Ratings based on 346 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Beautiful Hotel, Great Pool

Posted Aug 15, 2016 on Hotels
The hotel was a 20-minute tram ride away from city center, located at a very quiet and beautiful neighborhood, with several tourist attractions around, like the DDR Museum and a castle-looking place up on the hills. The staff was incredibly friendly. The hotel rooms were all arranged in small villas close to one another, and I enjoyed the indoor pool very much. Everything was elegant, clean and comfortable. Only thing was there weren't many restaurants near by, and make sure to plan your trips in case it's on a Sunday when many shops or restaurants don't open in Germany.
Comment from Hotel Management
Aug 21, 2016 by General Manager, Hotel Management
Dear Guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the City Hotel we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Jörg Pies Front Office Manager City Hotel Dresden Radebeul
4 out of 5
by Deepu

Nice hotel outside Dresden

Posted Aug 9, 2016 on Hotels
The price should include the breakfast and wifi. There's a tram stop about 100 meters away and with one change you are in Dresden old town. Takes 30 minutes approx.
Comment from Hotel Management
by General Manager, Hotel Management
Dear Guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the City Hotel we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Jörg Pies Front Office Manager City Hotel Dresden Radebeul
5 out of 5
Recommended
for Everyone
by A verified traveler from Seoul

Great hotel, quiet neighbourhood

Posted Aug 7, 2016 on Orbitz
This hotel exceeded expectations in comfort, cleanliness, staff friendliness, facilities and overall quality. Really fantastic place. Two notes I have for future travelers: many amenities required extra cost including parking, wifi and the pool, and the location was much farther from downtown Dresden than we thought. This was my mistake for booking too quickly without thoroughly checking a map; however the name of the hotel implied that it was in Dresden, even though it was in the neighbouring town of Radebeul. Regardless, Dresden was easily accessible by tram.
Comment from Hotel Management
by J. Pies, Hotel Management
Dear Guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the City Hotel we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Jörg Pies Front Office Manager City Hotel Dresden Radebeul
2 out of 5
by A verified traveler from zurich

Still charging for internet?

Posted Aug 1, 2016 on Ebookers
Pros: spacious room
Cons: IN 2016 still trying to make a profit charging 5 euros per day, come on! get over.
Location: the hotel is in residential area so not much around.
The hotel is 30 min away from the city center, it is like a complex of different buildings. the rooms are nice. I did a last minute booking and I was able to get from the city center where everything was fully booked to this hotel a little bit outside in 40 min. the price was very fair and the service was OK. Internet charged extra, which i think nowadays is like charging for hot water and that it is the main reason why i am writting the review and i would not recommend the hotel to anyone. the hotel is in residential area so not much around.
Comment from Hotel Management
Sep 29, 2016 by J. Pies, Hotel Management
Dear Guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the City Hotel we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Jörg Pies Front Office Manager City Hotel Dresden Radebeul
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great location on outskirts of Dresden

Posted Jun 26, 2016
Pros: Location and facilities
Really enjoyed the facilities including 25m pool. Lovely very clean hotel on outskirts but close to trams taking 25 mins to city. Very friendly staff.
Comment from Hotel Management
Jun 28, 2016 by J. Pies, Hotel Management
Dear Guest, we appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the City Hotel we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Jörg Pies Front Office Manager City Hotel Dresden Radebeul
4 out of 5
by A verified traveler

Posted Jun 3, 2016 on Hotels
Comment from Hotel Management
Jun 7, 2016 by JPies, Hotel Management
Sehr geehrter Gast, wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir hoffen, Sie bald wieder bei uns willkommen heißen zu dürfen. Viele Grüße Jörg Pies Front Office Manager City Hotel Dresden Radebeul
4 out of 5
by Jaime

Posted Jun 2, 2016 on Hotels
Comment from Hotel Management
Jun 7, 2016 by JPies, Hotel Management
Dear Guest, we appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Grand City we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Jörg Pies Front Office Manager Grand City Dresden Radebeul
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Petersburg, FL

Gem of a find!

Posted May 8, 2016
We thought we were getting an out of the way hotel for less expense but found an amazing resort to refresh and take in the local events and amazing views. Staff was five star, restaurant wonderful and train to Dresden a short walk from the hotel and 15 minute ride.
Comment from Hotel Management
May 12, 2016 by J. Pies, Hotel Management
Dear Guest, we appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the City Hotel we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Jörg Pies Front Office Manager City Dresden Radebeul
3 out of 5
by Mark from Virginia

Disappointing

Posted Jul 27, 2015 on Hotels
The room was fine, but the service was non-existent. Because the price was discounted, nothing came with the room --- no parking, breakfast, use of pool, or internet (although there was a way to use a free internet). The hotel was part of the Radison, so it was nearly impossible to find without a GPS. Staying inside the room was fine --- but I felt like a second class guest.
Comment from Hotel Management
Jul 28, 2015 by JPies, Hotel Management
Dear Guest, we appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the our property we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Jörg Pies Front Office Manager Grand City Hotel Dresden Radebeul
3 out of 5
by A verified traveler

Nice but can be better...

Posted Jul 23, 2015 on Hotels
Hotel is in a reasonable driving distance from Dresden (also available by public transport). Not far, by car, from Elbe Park shopping mall. Staff was efficient and nice. However, even though the hotel has a swimming pool (well, not this hotel, the Radisson Blu, which is co-located) and even though my reservation mentioned that the hotel has a pool, I was told that - "yes it has a pool but you are not entitled to use it, you can pay 8 euro per person for it if you like"). This was quite disappointing.
Comment from Hotel Management
Jul 27, 2015 by JPies, Hotel Management
Dear Guest: We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Grand City we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Jörg Pies Front Office Manager Grand City Dresden Radebeul