Ratings based on 1,023 Verified Reviews

4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice hotel and good location.

Posted Nov 30, 2017
Pros: The staff was good. Quite professional. The location was good.
Cons: I ended up in a room that had a door but locked (thank goodness) that joins the room next door. So, unfortunately I could hear the people talking ...
Location: The location was great . . . easy walking to two tram stops and down the street from the Swinger.
Nice hotel and good location. Convenient to city center and the major sites of Dresden. I would stay at this hotel again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Budapest

Paid a good price expected a little more...

Posted Nov 13, 2017
I thought I am getting a good deal when I saw the 4 stars and the 4.0 rating but I was too optimistic. It was still a good deal though. The rooms are noisy and ours had no view. Maybe it was due to the price that guests were shouting in the hallway at 2AM
4 out of 5
Recommended
for Everyone
by A verified traveler

easy access to tram

Posted Nov 5, 2017
Transportation was easy from the main train station and an easy walk to the historic section.
Comment from Hotel Management
Nov 6, 2017 by artotel dresden, Hotel Management
Dear Guest, on behalf of the art'otel Dresden team I would like to thank you for your fantastic review and I am very pleased that you have enjoyed your time in Dresden. We look forward to welcoming you again should you visit Dresden in the future. Best Regards, Anja Wagner, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
Good location. Next to the tram stop. Walkable distance to the center. The breakfast was great. Room was clean and comfortable. I would recommend it for anyone visiting Dresden!
Comment from Hotel Management
Sep 7, 2017 by art´otel dresden, Hotel Management
Dear Guest, thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay in our art`otel Dresden. We look forward to your next stay. Kind Regards, Anja Wagner, Front Office Manager
3 out of 5
by A verified traveler from Seattle, WA

Not for Business travel

Posted Aug 29, 2017 on Orbitz
Pros: Food Staff.
Cons: Desks in room
Everything about the hotel is pretty good, its is close to transportation, and a close walk to lots of good food. The design though if your like me and need to work from the hotel room at times is not good. The provided chair is uncomfortable, and the desk is attached to the closet door on a roller so it moves as you type. The desk is not very big if you need to spread out. The staff and restaurant are good so if you just need a place to spend a few nights, it is not a bad deal.
Comment from Hotel Management
Sep 11, 2017 by art´otel dresden, Hotel Management
Dear Guest, we apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Kind Regards, Anja Wagner, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Place

Posted Aug 24, 2017
Honestly did not know a thing about this place, and it was superb. A 5 minute walk to the old town. The hotel is great. The breakfast superb. Top notch.
Comment from Hotel Management
Aug 29, 2017 by artotel dresden, Hotel Management
Dear Guest, thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and our friendly staff. We look forward to your next stay. Kind Regards, Anja Wagner, Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
overall hotel is not bad. Just 2 things: we asked iron twice and never got it. Lady in the bar was extremely rude to us with no reason. Nevertheless we tipped her :)
Comment from Hotel Management
Aug 29, 2017 by art otel dresden, Hotel Management
Dear Guest, we apologize you were not satisfied with our restaurant staff during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Kind Regards, Anja Wagner, Front Office Manager
4 out of 5
by A verified traveler

Posted Aug 11, 2017 on Hotels
Comment from Hotel Management
Aug 15, 2017 by Susan Fahrnholz, Hotel Management
Dear Guest, on behalf of the art'otel Dresden team I would like to thank you for your review and I am very pleased that you have enjoyed your time in Dresden. We look forward to welcoming you again should you visit Dresden in the future. Best Wishes. Anja Wagner, Front Office Manager
5 out of 5
by aisling

Posted Aug 1, 2017 on Hotels
Fun design to all elements of the hotel interiors. Clean and very quiet neighbourhood, under ten minute walk to the altstadt area and 25 minute walk or a quick tram to the 'newtown' area. Excellent base to explore both sides of beautiful Dresden. Really relaxing stay. Lovely complementary hot drinks in room too.
Comment from Hotel Management
Aug 7, 2017 by Susan Fahrnholz, Hotel Management
Dear Guest, on behalf of the art'otel Dresden team I would like to thank you for your review and I am very pleased that you have enjoyed your time in Dresden. We look forward to welcoming you again should you visit Dresden in the future. Best Regards. Anja Wagner, Front Office Manager
5 out of 5
by A verified traveler

Posted Aug 1, 2017 on Hotels
Excellent hotel for a great price! The location was perfect as well!
Comment from Hotel Management
Aug 10, 2017 by Susan Fahrnholz, Hotel Management
Dear Guest, thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay in our hotel and our central location. We look forward to your next stay. Kind Regards, Anja Wagner, Front Office Manager