Ratings based on 552 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from scottsdale, az
good experience in a unique placePosted Jan 5, 2018
swans is like english inns over pubs and is a great location for getting to numerous sights in victoria. staff were great and the room good valie for the money. only negative is rooms are a bit dark (few windows) and furnishings could use some upgrading. but we had a split level with kitcheanette and with kids this was a good setup for us. rooms are upstairs and bathroom is downstairs. ok for us but others may not like.
for Everyoneby A verified traveler from Olympia, WA
Amazing place!Posted Jan 3, 2018
Great rooms, super spacious, amazing staff! Took 9 adult kids to celebrate the New Year's and had the best trip.
for Everyoneby A verified traveler from Saskatchewan
Great location on the brim of China TownPosted Dec 29, 2017
Pros: Location and pub
Cons: Better towels and more comprehensive toiletries
Location: Walk distance to Victoria's famous inner harbour and China town
The bed needs replacing, it has "the hole in the middle" syndrome. Not enough towels (they are very small) and toiletries; a person with long hair needs more than one tiny shampoo bottle. The room was spacious and with a good view towards the harbour. Great food/drinks in the on-site pub.
for Everyoneby A verified traveler from Phoenix, AZ
Great LocationPosted Dec 1, 2017
Pros: Location was fantastic.
Cons: Sound proofing between the rooms.
Location: Swans is in a perfect location for walking anywhere in Old Town Victoria. The street we were on was quite quiet at night as well, which was nice.
The front desk staff at Swan's is exceptionally helpful and friendly. Every encounter with them was positive from check in to reserving our return shuttle to the airport. Our room was spacious, clean and looked out at the water. The only issue we found regarding the room was the thin walls and the ability to hear the neighbors very, very clearly.
for Everyoneby A verified traveler from Campbell River BC
Funky Boutique Hotel, Great LocationPosted Nov 27, 2017
I have stayed at the Swan's several times. The rooms feel like little condo's not like a hotel at all. They almost all have loft bedrooms and there is original art work in all of them. It has a great vibe and really does not have a hotel feel at all. You even get honest to god keys, not a pass card. It is not a luxury place but it is very comfortable and the bed linens are lovely. The location is excellent, within easy walking distance of all that downtown Victoria has to offer, and the staff are very accommodating.
for Everyoneby A verified traveler from campbell river
Good locationPosted Nov 14, 2017
Lots of room for 6 people. One bathroom not enough. Appliances stove microwave not working
for Everyoneby A verified traveler
Posted Oct 28, 2017
Character hotel in vintage part of town. Good value - a studio suite for the price of a regular room. And great beer!
for Everyoneby A verified traveler from Washington
Nice small hotel of modest suitesPosted Oct 26, 2017
The staff here are so nice and helpful. Our suite was clean and spacious with everything we might need. The location is right at the edge of everything while staying quiet in the evenings. The restaurant has very good food. I injured my foot on the street and became pretty much bound to the sofa and the staff were very accommodating. The bar staff supplied us with ice and the front desk and manager assisted us with changing our plans to get me back to the states. I was truly disappointed to leave and look forward to returning when I’m well again.
for Everyoneby A verified traveler from Saint Petersburg. FL
Local CharmPosted Oct 23, 2017
Pros: Location, staff, and room with a view.
Cons: Maybe a fresh coat of paint in the hallways.
Location: Harbor and near great pubs and shopping.
The hotel is located right in the center of the historic district. There is a pub on the first floor and our hotel room was large with a kitchen and with a view of the harbor. The staff was helpful and friendly. Great place if you are looking for a small boutique type hotel in the center of the historic district.
Posted Oct 18, 2017 on Hotels