Ratings based on 2,030 Verified Reviews

4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

COMFORTABLE HOTEL WITH FRIENDLY STAFF

Posted Dec 10, 2017
Pros: EASE OF SHORT WALK TO MY OFFICE
Stayed two nights, and got two restful nights of sleep.
Comment from Hotel Management
Dec 11, 2017 by General Manager, Hotel Management
Thank you for being our guest at the Hilton Garden Inn Washington DC Downtown. We are so delighted you loved our convenient location in our nation's capital and that you were impressed with our courteous service. We enjoyed having you as our guest and look forward to welcoming you back soon. Sincerely, Brian Reymann, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Nice location

Posted Dec 1, 2017
Big room Soft beds Great staff Easy walking distance to all attractions
Comment from Hotel Management
Dec 3, 2017 by General Manager , Hotel Management
Anthony, thanks for the awesome feedback. We are delighted to know our location was perfect for your trip and that you were satisfied with your stay with us. It was a pleasure hosting you at Hilton Garden Inn Washington DC Downtown, and we look forward to welcoming you back soon. With warm regards, Brian Reymann, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Nov 27, 2017
Great value for a room in downtown DC. The only complaint would be the construction going on, it started kind of early.
Comment from Hotel Management
Nov 28, 2017 by General Manager, Hotel Management
Dwayne, thank you for staying at Hilton Garden Inn Washington DC Downtown. We are glad to read you had an overall nice time with us and that you liked our affordable rates. That being said, we are sorry for the inconvenience you experienced while here. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Brian Reymann, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Nice hotel but parking price is outrageous!

Posted Nov 27, 2017
Expedia did not mention the cost $45 for day one and another $20 for day 2 to park car. It's completely outrageous!
Comment from Hotel Management
Nov 27, 2017 by General Manager , Hotel Management
Thank you for being our guest at Hilton Garden Inn Washington DC Downtown. We are pleased your stay with us was overall satisfactory, but I am sorry you are not happy with our parking charges. We will verify the information on our website is current and accurate so our guests are aware of our amenities and offerings. We hope this will not overshadow your otherwise great stay and that you will choose us again in the future. With warm regards, Brian Reymann, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great Location, nice hotel but...

Posted Nov 26, 2017
Pros: Very nice hotel with great service and stuff
Cons: let people know about the rate of parking in the hotel.
Location: the hotel is one block from the white house and 10 min walking from the main attractions.
The hotel was great, nice location but its better let people know that all the hotels in the area charging for the parking - $45+$8 service per night. for 2 nights we pay like one night in the hotel. we were surprised about the parking cause the website didn't mention anything about paying too much for night parking.
Comment from Hotel Management
Nov 27, 2017 by General Manager , Hotel Management
Limi, thanks for choosing Hilton Garden Inn Washington DC Downtown for your stay. We are pleased to know our location was ideal for your needs and that you were impressed with our courteous associates. That being said, I am sorry you were unhappy with our parking charges. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Brian Reymann, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Downtown

Posted Nov 21, 2017
Hotel was great ...room was nice..got a good deal on room big misleading part was for parking ..45 freakin dollars so much for a good deal on the room they got there money right back on the room ..then a 8 dollar garage fee Pretty ridiculous...
Comment from Hotel Management
Nov 23, 2017 by General Manager, Hotel Management
Chad, thank you for reviewing your stay at the Hilton Garden Inn Washington DC Downtown. It is a pleasure reading you loved our Downtown location and that you were pleased with your well-maintained room. We regularly review our pricing to make sure we are competitive with other hotels in the area while offering the best value for our guests. We are delighted you included us in your travel plans and hope you will do so again. Sincerely, Brian Reymann, General Manager
3 out of 5
by A verified traveler from winchester, va

Nice place but awful bed

Posted Nov 20, 2017
Beautiful room but completely disappointed in the bed. My back was killing me after trying to sleep on bed. King size room should have comfortable mattress! Otherwise , hotel was quite nice with great location.
Comment from Hotel Management
Nov 21, 2017 by General Manager, Hotel Management
Patty, we are disappointed in your comments. We want our guests to be comfortable and have a relaxing time when staying with us. With our great location and excellent service, we hope we will have another occasion to meet your expectations and provide you with a better experience. Sincerely, Brian Reymann General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia Pa

Great staff and convenient location

Posted Nov 18, 2017
The desk staff and valet are incredibly helpful and pleasant. The hotel's location is a short walk to many DC sights including r the WH. HVAC is old and loud and kept waking me up. That was only problem I had.
Comment from Hotel Management
Nov 19, 2017 by General Manager, Hotel Management
Wendy, thank you for reviewing your stay at the Hilton Garden Inn Washington DC Downtown. We are glad you loved our helpful staff and that our location was convenient for your needs. Your comments regarding the HVAC unit had been shared with our maintenance team so that they can fix the issue as soon as possible. We enjoyed having you as our guest and look forward to welcoming you back soon. With warm regards, Brian Reymann, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from dc

Good

Posted Nov 18, 2017
Good hotel Close to main placed in dc...............................
Comment from Hotel Management
Nov 18, 2017 by General Manager, Hotel Management
Thank you choosing our hotel for your visit to our nation's capital! We appreciate you recommending Hilton Garden Inn Washington DC Downtown to other travelers because of our ideal location and ease of access to public transportation. In addition, we are only a short walk from the White House, the National Mall and other attractions. We look forward to your next visit with us soon. Best, Brian Reymann, General Manager
5 out of 5
by A verified traveler from Nashville

Great Staff..100% helpful and attentive!

Posted Oct 24, 2017
Pros: Staff
Cons: Not Much!
Location: 2 Blocks from the White House…Very Central to DC
Only thing I would say is the carpeting on my 2nd floor looks like someone on LSD designed it. I hear there are renovations in November! I hope the carpet is on the List!
Comment from Hotel Management
Oct 24, 2017 by General Manager, Hotel Management
Peter, thank you for staying at Hilton Garden Inn Washington DC Downtown. We are delighted to read you liked our courteous service and ideal location. We value your feedback and have taken a note of it. It was a pleasure to have you as our guest, and we hope to see you again soon. Best, Brian Reymann, General Manager