Stayed at Luxury Suites in East Boston for 3 nights. Zero communication about parking, we registered our vehicle with my credit card and got no proof of receipt or parking confirmation to enter the garage. Also were promised roof access which was untrue as the only access was in another building in the complex that we could not access. Only 1 of our 4 keys worked to get into the building and our room. The property also mentioned the apartment would be furnished with the necessary equipment, and the bare minimum was given (no sheet pans, coffee machine, ice maker, or spatula/mixing spoons, and only 2 rolls of toilet paper were provided along with no hand soap)
Reviewed on Jan 1, 2024