughly! Our view of the harbor allowed us to see the float planes, barges, and whale watching boats come and go, and we had lovely ambience for the one room service dinner that we had in our room (food was very good as well). This hotel suite had separate bedroom and sitting rooms, so one of us could sleep while the other worked. Just a perfect arrangement for us!
Comment from Hotel Management
Sep 8, 2017 by Jason Wei, Front Desk Manager, Hotel Management
Dear Guest, Thank you for all of the kind words! I am so thrilled that you had a pleasant stay with us and took advantage of our optimal location and helpful staff. We look forward to welcoming you back the next time you are in Vancouver!
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Great place to stay for business or leisure with f

Posted Aug 1, 2017
Great hotel close to Stanley park Excellent buffet breakfast Had a good harbour and mountain view as booked Friendly staff Nice spa, gym, pools Onsite whale watching and Victoria tours available Only downside- parking was a bit expensive
Comment from Hotel Management
Aug 25, 2017 by Jason Wei, Front Desk Manager, Hotel Management
Thank you for taking the time to share your feedback with us! I was pleased to read that you had such a great experience in different areas of our hotel and were able to utilize our facilities. I hope we are able to welcome you back the next time your travels bring you to Vancouver!
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Hotel

Posted Aug 1, 2017
Location views ,amenities! The natural beauty of Vancouver is still a part of this property.
Comment from Hotel Management
Aug 25, 2017 by Jason Wei, Front Desk Manager, Hotel Management
Thank you for taking the time to share your feedback with us! I was thrilled to read that the view at our property allowed you to enjoy the beauty of Vancouver. We hope to welcome you back in the future!