Ratings based on 5,343 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Las Vegas, NV
Centrally locatedPosted Nov 13, 2017
Great location, decent hotel price, and great staff!
by A verified traveler from Orange County, CA
Posted Nov 12, 2017
Great location! The staff was very friendly except the concierge. As a whole they were not overly friendly or helpful. One of the people referred us to a particular restaurant, Harry's, where the service was horrible and so was the food. They must be getting some sort of kickback to refer. Also we had another concierge book a day trip to Mt. Vernon. We thought it was all taken care of as I had given him my credit card and he entered it into the computer but in the middle of the trip the tour group couldn't find our payment. It was really embarrassing!
for Everyoneby A verified traveler from california
Posted Nov 11, 2017
Wonderful hotel and amazing location! Staff was very accommodating. Rooms were big and clean.
for Everyoneby A verified traveler from NC
Excellent hotel in a great locationPosted Nov 7, 2017
Pros: It's location was ideal for the sites we wanted to visit
Cons: I can't think of anything
Location: 90% of the sites we wanted to see (WH, monuments, museums) were within a 20-30 minute maximum walk from the hotel.
A combination of the location of the Grand Hyatt plus the convenience of the Washington Center Garage (connected to the hotel) made our stay an absolutely enjoyable one! 90% of the sites we wanted to see were within a 20-30 minute maximum walk from the hotel. We will definitely stay @ the Grand Hyatt for future visits to DC and recommend it to our friends.
for Everyoneby A verified traveler from Arkansas
Nice hotel that connects to Metro TransportationPosted Nov 6, 2017
Pros: I loved being able to walk through the hotel and get on the Metro. It also has an indoor pool that my grandson enjoyed.
Cons: I do not like it when hotels bill your account in advance. This hotel billed me $150 for incidentals and we did not use any.
Location: It's not a far walk to attractions and the Big Bus stop is right around the corner. Also, the wax museum is worth seeing..
Loved the hotel an all the staff members were very helpful and friendly!
for Everyoneby A verified traveler from Maryland
Excellent hotel and locationPosted Nov 6, 2017
Great location downtown, room was quiet and very clean. Would definitely recommend hotel.
for Everyoneby A verified traveler
Great locationPosted Nov 2, 2017
Location: The White House, Washington Mall, Washington Monument and museums are all within easy walking distance.
The Grand Hyatt is well located and impeccable. The staff were warm and welcoming. The room was quiet, lovely with great beds and we woke up refreshed and ready for another day of sight seeing.
by A verified traveler
Hotel remarksPosted Oct 30, 2017
Pros: Proximity to downtown
Cons: Price could be less
The price is far too high considering parking and breakfast are extra!
for Everyoneby A verified traveler from Australia
Excellent location for conference attendancePosted Oct 30, 2017
Pros: Location, cleanliness, daily room servicing
Cons: Pillows were lumpy (despite asking for a second set), hotel is a little tired.
Location: Very close to conference centre, as well as the National Mall, Washington monument, White House etc
Ideally located, walking distance from conference centre, and from most major tourist attractions in Washington. Whilst the hotel is clean and adequately equipped, the fixtures and fittings are tired, and rooms are small. Bathroom adequate but not luxurious. A solid option for short business trips.
for Everyoneby A verified traveler from australia
LAST MINUTE ASSISTANCEPosted Oct 24, 2017
Cons: its all good
Location: central to all Washington DC sights
As i'd had a cancelled train, my booked hotel had sold my room, Expedia re-booked me here for 2nts, which was delightful all round experience