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All was good until a bus load of German tourists showed up the night before and pre booked the breakfast area in the morning and we didn't have a spot to eat breakfast even though we were there first.
The staff was most accommodating and polite, We enjoyed the restaurant as well as the swimming pool. May be the white noise in the hotelroom could be turned down, Also the water in the bathtub only ran off slowly, but this was minor. I loved the large window top to bottom
Good location food at diner dated but staff nice Rooms clean but need hooks in bathroom for PJs Front desk staff nice just wish diner food better at supper time breakfast fine Area around motel a little run down but only minutes from China town and downtown and like the fact they are a long time ...
We had a wonderful stay at the Empress. So close to the ferry dock, and a focal point for tours, etc. Had a little trouble with our thermostat, but the staff brought us a space heater and we were warm and cozy. Everyone was so nice. Great experience.
The Pub below the lounge was great! No need to go elsewhere after a busy day of sightseeing! The hotel had no negatives- staff, room and location was great!
Experience was fine, but a bit undewhelming for the price. The room wasn't terribly clean. I requested remote check in but had to wait for an agent anyway. Also had to check out early due to emergency at work and no offer of refund (I understand this is a policy, but still). The day I left the cleaning ...
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