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Beautiful hotel, large and spacious rooms, excellent views of the inner harbour and lights at night, convenient parking, onsite laundry, helpful and friendly staff, always willing to help in anyway possible. You can watch the seaplanes land and take off, and the lovely water taxis zipping across ...
This hotel is walkable to many shops, restaurants, and downtown sites. The staff was helpful, the room was spacious, had lots of amenities, and very clean.
The location was excellent. We could walk to mostly everything we wanted to see. It was a treat not to have to deal with a car, one-way streets, and an unfamiliar city.
Nice hotel, pleasant staff and a great location. They offered a turn down service but came to your room at 4:30pm which to us was useless. Had not even started to get ready to go out for dinner yet. Definitely above average hotel, outstanding well...?
The room was not ready at the time of check in and it was not properly outfitted for 5. Not enough towels or toilet paper. Possibly understaffed??? The staff were very nice though and accomodating.
We were in the hotel only to sleep. Kind n courteous staff. Close to tourist shopping, Parliament building, Pier etc
Front desk information was not complete. Had to join President's Club to get WI-FI and after joining was still charged for WI-FI. The price of the room is expensive; wi-fi should be included.
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